Job description of the deputy director for service. Job description of the head of the service department Director of service

Currently, the staff of the Service Center is 90 people. the main task- ensuring the uninterrupted operation of EP20 locomotives on the network railways in the following directions: Adler, Rostov-on-Don, Nizhny Novgorod, St. Petersburg, Anapa, Voronezh, Kazan, Yekaterinburg, Kirov, Minsk (Belarus), Vainikkala (Finland).

All types of repairs are done here. Constant monitoring of the condition of the locomotives made it possible to make changes in the design solutions and technical documentation. During the three years of operation of EP20, the mileage of the electric locomotive without changing the crew was increased to 1,700 km. Today there is a pilot operation of locomotives with an almost doubled overhaul run.

V.P. Semchenkov, Director for Warranty and after-sales service locomotives:

At the initial stage of operation of EP20 electric locomotives, there were comments on the operation of various equipment of locomotives, but thanks to the operational interaction of the SC with the EP20 project manager, as well as with various directorates - technical; for production; for Quality Management and Certification, managed to significantly reduce the number of design flaws and improve the quality of manufacturing and servicing of locomotives. And in 2016, deservedly take the 1st place in the Russian Railways competition for the reliability of rolling stock. This success was facilitated by the training of the repair personnel of the SC, conducted by the specialists of the SC, the training of the locomotive crews of JSC "Russian Railways" directly on the locomotive. And, of course, the creation of a free " hotline» for drivers, where they receive qualified recommendations in real time from SC specialists in the event of emergency situations on the line. Also, modern technological and bench equipment was purchased and installed at the depot, which allows for accurate diagnostics of the locomotive operation and detection of pre-failure conditions, including by decoding data from the electronic registration unit during each maintenance and repair, as well as unscheduled repairs.

For NEVZ, this is the first experience of service maintenance from the manufacturer, but the staff of the service center and the workers of the plant adequately cope with this task and deserve high praise from the customer - the Russian Railways. It was decided to extend this practice of service from the manufacturer to other new series of locomotives supplied to Russian Railways.

A.S. Rodionov, Director of the Service Center:

Today, EP20 is in demand among machinists, so we make every effort to meet customer requirements. The fundamental difference from the usual repair organization is that the plant has a responsibility center. The Service Center specialists solve locomotive reliability issues directly with the manufacturer, designer, supplier. And it brings positive results!

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The number of vacancies in Moscow as a service director for 2 months

List available vacancies: Moscow. In all regions, the number of vacancies is 5748 places. The total number of these vacancies reaches 15 positions. Another modern name for this specialty is Service Director. Max level wages for the specified vacancies for the month fixed at around 150,000 rubles. The companies with the longest list of vacancies are:

The schedule of the distribution of vacancies "director of service" by salary
  • Soft line;
  • "Rosinter Restaurants";
  • "THE WINDSOR KNOT";
Median salaries of a service director in Moscow for 2 months

The Moscow region offers a large number of vacancies in the specialty of a service director. Job search service director is carried out in the category. In the list of the most popular job pages, this one is in 0 place. In addition to the service director vacancy, the following are also required:. At the same time, the minimum salary in the current month is 30,000 rubles. If you spend the median salary for the month for the specified specializations, then the number will be 40,000 rubles. Pay for work done is different sizes, but in most cases, is 40,000 rubles. "Full employment" forms of employment are offered. Three forms of employment are distinguished in the labor market: Full employment. Service Director and Service Director, there is always work for you!. The specified vacancy is popular in such cities of the region as:

Median salary for the vacancy "Service Director" in other cities
  • Khatun
  • Usady
  • Tatarinovo
  • Great Court
  • Shugarovo

The average value is 51200, which is quite good considering the national average. Moscow is a large region, there are 823 vacancies in it, while there are only 5748 of them in all regions of the country. Service Director is the full name of this specialization in the directory of vacancies in this region. In addition to the vacancy "service director" in the Moscow region, specialists are in demand for the following positions:

  • "Director of Sales";
  • "Director of Business Development (cloud telephony)";
  • "Director of Human Resources"

The high demand for this specialty is a large number of requests on the site per month - 0. The number of vacancies in the region of the Moscow region reaches the number of 0 positions. “Service Director” is a rather demanded position in Moscow. There are 13 vacancies in the most popular form of employment.

JOB DESCRIPTION

service manager

1. General Provisions

1.1. This job description defines the functional, job duties, rights and responsibilities of the head of the service department of the "Technical Technologies" division (hereinafter referred to as the Head of the service department) of the FGBOU DPO "Academy of the Media Industry" (hereinafter referred to as the Institution).

1.2. A person who satisfies the following education and training requirements is appointed to the position of the head of the service department:

  • Higher education - specialty or magistracy (non-core) and additional professional education- programs professional retraining by activity profile;
  • Higher education - specialty or magistracy;
  • with practical experience:

  • At least three years of work on the adjustment of systems and complexes of printing equipment;
  • Special conditions for admission to the work of the head of the service department:

  • Passing mandatory (when applying for a job) and periodic medical examinations(examinations), as well as extraordinary medical examinations (examinations) in established by law Russian Federation okay;
  • The presence of a qualification group for electrical safety not lower than II;
  • 1.3. The service manager must know:

  • Methods of labor organization in the maintenance and repair of printing equipment, systems and complexes;
  • Professional terminology in the field of printing equipment and technology, adjustment of printing equipment, systems and complexes;
  • Requirements unified system design documentation;
  • Requirements for labor protection, industrial sanitation, electrical safety and fire safety;
  • Necessary material resources to ensure the adjustment and testing of printing equipment, systems and complexes;
  • Requirements technological maps and regulations for organizing and conducting repair work and maintenance of printing equipment, systems and complexes;
  • Methods for maintaining the health of printing equipment, systems and complexes during operation;
  • Types of technological equipment, devices, tools and materials necessary for adjustment and testing of printing equipment, systems and complexes;
  • Professional terminology in the field of printing equipment and technology, equipment adjustment;
  • Operating conditions of systems and complexes of printing equipment;
  • Principles of operation, device and design features of printing equipment, systems and complexes;
  • Rules for the preparation of reporting documentation on the organization of work on the adjustment and testing of printing equipment, systems and complexes;
  • Organization and technology of work on adjustment and testing of printing equipment, systems and complexes;
  • 1.4. The service manager must be able to:

  • Use information and communication technologies to solve the problems of organizing the repair work of systems and complexes of printing equipment;
  • Develop technical documentation for work on maintenance and repair of printing equipment, systems and complexes of printing equipment;
  • organize joint work for the repair and maintenance of printing equipment, systems and complexes with divisions and services of the organization;
  • Organize preventive maintenance of printing equipment, systems and complexes;
  • Develop and use programs and test methods for printing equipment, systems and complexes;
  • Compose production tasks for workers engaged in the adjustment of printing equipment, systems and complexes;
  • Prepare reporting documentation for the adjustment and testing of printing equipment, systems and complexes;
  • Organize logistics support for commissioning of printing equipment, systems and complexes;
  • Place orders for technological equipment, devices, tools and materials necessary for adjustment and testing of printing equipment, systems and complexes;
  • Determine the need for personnel to carry out work on the adjustment and testing of printing equipment, systems and complexes;
  • Organize a discussion of the sequence of work on the adjustment and testing of printing equipment, systems and complexes, including with the participation of representatives of manufacturers and suppliers of equipment;
  • Use information and communication technologies to solve problems of organizing work on setting up and testing printing equipment, systems and complexes;
  • Determine the necessary material resources for the adjustment and testing of printing equipment, systems and complexes;
  • To control the observance of technological discipline when performing work on the adjustment and testing of printing equipment, systems and complexes;
  • Draw up schedules for the adjustment and testing of printing equipment, systems and complexes;
  • 1.5. The head of the service department is appointed to the position and dismissed by order and. about. Rector of the Institution in accordance with the current legislation of the Russian Federation.

    1.6. The Service Manager reports to about. the rector of the Institution and the head of the department "Technical technologies"

    2. Labor functions

  • 2.1. Organization of maintenance and repair of printing equipment, systems and complexes during operation.
  • 2.2. Organization of work on adjustment and testing of printing equipment, systems and complexes.
  • 3. Job responsibilities

  • 3.1. Carrying out measures to prevent the occurrence of violations in the operation of printing equipment, systems and complexes.
  • 3.2. Planning of maintenance and repair of printing equipment, systems and complexes.
  • 3.3. Carrying out measures to improve the reliability and trouble-free operation of printing equipment, systems and complexes.
  • 3.4. Coordination of the activities of departments and services of the organization for the repair and maintenance of systems and complexes of printing equipment.
  • 3.5. Analysis of test results for printing equipment, systems and complexes.
  • 3.6. Coordination of activities of employees and structural divisions when performing work on the adjustment and testing of printing equipment, systems and complexes.
  • 3.7. Definition necessary resources to ensure the adjustment and testing of printing equipment, systems and complexes.
  • 3.8. Drawing up a report on the results of testing of printing equipment, systems and complexes.
  • 3.9. Planning work on the adjustment and testing of printing equipment, systems and complexes.
  • 4. Rights

    The service manager has the right to:

    4.1. Request and receive the necessary information, as well as materials and documents related to the activities of the head of the service department.

    4.2. Improve qualifications, undergo retraining (retraining).

    4.3. Enter into relationships with departments of third-party institutions and organizations to resolve issues within the competence of the head of the service department.

    4.4. Participate in the discussion of issues that are part of his functional duties.

    4.5. Make suggestions and comments on the improvement of activities in the assigned area of ​​work.

    4.6. Contact the relevant authorities local government or to the court to resolve disputes arising in the performance of functional duties.

    4.7. enjoy information materials and legal documents necessary for the performance of their duties.

    4.8. Pass certification in the prescribed manner.

    5. Responsibility

    The Service Manager is responsible for:

    5.1. Failure to perform (improper performance) of their functional duties.

    5.2. Failure to comply with orders and instructions. about. rector of the institution.

    5.3. Inaccurate information about the status of the execution of assigned tasks and instructions, violation of the deadlines for their execution.

    5.4. Violation of internal rules work schedule, fire safety and safety regulations established by the Institution.

    5.5. Causing material damage within the limits established by the current legislation of the Russian Federation.

    5.6. Disclosure of information that became known in connection with the performance of official duties.

    For the above violations, the head of the service department may be brought to disciplinary, material, administrative, civil and criminal liability in accordance with the current legislation, depending on the severity of the misconduct.

    This job description has been developed in accordance with the provisions (requirements) Labor Code of the Russian Federation dated December 30, 2001 No. 197 FZ (Labor Code of the Russian Federation) (with amendments and additions), professional standard"Specialist in setting up printing equipment, systems and complexes" approved by order of the Ministry of Labor and Social Protection of the Russian Federation of April 17, 2018 No. 247n and other regulatory legal acts regulating labor relations.

    APPROVE:
    Director of VEGAS LLC

    V.V. Popov
    "____" _____________2003

    JOB DESCRIPTION
    Deputy Director for Services.
    1. GENERAL PROVISIONS.

    1.1. This job description defines the functional duties, rights and
    responsibility of the deputy director of service.
    1.2. The Deputy Director for Service is appointed to the position and dismissed from the position in the established current labor law by order of the director of the enterprise.
    1.3. The Deputy Director for Services reports directly to .
    1.4. A person with a higher professional education and at least 2 years of work experience in the specialty is appointed to the position of Deputy Director for Service.
    1.5. The Deputy Director for Services should know:
    resolutions, orders, orders, other guidelines and regulations;
    — fundamentals of economics, labor organization, production and management;
    – a set of works related to the maintenance of gaming equipment for the entertainment industry;
    - the structure of the enterprise and the prospects for its development;
    — computer and organizational equipment;
    - the procedure for maintaining time records;
    - the procedure and timing of reporting;
    — labor legislation;
    - internal labor regulations;
    — rules and norms of labor protection, fire safety and industrial sanitation.
    1.6. During the temporary absence of the Deputy Director for Services, his functions are performed by the director of the enterprise.

    2. FUNCTIONAL RESPONSIBILITIES.

    Deputy Director:
    2.1. Manages the work of the service department.
    2.2. Carries out contacts with clients in order to determine the procedures for interaction.
    2.3. Organizes the reception, registration of gaming equipment presented for service and repair.
    2.4. Organizes the maintenance and repair of gaming equipment, monitors the quality of these works.
    2.5. Provides a quick solution to problems that have arisen during the service and repair of gaming equipment.
    2.6. Organizes the registration and maintenance of accounting and reporting.
    2.7. Provides control over the expenditure of materials and funds allocated for maintenance and repair of gaming machines.
    2.8. Organizes bookkeeping.
    2.9. Organizes the introduction of "Lotus Notes" in the activities of the service department.
    2.10. Instructs the personnel of the service area on labor protection and fire safety measures and ensures compliance with the requirements of the instructions on labor protection and fire safety.

    The Deputy Director for Services has the right to:
    3.1. Give assignments to subordinate employees, tasks on a range of issues included in his functional duties.
    3.2. To control the fulfillment of tasks and work, the timely execution of individual assignments and tasks of employees subordinate to him.
    3.3. Request and receive necessary materials and documents related to the activities of the Deputy Director for Services.
    3.4. Engage in relationships with departments of third-party institutions and organizations to resolve operational issues production activities within the competence of the Deputy Director for Services.
    3.5. Represent the interests of the enterprise in third-party organizations and institutions in resolving issues related to the competence of the Deputy Director for Service.

    4. RESPONSIBILITY.

    The Deputy Service Director is responsible for:
    4.1. Results and efficiency of production activities of the service area.
    4.2. Failure to fulfill their functional duties, as well as for the results of the work of the service section.
    4.3. Inaccurate information about the status of work performed at the service site.
    4.4. Failure to comply with orders, instructions and instructions of the director of the enterprise.
    4.5. Failure to take measures to suppress the identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the enterprise, its employees.
    4.6. Failure to ensure compliance with labor and performance discipline by employees of the service area.

    5. CONDITIONS OF WORK.

    5.1. The mode of operation of the Deputy Director for Service is determined in accordance with the Internal Labor Regulations established at the enterprise.
    5.2. Due to operational needs, the Deputy Director for Service may go on business trips (including local ones).
    5.3. To resolve operational issues related to the maintenance of the production activities of the service area, the deputy director for service may be allocated a service vehicle.
    5.4. To ensure his activities, the Deputy Director for Services is granted the right to sign organizational and administrative documents on issues that are part of his functional duties.

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    1. I (the Client) hereby express my consent to the processing of my personal data received from me in the course of sending an application for information advisory services/ admission to study in educational programs.

    2. I confirm that the number I have provided mobile phone, is mine personal number phone assigned to me by the operator cellular communication, and I am ready to be responsible for the negative consequences caused by my indication of a mobile phone number belonging to another person.

    The Group of Companies includes:
    1. LLC "MBSH", legal address: 119334, Moscow, Leninsky Prospekt, d. 38 A.
    2. ANO DPO "MOSCOW BUSINESS SCHOOL", legal address: 119334, Moscow, Leninsky Prospekt, 38 A.

    3. For the purposes of this agreement, “personal data” means:
    Personal data that the Client provides about himself consciously and independently when filling out an Application for training / receiving information and consulting services on the pages of the Website of the Group of Companies
    (namely: last name, first name, patronymic (if any), year of birth, level of education of the Client, selected training program, city of residence, mobile phone number, address Email).

    4. Client - an individual (a person who is a legal representative individual under the age of 18, in accordance with the legislation of the Russian Federation), who filled out the Application for training/receiving information and consulting services on the Website of the Group of Companies, thus expressing their intention to use the educational/information and consulting services of the Group of Companies.

    5. The Group of Companies generally does not verify the accuracy of the personal data provided by the Client and does not exercise control over his legal capacity. However, the Group of Companies proceeds from the fact that the Client provides reliable and sufficient personal information on the issues proposed in the registration form (Application Form), and maintains this information up to date.

    6. The Group of Companies collects and stores only those personal data that are necessary for admission to training / receiving information and consulting services from the Group of Companies and organizing the provision of educational / information and consulting services (execution of agreements and contracts with the Client).

    7. The information collected allows sending to the e-mail address and mobile phone number specified by the Client, information in the form of e-mails and SMS messages via communication channels (SMS mailing) in order to conduct a reception for the provision of services by the Group of Companies, organization educational process, sending important notices such as changes to the terms, conditions and policies of the Group of Companies. Also, such information is necessary for promptly informing the Client about all changes in the conditions for the provision of information and consulting services and organizing the educational and admission process for training in the Group of Companies, informing the Client about upcoming promotions, upcoming events and other events of the Group of Companies, by sending him mailing lists and information messages, as well as for the purpose of identifying a party under agreements and contracts with the Group of Companies, communication with the Client, including sending notifications, requests and information regarding the provision of services, as well as processing requests and applications from the Client.

    8. When working with the personal data of the Client, the Group of Companies is guided by federal law RF No. 152-FZ dated July 27, 2006 "About personal data".

    9. I am informed that at any time I can opt out of receiving information by e-mail by sending an e-mail to: . It is also possible to unsubscribe from receiving information to the e-mail address at any time by clicking on the "Unsubscribe" link at the bottom of the letter.

    10. I am informed that at any time I can refuse to receive SMS mailings to the mobile phone number indicated by me by sending an e-mail to the address:

    11. The Group of Companies takes the necessary and sufficient organizational and technical measures to protect the Client's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties with it.

    12. This agreement and the relations between the Client and the Group of Companies arising in connection with the application of the agreement are subject to the law of the Russian Federation.

    13. By this agreement I confirm that I am over 18 years old and accept the conditions indicated by the text of this agreement, and also give my full voluntary consent to the processing of my personal data.

    14. This agreement governing relations between the Client and the Group of Companies is valid throughout the entire period of provision of the Services and the Client's access to the personalized services of the Website of the Group of Companies.

    LLC "MBSH" legal address: 119334, Moscow, Leninsky Prospekt, 38 A.
    MBSH Consulting LLC legal address: 119331, Moscow, Vernadsky Avenue, 29, office 520.
    CHUDPO "MOSCOW BUSINESS SCHOOL - SEMINARS", legal address: 119334, Moscow, Leninsky Prospekt, 38 A.