How to start trading shoes. Opening a shoe store

About what a novice entrepreneur who wants to open a shoe store will have to face will be discussed in this article.

At the time of starting work, you must have the following documents:

  • certificate of registration of the enterprise with the tax authority;
  • certificate;
  • state registration certificate;
  • charter (for companies);
  • documents for the premises (for ownership or lease agreement);
  • assortment of the store, agreed with Rospotrebnadzor;
  • expert opinion on fire safety;
  • the conclusion of the SES, confirming the compliance of the premises with sanitary standards;
  • waste collection contract.

If you are planning to rent a room in mall, the administration has the right to require you to provide additional documents related to entrepreneurial activity.

Documents (certificates) for products

Do not forget that rubber shoes (children's shoes and special shoes) and leather shoes (children's and special shoes) are subject to mandatory certification, and declaration of conformity:

  • rubber (except for children);
  • sports (only rubber and rubber-textile);
  • felted (children's);
  • yuft (except for special and children's);
  • chrome (except for special and children's);
  • with a top made of textile materials, felt or felt (except for special and children's);
  • with a top made of synthetic leather (everyday, except for the army);
  • with an upper made of artificial leather (except for military and children's).

See also: shoe store business plan.

If your activity will involve foreign economic activity (for example, products are planned to be purchased in China), then you need to follow the rules for the interaction of counterparties within the customs union. The law on consumer protection should become a reference book for a novice entrepreneur. You should also carefully study the rules for trade in non-food products, in particular products light industry.

Studying the demand for shoes

If you are going to engage in trade, then you just need to independently conduct a marketing research to assess the demand for the product, select the optimal location for the store, and also determine the main vectors for business development. This is the first thing to do, best of all on your own.

  • look, Where are the shoe stores located? in your city (or district, if you are going to work in a millionaire), what is their assortment, price level, how many buyers.
  • Make up map of the most traveled places, pay attention to whether your competitors are in this territory.
  • Conduct a small survey of the residents of the area, identify where they buy shoes, how often, how much they are willing to spend on the purchase.

Of course, after a preliminary assessment of all the shoe outlets of the city (district), leave in your list only those that correspond to the selected segment. These stores may be:

  • constant sales aimed at people with a lower average income;
  • mid-price segment;
  • premium.

Study them thoroughly to answer the most important question: can your business survive in such conditions (if there is a demand for a product, growth prospects, is there a lot of competition)? If the answer is yes, you can move on. Try to calculate the market capacity using this method.

Location selection

Choose a place for the store according to the results of the marketing research. It is clear that it is better to settle down where it is crowded, in extreme cases, consider remote, but actively developing areas.

How to open a shoe store from scratch and not burn out

The easiest option is to rent space in a shopping center. True, it is not always easy to “break into” them, especially for small private companies. Shopping centers prefer to work with well-known brands, and the list of tenants, as a rule, is formed at the development stage.

shoe store in the mall

Benefits of renting in a shopping center:

  • a constant flow of visitors, which is supported by the shopping center itself (you will have to attract customers to a single store yourself);
  • minimum costs for repairs (you do not have to break walls, conduct communications, arrange an entrance group);
  • the absence of certain categories of expenses (for example, you can do without a security guard).

There are two disadvantages here - high rent and the need to follow the rules of the shopping center (for example, work from opening to closing). But if there is an opportunity to settle down in a shopping center, use it.

There are no special requirements for the premises for the store, the main thing is that it complies with fire safety rules and sanitary standards. The area may be different, it is not worth allocating less than 45-50 square meters for the trading floor. m, otherwise it will be problematic to organize a fitting. A little less is needed for a warehouse and utility rooms.

Necessary equipment for a shoe store

In the warehouse, you will need racks to place goods. In the trading floor, buy:

  • podiums for demonstrating shoes;
  • hanging shelves (installed on the wall);
  • showcases for placing accompanying goods (accessories, shoe care products, hosiery);
  • trading systems;
  • mirrors (in sufficient quantity);
  • places for fitting (puffs, rugs, spoons).

Since retail trade involves accepting cash from customers, when working on OSNO and USN, there must be a cash register (sealed and registered with the tax authority).

Staff

For trade on 50 sq. m. 2-4 sellers are enough (depending on turnover), 2 cashiers, a merchandiser (part-time purchasing specialist, administrator, senior cashier and, if possible, an accountant). These people will ensure the continuous operation of the store. To maintain order, you will need a cleaning lady, and the entrepreneur himself can take over communication with the tax office. Other positions, such as a security guard-controller, are optional.

Working with buyers

You need to work with customers in two main areas: inside the store and outside it. In the first case, this is a competent placement of products in the hall, consulting, organization of fitting, direct sales. The second is customer acquisition.

customers in a shoe store choose a product

The most attractive couples that may be of interest to buyers should be placed to the right of the entrance, because. most people on the trading floor move clockwise. For the same reason, it is desirable to place the door to the store (boutique) on the left. In the foreground, define only actual shoes in accordance with the latest fashion trends and seasonality. The height of the racks should not greatly exceed the height of the average person, so that without outside help you can reach any model.

In the trading floor, products should not be placed randomly, group them according to different criteria (age, gender, size, season). Provide customers with fitting areas that should be in without fail.

It is worth informing potential customers about the opening of a new shoe store through leaflets, announcements at public transport stops, you can order a banner in the area where the outlet is located, or rent a billboard. Also use online platforms.

Where to buy products

With regard to the choice of suppliers, it is difficult to give any advice, because there are a lot of options, among the priorities: cooperation directly with factories and importing products from abroad. However, you can buy goods on the market, but this is not always justified.

Organization of footwear trade

Do not rush to buy products, even if you have formed an assortment. Here you need to act very carefully, especially for a young enterprise. The fact is that shoes are a seasonal product. Few people buy boots with fur in the summer, and sandals in the winter.

By the way, it is useful to know that during the time that a man wears one pair of shoes, a woman manages to buy two, and all four are bought for a child. This is, of course, approximately. But among all the boots, children's boots will be the most popular - 2 pairs are steadily left for the season. When you open a point of sale of shoes for adults, you willy-nilly begin to depend on fashion trends. The only exception is commission trading. The ability to quickly respond to changing consumer preferences is the main quality of any successful store.

You should not fill the warehouse to capacity, as you sell products, buy more of it, but in small batches. Remember, shoes have a 1-month warranty, which starts from the moment the season starts. For Moscow, for example, the following seasonality frameworks are established:

  • winter shoes- from November 1 to March 1;
  • spring - from March 1 to May 1;
  • autumn - from September 1 to November 15;
  • summer - from May 1 to September 1.

According to the consumer protection law, the buyer, for any reason, within 2 weeks from the date of purchase, has the right to return shoes that have not been worn to the store. In this case, the goods must be exchanged in accordance with the wishes of the client (in size, color, etc.) with a surcharge, if required. However, this does not mean that the seller is obliged to issue money. But if the store cannot offer the goods in accordance with the wishes of the buyer, then yes, the shoes must be accepted, and the funds spent must be returned.

Summing up, I want to note that these are the main, but by no means all the subtleties associated with retail shoes that every aspiring entrepreneur needs to know. A lot of questions can arise at the stage of organizing workflow, forming an assortment, searching for suppliers, purchasing products.

Questions and answers on the topic

No questions have been asked for the material yet, you have the opportunity to be the first to do so

Is it profitable to sell shoes?

Now every shopping trip becomes a campaign to destroy the last money. For us buyers, for whom all the money earned is spent instantly, going to the store or to the market is a difficult decision. It is very hard to earn now, you have to collect money for the family budget by a penny. And you can use it in five minutes.

Merchants raised prices taking advantage of the fact that there is no power now. And they didn’t just raise prices, but they buy ten times cheaper than they sell.

Business plan: how to open a shoe store

Fortunately, there are some sellers in our time who behave more or less ashamed.

Let's look at a purchase like buying shoes. Conscientious merchants always take high-quality and not expensive shoes for sale. Wholesale shoes from the manufacturer Floti (http://floti.com.ua/) are often found in local merchants, both in stores and in the markets. It is not clear what to compare such high-quality shoes with cheap Chinese shoes (when buying in bulk for a penny, but many times overpriced when selling), but called shoes, it’s quite difficult.

Is it profitable to sell shoes?

Tell me, why do high-quality shoes cost a dozen hryvnias more than Chinese ones? Indeed, for the manufacture of good shoes, especially from Ukrainian manufacturers, expensive and mostly natural materials are used.

So you have to go to retail outlets, look out for shoes from Floti or other quality manufacturers. Buying shoes is not a frequent procedure now, if you only need to buy for yourself, but if you are a family man -? Then you need to decide in advance on what the family needs, let's say for the spring. The list is determined, let's say in this order - men's and women's shoes in a pair and children's shoes and sneakers. This can now go up to two thousand hryvnia.

Of course, you can look for shoes in the market, or you can, having seen Floty there, go on the Internet to a site that sells such shoes. And skimp on the whole family for the season.

And having skimped so compactly, advise some familiar merchant to buy not Chinese shoes at the 7th kilometer, but buy from a trusted wholesaler. Which, of course, will give him a discount and send it by mail across Ukraine, he will not need to go to Odessa. There will be no need to take risks both on the road and in the market itself, where there is no market, but it is not clear what.

Well, this is life. But I want to live well, earn money, knowing that your pipes are useful and freely buy the necessary things. And not to make a ritual out of each purchase, as if an island in the ocean is being bought.

Shoe store business plan

Opening a shoe store

Introduction……………………………………………………………………………………………. 3

1.Overview of the shoe market……………………………………………………………… 5

1.1 Status modern market shoe products………………………….. 5

1.2 Brief description of the store of JSC "Spartak"……………………….. 7

2. Classification of commodity groups………………………………………………. eight

2.1 Commodity classification of shoes……………………………………………………… 8

2.2 Study of product groups by educational classification……………………. 12

3. Assortment research……………………………………………………. fourteen

3.1 The assortment of the store of OAO Spartak. Classification of the range of goods14

3.2 Determination of assortment indicators………………………………………. nineteen

4. Study of quality indicators………………………………………………. 22

4.1 Consumer properties of leather footwear……………………………………. 25

4.2 Quality indicators of leather footwear parts……………………… ^…….. 20

4.3 Defects in leather footwear and evaluation of its quality………………………………. thirty

4.4 Assessment of competitiveness………………………………………………….. 31

5. Packing, transportation and storage of leather shoes………… 34

6. Commodity information……………………………………………………………. 36

Conclusion………………………………………………………………………………………. 38

References…………………………………………………………………………… 39

INTRODUCTION

Shoes are essential. It is designed to protect the legs of a person from adverse effects. external environment-cold, excessive heat, dampness, dust, dirt, mechanical damage, and also serves as a decoration item.

The changes that have taken place in the country's economy in recent years also affect the shoe industry. A deep and comprehensive study of the specific situation on the market of modern goods and the prospects for its change are one of the most important prerequisites for the development of footwear production and increasing its efficiency.

AT recent times many new, more fashionable models of footwear, both domestic and imported, began to appear on sale, the increased demands of the population for many types of footwear began to be more fully satisfied.

Shoes play an important role in people's lives, they are designed not only to protect the feet, but also bear the imprint of a person's status position, complete the image. Based on this, the topic of the course work is relevant.

The purpose of this course work is to expand, deepen and systematize knowledge about the commodity characteristics of footwear. In connection with the goal, the following tasks can be distinguished:

– make a product classification and study the product according to the educational
classification;

explore the assortment and determine indicators based on the data obtained;

study quality indicators;

- to determine the preserving and forming factors;

- review product information

All commodity characteristics are studied according to the following scheme:

- the concept of a commodity group or type of goods;

a brief description of the most significant for this product properties;

- private classification and assortment;

— factors that shape quality;

— assessment and gradation of quality;

— Factors affecting shelf life, losses during storage and preparation for sale;

- product information media.

1. Reviewshoemarket1.1 Statecontemporarymarketshoegoods

Currently, the world produces about 12 billion pairs of shoes per year.

How to open a shoe store from scratch? (ready business plan)

By 2007 this figure should rise to 13.5 billion pairs. Approximately 1.2 billion pairs are produced in Europe, of which 900 million pairs are produced in Western Europe and about 300 million pairs in Eastern Europe. Despite a relatively small share in the total world footwear production, Europe leads in the production of high-quality footwear.

The footwear market of Russia is represented by 12 large enterprises and about 70 mini-productions. To share Russian industry accounts for about 0.3% of world shoe production, so there is simply no need to talk about serious competition with the leaders of world production. It is also worth noting that almost all the world's leading shoe manufacturers are located in Asian countries. Of the European countries, only Spain and Italy were able to break into the top ten. Every second pair of footwear products is made in China.

The world buys an average of 1.9 pairs of shoes per person per year. At the same time, this figure is the highest in the USA - 6.5 pairs, in Europe - 3.8-4.5 pairs, in Southeast Asia - from 0.7 pairs in India to 2.0 pairs per 1 person per year in China. In 2005 Russians purchased 197 million pairs of shoes. Thus, for each inhabitant of the country, there were 2.7 boots, shoes or boots, or 1.35 pairs of shoes. In Soviet times, the same figure was 3.2 couples per capita. Most of the footwear market (except for children's), according to some estimates, up to 75% falls on women's shoes.

In 2005, the import of shoes to Russia amounted to about 62 million pairs. Without taking into account the import of semi-finished products, blanks and components. Excluding import from and through Belarus.

The main supplier of footwear for Russian citizens is China. About 75% of pairs of shoes were imported from this country, another 9% were brought from Turkey and only about 2%

from Italy. In addition, among the main suppliers of footwear to Russia are Vietnam and Ukraine.

The Russian shoe market is developing unevenly. Shoemakers call the middle segment the most dynamic segment. with prices ranging from $50 to $120 per pair. Figure 1 shows the volume of the Russian shoe market for 2003-2006.

2003 2004 2005 2006 Of the year

Fig.1- Volumes of the Russian shoe market for 2003-2006

An important feature: when buying shoes trademark paid more attention than when buying clothes. This is probably due to the fact that low-quality shoes are found in stores more often than low-quality clothes, and the consequences of "lack of quality" are more serious.

Clothing and footwear largely bear the imprint of a person's status position. Accordingly, people try to buy the models and brands of clothing and footwear that are worn in their immediate social environment.

1.2 BriefcharacteristicshopOJSC"Spartacus"

In his term paper I am considering a branded shoe store open joint-stock company"Spartak" (Kazan). It is located in Ufa on Pervomaiskaya street 42. This store was opened in 2000. and has been in existence for 6 years. The store is engaged trading activities selling women's, men's and children's shoes. Basically, the store is aimed at buyers with an average level of income. It works from 1000 to 1900, without breaks and days off.

The total area of ​​the store is 100m2. Form*, the magazine has a square configuration with an aspect ratio of 10:10. The entire area of ​​the commercial premises is divided into:

- area for accommodation commercial equipment;

- the movement of buyers;

- display of goods;

- area for the work of sellers.

The equipment is located along the walls and is called a linear layout.

The number of store employees is 4 people working in shifts. One week, one shift.

2. Classificationcommoditygroups

2.1 Commodityclassificationshoes

Shoes are classified:

- for operational purposes,

- according to the seasons of socks,

- by type of product

- by styles

- by models

- according to age and gender

- according to the materials.

According to operational purpose leather shoes are divided into household, sports, industrial and medical. Industrial and medical footwear in trading network usually does not work.

Household shoes are divided into mass and model. Dress shoes are elegant shoes made of high quality materials with meticulous finishes on the upper and lining. By appointment, model shoes are divided into men's and women's.

For children, along with mass-tailored shoes, elegant shoes are produced, which are made from skins of light and bright colors. The blanks in this shoe have complex finishes, such as overlays, intricate perforations.

Socks according to the seasons household shoes are divided into winter, summer, spring-autumn and off-season (dude shoes, house shoes and others). The bulk of shoes are made by mechanical production.

Types of shoes. Distinguish the following types footwear: boots, boots, boots, low shoes, shoes and others.

Boots there are cover and exhaust. The tops of the boots are attached to the fronts. For exhaust boots, the top of the product consists of one piece of leather.

Boots differ from boots in the presence of a variety of finishes and decorations. They are sewn without fasteners or with fasteners: zipper, buttons,

buttons, etc. Boots are produced with different heights of tops, with low, medium and high heels.

Boots there are ordinary cuts (allies are named for berets) and cut "envelope".

By the type of clasp, shoes can be on laces, buckles, zippers,

buttons and elastic bands.

low shoes in terms of cut, they have much in common with boots, but they are sewn with shortened berets.

Shoes differ in the presence of various decorations, in the type of fasteners, in the height of the heel. The most common are pumps, summer shoes without backs, with closed or open toes.

A variety of women's shoes are about pank and in which the sole

Having decided to open a shoe store from scratch, a future entrepreneur faces many questions. What assortment to choose and where to look for suppliers? What documents to collect and how to attract buyers in such a competitive niche?

This article describes all important points, which will help you open a profitable shoe store: from market and target audience analysis to detuning from competitors.

Market and target audience analysis

Market Capacity and Dynamics: Is the Game Worth the Candle?

At the very beginning, you need to evaluate the feasibility of opening a shoe store. To do this, you will have to go through 4 stages:

  1. Calculate the potential market capacity and determine its dynamics.
  2. Assess the level of demand for shoes.
  3. Analyze competitors and identify the strongest players.
  4. Explore external and internal factors that can influence the shoe business.

You don't have to dive deep into the market to find out its real capacity. This is impossible to do, because competitors and strong players do not advertise sales statistics. Therefore, you need to calculate the potential capacity - this is enough to assess the feasibility of doing business in a particular region.

To study the dynamics of the market, you need data for the last 4-5 years. Growth will mean positive dynamics, decline - negative.

For and dynamics can be used open information Rosstat and marketing research.

Demand and target audience: who buys what

For analysis target audience 4 questions need to be answered:

  • Who is your potential buyer? (sex, age, income, level of education, marital status and other indicators).
  • Why will the target audience buy from you? (what needs it can satisfy with the product).
  • How does a customer choose shoes? (What draws attention to what is in priority - price or quality, etc.).
  • What is the target audience size? (who is the potential buyer: men, women, children or the whole family).

That is, you need to draw up a clear portrait of the target audience.

To study demand, it is enough to observe the assortment of competitors, to understand what is most often bought. You can pay attention to what shoes are worn by residents of the city, relatives, friends, acquaintances, colleagues.

The choice of the concept of a shoe store: for whom we sell

At this stage, you need to decide on the concept. That is, how the store will be positioned. There are several options.

  • Shop for children's shoes. One of the most profitable directions on the market, as children's shoes are bought more often than adult ones. This is due to the constant growth of children and, accordingly, an increase in the size of shoes.
  • Shop of women's shoes. It is too profitable option, since women buy at least 2-4 pairs of shoes a year at the beginning of each season.
  • Shop for men's shoes. Men do not like to walk in shoe stores as much as the two above categories of buyers. Therefore, it is not worth betting on such a format.
  • Shoe store for the whole family. The most optimal business option that will allow you to reach a decent profit. Because it is able to satisfy the needs of 3 categories of the target audience at once due to the assortment.

The assortment of a shoe store should be distributed as follows: 60% women's, 20% children's and 15% men's shoes. The remaining 5% are off-season models.

Assortment definition: what we sell

When choosing an assortment, you need to remember that shoes are a seasonal product. Therefore, it is not worth immediately hammering the warehouse to failure.

It is necessary to choose what will be in demand, and not what suppliers release at a low price. Also, you can not rely on your own taste and preferences.

The main rule at this stage is that the assortment is formed by the buyer.

To properly form an assortment, you need to follow five simple requirements.

  1. It is necessary to choose those shoes and models that are in demand among buyers.
  2. Always follow fashion trends before the new season.
  3. For a product that is not in demand among the target audience, you need to reduce the price.
  4. Models must be included different sizes.
  5. Women's shoes should be high, medium, low heels and solid soles.

So you can create the optimal assortment for every taste of the target audience.

Collection of documents and registration of a shoe business

To open a shoe store from scratch, you will need the following documents:

  • Certificate of registration of individual entrepreneur (single store) or LLC (chain of stores).
  • TIN certificate.
  • Charter (only for LLC).
  • A lease agreement for the premises or a certificate confirming the right of ownership.
  • Permits from the Ministry of Emergency Situations and SES for the operation of the premises.
  • Assortment coordinated with Rospotrebnadzor.
  • Certificates for goods subject to mandatory certification.

That is, before opening a store, you will need to register as an individual entrepreneur or LLC. Register at tax office, after selecting the appropriate one. Pass an inspection by the Ministry of Emergency Situations and the Sanitary and Epidemiological Service. And also approve the assortment in Rospotrebnadzor.

OKVED for a shoe store:
47.72 - in the retail sale of footwear and leather goods (for example, women's bags).
47.72.1 - in the retail sale of footwear only.

Shoe shop taxation systems:
UTII - a fixed tax, depending on the area of ​​the store and other factors.
STS 15% - from net profit.
STS 6% - from income.

Choice of premises and location

Requirements for the premises

With a modest assortment and a limited budget, it is worth considering options for rooms up to 50-60 m2.

To save money, you need to choose a retail space that does not require major repairs. This will reduce start-up costs.

The premises for the store should be chosen in places with good traffic to the target audience. You should not, for example, open an elite shoe store in a residential area or near the university and student dormitories. The same with cheap goods - it is undesirable to open such stores in business districts near business centers.

Store Location Requirements

It is undesirable to open a store next to a similar trading facility. Because you have to constantly think about how to lure buyers from competitors, and this is a serious investment in marketing and an unjustified reduction in product prices - dumping.

The store must be located in the right place, based on its pricing policy. As noted above, there is no need to sell expensive shoes on the outskirts of the city and cheap ones near business centers.

Good traffic in a particular place does not guarantee a constant flow of customers. This must also be taken into account.

Clothing markets are also a bad option. Prices in a shoe store will be higher than those of sellers standing nearby. Even for the same product.

The best option is to locate the store near public transport stops, pharmacies, grocery stores, entertainment centers (or even inside them). And it doesn't have to be downtown.

Equipment and furniture for the trading floor

Equipment

Since the work of the store involves accepting cash and card payments, the availability cash register is a mandatory requirement.

For fast work of sellers, it is desirable to install on workplace a computer or laptop so that you can quickly look at the balances to see if the buyer needs the shoes of his size. This will be much better than the seller looking for goods in the warehouse for 15 minutes. The modern buyer always appreciates the quality and speed of service.

For poorly heated and ventilated rooms, it is imperative to install an air conditioner. This will ensure a comfortable stay of buyers in the store and sellers in the workplace.

Furniture

From furniture you will need:

  • Showcases for exhibiting samples of goods.
  • Shelves or cabinets for storing boxes of shoes.
  • Upholstered furniture for trying on shoes - low sofas or pouffes.
  • Mirrors - in full height or to install them on the floor.
  • Tables, chairs, cabinets and cabinets for vendors.

The owner has the right to choose the furniture that the store will need. But when choosing, he should remember about the comfort of not only customers, but also staff.

Organization of the hall and competent trade

From how it will be framed correctly trading area, sales, interest and loyalty of the target audience depend. Therefore, this task must be approached in detail, having thought through every moment.

Organization of the trading floor

For example, the most expensive or hot item should be placed on the left side of the entrance. Because buyers almost always go clockwise. And if they first see expensive shoes, then further prices will seem more pleasant and profitable to them.

Or vice versa - put expensive shoes on the right side. Then buyers will be sure that the product they saw earlier is more profitable in price.

Also, do not put the goods close to each other. Let the buyer have the opportunity to examine it from all sides and take it in hand without dropping the shoes in the neighborhood on the floor.

All shoes in the hall must be grouped, where each group is in a specific place in the hall. We are talking about women's, men's, children's, seasonal and off-season shoes.

If you don’t want to delve into the psychology of influence, then just go to the shops of competitors and see their organization. trading floor and product placement.

Working with buyers

The organization of trade is to work with customers inside the store.

All conditions must be created for the buyer so that he can see the shoes, try them on, and get competent advice from the seller. At the same time, there should not be intrusive consultants on the trading floor who pounce on a person already at the entrance with the question “Do you have anything to suggest?”.

Customers are annoyed by insecure, nervous, rude or non-stop chattering salespeople. Therefore, the staff must first of all be able to listen to the client and only then competently advise.

Store promotion and marketing

To promote a shoe store, you can use both classic advertising methods and resort to integrated marketing.

There are several promotion options.

Offline

  • Leaflets, booklets and business cards. Leaflets can be handed out to potential customers at the store, booklets can be distributed to mailboxes in nearby areas, and business cards can be left in cafes and stores that are not direct competitors.
  • Advertisements in newspapers and magazines. It is worth publishing ads in local printed publications to attract the attention of only the target audience.
  • Advertising on radio and television. The most expensive offline advertising method, but with a good response.

In the Internet

  • Website. It is advisable to launch the official website immediately on the opening day of the store. It should contain a catalog of goods, information about promotions, Contact Information and a form to subscribe to store news.
  • Social media. In addition to the site, the store must be presented to its audience in social networks. Attention should be paid to VKontakte and Instagram - it is there that the bulk of the solvent audience from Russia and the CIS is concentrated.
  • Online advertising. You can advertise your store search engines Yandex and Google using or targeted in social networks. The first option is more expensive, the second is beneficial for a novice entrepreneur.

The shoe business is high in any city. Therefore, in order to stand out from competitors, you need to clearly consider how to attract and retain customers.

Here are some important tips that will make competitors nervous.

  1. Stick to adequate prices for goods and constantly hold promotions and sales of seasonal and demi-season shoes.
  2. Each client, regardless of gender, age, social status, must be served at the highest level. Polite, calm and competent sales consultants should communicate with them.
  3. Suggest discount cards with attractive discounts for regular customers.
  4. Always respond quickly to changes in customer preferences and replenish the assortment with the goods of interest to them.
  5. Sellers should not lie to buyers in order to sell goods. They are required to honestly answer customer questions about shoes of interest.
  6. Work with multiple supplier factories to avoid disruptions in deliveries and non-compliance with their deadlines.

In addition to shoes, offer shoe care products, laces, and socks. This will increase sales by 5-10%.

Mistakes that lead to the collapse of shoe stores

The one who does nothing makes no mistakes. But it is worth learning from the mistakes of others.

There are 6 mistakes you need to know about before starting a shoe store from scratch.

Mistake 1. The location of the store is chosen without a preliminary analysis of the area, nearby shopping and entertainment facilities. The premises are rented without taking into account its location only because of the low rent.

Error 2. Rented to save money small room, which further harms the comfort of customers and their loyalty to the store.

Mistake 3. The passing flow of people does not match the concept of the store. For example, it is located in a residential area where average citizens live and offers elite expensive shoes. The opposite effect is also from cheap shoes in expensive areas.

Mistake 4. Lack of shop windows and competent design of the retail space.

Mistake 5. The store is located in an inaccessible area of ​​the shopping center, and it is difficult to notice - buyers will find it by chance.

Mistake 6. Wrong store opening time. For example, in the middle of the season, after the peak of buying activity for shoes subsided.

By avoiding these 6 mistakes and using the recommendations from this article, you can open a profitable shoe store from scratch in any city and not go bankrupt.

About what a novice entrepreneur who wants to open a shoe store will have to face will be discussed in this article.

Documents for the right to conduct business

At the time of starting work, you must have the following documents:

  • certificate of registration of the enterprise with the tax authority;
  • TIN certificate;
  • state registration certificate;
  • charter (for companies);
  • documents for the premises (for ownership or lease agreement);
  • assortment of the store, agreed with Rospotrebnadzor;
  • opinion of fire safety experts;
  • the conclusion of the SES, confirming the compliance of the premises with sanitary standards;
  • waste collection contract.

If you are going to rent a room in a shopping center, then the administration has the right to require you to provide additional documents related to business activities.

Documents (certificates) for products

Do not forget that rubber shoes (children's shoes and special shoes) and leather shoes (children's and special shoes) are subject to mandatory certification, and declaration of conformity:

  • rubber (except for children);
  • sports (only rubber and rubber-textile);
  • felted (children's);
  • yuft (except for special and children's);
  • chrome (except for special and children's);
  • with a top made of textile materials, felt or felt (except for special and children's);
  • with a top made of synthetic leather (everyday, except for the army);
  • with an upper made of artificial leather (except for military and children's).

If your activity will involve foreign economic activity (for example, products are planned to be purchased in China), then you need to follow the rules for the interaction of counterparties within the framework of the customs union. The consumer protection law should become a handbook for a novice entrepreneur. The rules of trade in non-food products, in particular light industry products, should also be carefully studied.

Studying the demand for shoes

If you are going to engage in trade, then you just need to independently conduct a marketing research to assess the demand for the product, select the optimal location for the store, and also determine the main vectors for business development. This is the first thing to do, best of all on your own.

  • look, Where are the shoe stores located? in your city (or district, if you are going to work in a millionaire), what is their assortment, price level, how many buyers.
  • Make up map of the most traveled places, pay attention to whether your competitors are in this territory.
  • Conduct a small survey residents of the area, find out where they buy shoes, how often, how much they are willing to spend on the purchase.

Of course, after a preliminary assessment of all the shoe outlets of the city (district), leave in your list only those that correspond to the selected segment. These stores may be:

  • constant sales aimed at people with a lower average income;
  • mid-price segment;
  • premium.

Study them thoroughly to answer the most important question: can your business survive in such conditions (if there is a demand for a product, growth prospects, is there a lot of competition)? If the answer is yes, you can move on. Try to calculate the market capacity using this method.

Location selection

Choose a place for a store based on the results of a marketing research. It is clear that it is better to settle down where it is crowded, in extreme cases, consider remote, but actively developing areas. The easiest option is to rent space in a shopping center. True, it is not always easy to “break into” them, especially for small private companies. Shopping centers prefer to work with well-known brands, and the list of tenants, as a rule, is formed at the development stage.

shoe store in the mall

Benefits of renting in a shopping center:

  • a constant flow of visitors, which is supported by the shopping center itself (you will have to attract customers to a single store yourself);
  • minimal repair costs (you do not have to break walls, conduct communications, arrange an entrance group);
  • the absence of certain categories of expenses (for example, you can do without a security guard).

There are two disadvantages here - high rent and the need to follow the rules of the shopping center (for example, work from opening to closing). But if there is an opportunity to settle down in a shopping center, use it.

There are no special requirements for the premises for the store, the main thing is that it complies with fire safety rules and sanitary standards. The area may be different, it is not worth allocating less than 45-50 square meters for the trading floor. m, otherwise it will be problematic to organize a fitting. A little less is needed for a warehouse and utility rooms.

Necessary equipment for a shoe store

In the warehouse, you will need racks to place goods. In the trading floor, buy:

  • podiums for demonstrating shoes;
  • hanging shelves (installed on the wall);
  • showcases for placing accompanying goods (accessories, shoe care products, hosiery);
  • trading systems;
  • mirrors (in sufficient quantity);
  • places for fitting (puffs, rugs, spoons).

Since retail trade involves accepting cash from customers, when working on OSNO and USN, there must be a cash register (sealed and registered with the tax authority).

Staff

For trade on 50 sq. m. 2-4 sellers are enough (depending on turnover), 2 cashiers, a merchandiser (part-time purchasing specialist, administrator, senior cashier and, if possible, an accountant). These people will ensure the continuous operation of the store. To maintain order, you will need a cleaning lady, and the entrepreneur himself can take over communication with the tax office. Other positions, such as a security guard-controller, are optional.

Working with buyers

You need to work with customers in two main areas: inside the store and outside it. In the first case, this is a competent placement of products in the hall, consulting, organization of fitting, direct sales. The second is customer acquisition.

The most attractive couples that may be of interest to buyers should be placed to the right of the entrance, because. most people on the trading floor move clockwise. For the same reason, it is desirable to place the door to the store (boutique) on the left. In the foreground, define only actual shoes in accordance with the latest fashion trends and seasonality. The height of the racks should not greatly exceed the height of the average person, so that without outside help you can reach any model.

In the trading floor, products should not be placed randomly, group them according to different criteria (age, gender, size, season). Provide customers with places to try on, which should be mandatory.

Where to buy products

With regard to the choice of suppliers, it is difficult to give any advice, because there are a lot of options, among the priorities: cooperation directly with factories and importing products from abroad. However, you can buy goods on the market, but this is not always justified.

Organization of footwear trade

Do not rush to buy products, even if you have formed an assortment. Here you need to act very carefully, especially for a young enterprise. The fact is that shoes are a seasonal product. Few people buy boots with fur in the summer, and sandals in the winter.

By the way, it is useful to know that during the time that a man wears one pair of shoes, a woman manages to buy two, and all four are bought for a child. This is, of course, approximately. But among all the boots, children's boots will be the most popular - 2 pairs are steadily left for the season. When you open a point of sale of shoes for adults, you willy-nilly begin to depend on fashion trends. The only exception is commission trading. The ability to quickly respond to changing consumer preferences is the main quality of any successful store.

You should not fill the warehouse to capacity, as you sell products, buy more of it, but in small batches. Remember, shoes have a 1-month warranty, which starts from the moment the season starts. For Moscow, for example, the following seasonality frameworks are established:

  • winter shoes - from November 1 to March 1;
  • spring - from March 1 to May 1;
  • autumn - from September 1 to November 15;
  • summer - from May 1 to September 1.

According to the consumer protection law, the buyer, for any reason, within 2 weeks from the date of purchase, has the right to return shoes that have not been worn to the store. In this case, the goods must be exchanged in accordance with the wishes of the client (in size, color, etc.) with a surcharge, if required. However, this does not mean that the seller is obliged to issue money. But if the store cannot offer the goods in accordance with the wishes of the buyer, then yes, the shoes must be accepted, and the funds spent must be returned.

Summing up, I want to note that these are the main, but far from all the subtleties associated with retailing shoes that every novice entrepreneur needs to know. A lot of questions can arise at the stage of organizing workflow, forming an assortment, searching for suppliers, purchasing products.

Many entrepreneurs who associate their activities with the sale of shoes claim that better business do not invent. People buy these things all the time, much more often than clothes. Shoes wear out faster and the next purchase is often more necessary than the usual replenishment of the wardrobe. And if real fashionistas become regular customers, then a stable income for the entrepreneur is provided. Women never think that they have enough of these wardrobe items. We will talk about how to open a profitable shoe store today.

Step by step plan to open a shoe store

The key point in running any business related to trade is the choice of a reliable supplier. The terms of cooperation should provide:

  • The quality of the delivered goods;
  • Stability and constancy;
  • Small wholesale deliveries.

This stage of business organization requires special attention when working with Chinese suppliers. Cheap women's, men's and children's shoes from China today are in great demand among buyers. It is aimed mainly at middle-income buyers and is available to the majority of the population.

Choose a place

You can open a store with goods from China almost anywhere with good traffic, where retail space is provided:

  1. Pavilion at the city clothing market;
  2. Boutique in the mall;
  3. Independent shop in a separate non-residential premises.

Each of these options implies a certain amount of funds that must be paid for rent. Experts do not advise investing in the first option, even if the sale promises to be high. clothing markets like trading platforms, are gradually becoming obsolete. The second two ways to open a store deserve more attention, but also a different amount of money. However, a civilized organization of a retail outlet selling shoes from China will quickly bear fruit. The population has already learned to appreciate the comfort and convenience in stores.

We select the assortment

To open a store, you need to choose the right assortment. Experienced entrepreneurs are advised to adhere to the following rules:

  1. Choose for the purchase of models that you yourself will never wear;
  2. Price and quality do not always justify each other;
  3. Men's assortment of products from China is better to choose from genuine leather, and women's - from leatherette.

The last statement has been verified by experience. Women do not like to wear the same shoes from China for several seasons in a row. They prefer cheaper products in order to change them more often.

The average buyer who comes to the store may initially set himself the goal of buying one good leather product, but in practice he often buys two or three pairs of leatherette shoes from China for the same money. This fact in no way indicates that the product is of poor quality. On the contrary, if the material of the product is a substitute for genuine leather, then buyers place increased demands on the quality of seams, soles and accessories. The task of the entrepreneur is to open a store that satisfies the tastes and desires of the consumer, and this can only be done if there are reliable and honest suppliers.

How much can you earn selling shoes at retail

Before starting activities, you need to make some calculations, which can be called economic. It is best, of course, to draw up a business plan, but if an entrepreneur does not have such an opportunity, then it is imperative to calculate the break-even point for your store. We will give the simplest calculation to help you navigate the prices of goods from China and the margins that the sale of such goods guarantees.

So, in a box there are usually from 6 to 8 pairs of shoes of the same model of the entire size range. Let's assume that in a conditional package there are 6 pairs, costing 400 rubles. If you set the margin at 100%, then with the sale of the third pair of products, the entrepreneur will already return the cost of the entire box. Subsequent sales will generate net income. One pair that remains unclaimed can be sold for a promotion, while reducing the markup to 50%. In total, the income from one box is 2200 rubles. We should not forget that from this amount it will be necessary to pay the rent of the premises and taxes. After deducting these expenses, you get the net profit. Usually it is used to purchase a new batch of goods.

The key to the success of a store that sells goods from China is the constant updating of the assortment. With the money earned, it is better to buy several new models. It should be noted that even with a 100% margin, shoes still remain affordable for most buyers. You can start a business with a very small amount, just in this case, it will take more time to get a stable profit, which you can no longer invest in a product, but use it for your needs.

Opening a shoe store is a serious step that requires impressive cash investments and a clear understanding of the sales algorithm. In spite of a large number of stores and departments selling footwear, this market segment remains highly profitable and profitable.

To realize your own shoe idea, you should study the market and draw up a step-by-step business plan with detailed calculations. So, how to open a shoe store on your own?

Before you draw up documents and start work, you should study the sequence of actions. She is like this:

  1. Analysis of the situation on the market, calculation of the competitiveness of the enterprise.
  2. Drafting
  3. Selection of premises and hiring of employees.
  4. Promotions and PR campaigns to attract customers.

Assessment of the economic situation

Today, many entrepreneurs prefer to organize their business as a point of sale for shoes of various price and quality categories. All kinds of children's shoes are the most in demand, women's shoes are in second place, and men's shoes account for no more than 20% of the total part of the sold.

Before you decide on shoes, you should assess your competitiveness and conduct a general analysis of the situation, finding out the main category of buyers.

Everyone is important for the prosperity of the enterprise Organizing time- from the choice of assortment and renovation of the premises to the location of the store and the solvency of customers in a specific city or region:

  • in small towns where the average earnings are low, it is advisable to open a point selling shoes at a low and average cost;
  • in retail outlets located in the shopping center, surrounded by expensive boutiques, only the sale of high-quality and expensive shoes will bring profit;
  • in areas where there are many clinics, sites It would be useful to have a store with shoes for kids, and it is desirable that the range of prices for products be extensive.

It should be noted right away that the shoe business is very expensive, the entrepreneur will have to invest a lot of money in it, most of which will be spent on the purchase of goods.

Selecting a product group and store location

The most profitable are stores selling shoes for kids. But, the competition in this business is off scale - every entrepreneur is trying to take a profitable place.

The greatest demand is for universal shoe stores, where you can buy shoes for all family members at once. Such outlets bring maximum profit.

Where can a shoe store be located?

  • Shopping center, hypermarket. The traffic in such places is very high, but the rent "bites", and also - you need to rent a large area at once (more than 50 square meters) so that the shoes stand freely and the buyer can examine and try on the pair they like without jostling with the rest. The assortment of such a store can be highly specialized, or maybe universal.
  • Separate room. Permeability depends on the location of the building; various footwear assortment can also be sold here.
  • Department in Since the area of ​​​​the point will be small, it is advisable for a narrow shoe focus, that is, exclusively with a children's or adult assortment.

Registration of documents for running a shoe business

It is possible to conduct legal trade only after the execution of all relevant documents:

  1. Registration with the tax authority as or , choose
  2. or a certificate confirming the right to own the premises.
  3. Admission of the premises for operation from RosPozhNadzor.
  4. Permission to conduct activities from SanEpidemStation.
  5. Permission from RosPotrebNadzor to trade in this group of goods.

All goods in the store must have quality certificates of conformity.


Repair and equipment of the premises

Before you open a shoe store, you should make a quality repair in the room and place equipment. If you do not want to spend money on hiring a designer, you can independently develop a project for the transformation of a rented or your own premises. The materials to be used must be safe and non-toxic.

The room must have a warehouse separate from the hall where shoes are stored. The warehouse must be warm and dry, otherwise the goods may lose their presentable appearance and quality.

Necessary equipment

  • shelving- they will be required both for the trading floor, where the samples will stand, and for the warehouse;
  • shop windows- samples of goods offered by the shoe outlet are exhibited on them;
  • mirrors of various sizes- they are installed below, at the level of the legs (small, on stands), and so that the buyer can look at himself as a whole (large, attached to the wall);
  • furniture- chairs, sofas, ottomans, benches;
  • furniture for the cashier-seller- table, computer, chair, cash register).

A great idea is to install a POS terminal in the store so that customers can pay bank cards. Such a move will increase the influx of buyers.

Additional items

You can place additional goods near the checkout in separate showcases:

  • insoles;
  • shoe care products;
  • belts and other little things.

Hiring workers in a shoe store

The choice of consultants should be taken seriously, because a lot depends on their work whether the client will return to yours again. The seller must not only be well versed in the assortment of shoes, but also win over the person who came to him, and also skillfully persuade a potential client to buy.

If the shoes are large, then in addition to 4-5 consulting sellers, you need:

  • cleaning woman;
  • hall administrator (senior salesperson);
  • security guard;

of each employee is entered in the business plan in the article of monthly expenses.

Options for attracting buyers

To , potential clients should know about it. The best in terms of effectiveness are the following PR methods:

  • "word of mouth", that is, information received from a friend as a recommendation - this option is ideal, but in full force will act after more than a dozen people visit;
  • advertising on radio, TV, on the Internet;
  • outdoor advertising - banners, distribution of leaflets, mailing.

Buyers tend to love going to sales of all kinds, so arrange them for any reason (not to your detriment, of course). So, by reducing the price of shoes by 15-20%, with an initial margin of 200%, you can earn more.

shoe store business plan

A good business plan must include:

  • list of expenses;
  • estimated profit and profitability of the enterprise;
  • algorithm for reaching a stable profit.

Start-up expenses for a family shoe store

  • purchase of equipment and apparatus - from 190,000 rubles;
  • purchase of furniture and equipment - from 150,000 rubles;
  • delivery of assortment - from 800,000 rubles;
  • repair and running costs - from 120,000 rubles.

Monthly expenses

  • payment to employees - from 15,000 per person;
  • payment utilities and rent - from 80,000 rubles;
  • advertising - from 5,000 rubles;
  • current expenses - from 20,000 rubles.

In total, to open a store and the first month of doing business, you must have in cash in the amount of 1,380,000 Russian rubles.

For each pair of shoes, an extra charge of 50-300% is made, so the payback may be different. As a rule, a store located in the right place, pays for itself within the first year of work s.

Pitfalls and features shoe business

In this area of ​​business, competition is high, so you need to follow the latest shoes and update the range in a timely manner. That's the catch - it's easy to bring new shoes, but what to do with the existing ones (but out of fashion or out of season)?

Each entrepreneur decides this question in his own way:

  • sell the remaining pairs at a minimum, slightly higher than the purchase price;
  • shoes are taken away for storage in a separately rented warehouse (which will also become an expense item).

It is worth remembering that most wholesale suppliers sell shoes in boxes that contain a whole range of sizes of a particular model. But it's hard to sell them all.

To stimulate consumer demand, you can hold a promotion "the last size of the row - 50% discount" and other similar PR events.

Supplier selection

  • if you decide to work with certain companies, then you should conclude contracts with them directly;
  • the supplier must provide quality certificates for each batch of shoes requiring certification;
  • shoes purchased from the company must be of high quality.

Shoe store with a wide range products for every taste, age and style will always be in demand among buyers. And if client-oriented professional sellers work in it, this is a real gold mine.

The shoe business is a dynamic and costly activity, but it brings good income and fast payback. If you want shoes - read our tips and go for it.

How to open a shoe store and what factors affect the success of a shoe business, you can find out in the following video interview: