In any store, the salesperson-cashier is a key link. Without it, it is impossible to imagine the work of any trading establishment. Besides modern conditions make sales assistants-cashiers perform a number of additional functions. Consider what is necessarily included in the work of these employees and what needs to be included in job descriptions.

Job Responsibilities of a Cashier

Sales assistants-cashiers work in all retail outlets: neither a clothing store nor a grocery supermarket can do without these employees. All functions of cashiers in modern stores can be divided into 2 large groups: related to work at the cash desk and additional duties.

The job description must include the following items regarding work with control and cash registers :

• customer service of the store - accepting cash and non-cash payments for purchases;
• maintaining cash records and accounting of consumables;
• checking cash at the cash desk;
• compliance with the discipline of cash registers (calculation of balances, maintaining the limit of funds at the cash desk);
• delivery of money from the cash desk to collectors.

But functional responsibilities A cashier in a store is most often not limited to maintaining a cash register and controlling the balance of funds. At the workplace, such employees have to simultaneously perform the functions of consultants, sales floor workers, and merchandisers. That's why job description at the discretion of the owner outlet may include the following items:

• consulting on the assortment of goods for store customers;
• layout of products on the shelves of the store in the assigned department;
• control over the placement and relevance of price tags;
• participation in the inventory;
• inventory control.

If necessary, the owner of the outlet can also supplement the duties of the seller-cashier. For example, in stores food products employees are often required not only to lay out products on shelves in assigned departments, but also to track their expiration date.

By dividing the entire store into zones and including the responsibility of cashiers and consultants to monitor them, the head of the outlet saves on hiring a merchandiser. In any case, there should not be too many additional responsibilities, main function cashier - customer service, payment for purchases.

At the workplace, cashiers have to simultaneously perform the functions of consultants, employees of the trading floor, merchandisers

What is responsible for

Any employee working with cash registers is, by default, a financially responsible person. This circumstance is indicated in the job description and the employment contract. The seller-cashier is responsible for the safety of funds at the cash desk and the correct receipt of payment for the purchase from buyers.

If there is a shortage of funds, it is this employee who will bear financial responsibility for it (as well as administrative and even criminal, if the fact of fraud or theft of funds by the cashier is revealed).

If the employee's job description provides for additional functions, he bears disciplinary responsibility for their timely and high-quality performance. Failure to perform work, fixed by the job description, may be a reason for reprimand or dismissal.

Mandatory working conditions

The employer is obliged to provide the cashier with comfortable working conditions. First of all, this concept includes serviceable cash register and comfortable workplace. Medium and large stores should have multiple cash desks, otherwise the accumulation of customers at one cash desk will provoke a huge queue, create problems for the seller and ruin the reputation of the store.

Each cashier should be able to work sitting and standing. Being in only one position throughout the working day is very harmful. For the convenience of the employee’s stay, it is desirable to equip the workplace not only with a computer and a cash register, but also with:

• several barcode readers (stationary and "mobile");
• cashless payment terminal;
• scales;
• banknote detector (device that checks the authenticity of banknotes).

The workplace of the seller-cashier should be comfortable and well lit

Sanitary standards are also provided for the workplace of the cashier. The length of the checkout area in the store non-food items cannot be less than 3 meters. The employee's chair has a height adjustment. The workplace must be well lit.

Access to the cash register should be convenient, and execution job duties simplified as much as possible (does not include uncomfortable positions, the need to constantly move equipment). Of course, in the case fire hazard the cashier should be able to quickly get to the emergency exit.

Different employees can work at the same cash desk (with a shift schedule). Therefore, it is necessary to disinfect furniture and appliances in a timely manner, to monitor their cleanliness throughout the day. Once or twice per shift, all surfaces should be treated with a special disinfectant.

Requirements for the education and personal qualities of the seller-cashier

In most cases, cashiers do not have a specialized education, but learn to work with equipment at special trainings or courses. This is not a difficult work, to master the specifics of which most people get within 1 week. However, having a specialized education (secondary) can be an advantage.

Requirements for personal qualities are more difficult. Among the key personal characteristics are quickness and the ability to endure monotonous work well. Cashier grocery store may well be limited to only these skills. Sellers of non-food products, for example, clothing or mobile equipment, are required to be well versed in product characteristics in order to competently advise customers if necessary.

Any employee working at the cash desk should look neat, be friendly, moderately smiling. If necessary, he should be able to smooth out conflicts with dissatisfied visitors, suggest solutions to problems.

Sales clerk job description sample

What does a job description look like?

The functions of the seller-cashier in full must be spelled out in the job description. This is a standard document that is signed when applying for a job in addition to employment contract. Most often it takes several sheets and includes the following sections:

1. General provisions. Here the parties (employer and employee), positions, place of work are called.
2. Responsibilities of a cashier. In this section, in the form of separate paragraphs, absolutely all the duties of an employee are listed, for the performance of which he receives payment, and for non-performance, he is subject to disciplinary responsibility. A more detailed list of possible duties is indicated in the section of the article “Job Responsibilities of a Cashier-Seller”.
3. Worker's rights. Also, in the form of separate points, it is necessary to name all the rights of the employee: make decisions within the framework of competence, a comfortable workplace, protection labor rights and make suggestions for improving the work.
4. A responsibility. This section of the job description necessarily prescribes the liability of the seller-cashier for cash and shop items.

Man at the checkout: tell you what's included official duties cashier - a financially responsible employee who deals with big money.

From the article you will learn:

Cashier is a responsible position associated with the receipt, issuance and storage of funds. The need for personnel serving cash registers is almost everywhere: on trade enterprises, in banks and currency exchange offices, in catering establishments (cafes, bars, restaurants). Often the duties of a cashier are performed by accountants, bartenders, administrators or sales assistants in the order of combining positions. The range of duties and powers of a cashier largely depends on the specifics of the activities of a particular enterprise, so work at a ticket office, for example, will be significantly different from labor functions payroll accountant.

Responsibilities of a cashier in a store

Don't miss: the main article of the month from leading specialists of the Ministry of Labor and Rostrud

A complete reference book of job descriptions for all sectors of activity.

A cashier can be found in almost any outlet - a kiosk, a supermarket or a small shop. AT big stores there is usually a clear separation of personnel serving customers in trading floor, into two groups (sales assistants and cashiers). The former help to choose goods and provide information support, while the latter work with the cash register.

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The job responsibilities of a cashier in a small outlet are usually more diverse: he has to simultaneously work with the cash register, perform the functions of a consultant and merchandiser, administrator and merchandiser. Job responsibilities of a sales clerk include:

• receiving and distributing goods;
• customer consulting;
• maintenance and accounting of cash documents;
• acceptance of cash and non-cash means of payment;
• registration and issuance of checks;
• formation of collection bags;
• inventory control;
• control over the placement and availability of price tags;
• reconciliation of cash in the cash register;
• accounting of expenditure and receipt orders.

Not every person will be able to effectively perform the diverse and not always simple duties of a sales assistant-cashier. Therefore, the requirements for the applicant applying for this position are serious: stress resistance, emotional stability, readiness for learning and development, experience practical work and merchandising skills.

Job description of a cashier: structure and content

Important: if the functions of the cashier are performed by Chief Accountant organization, contract liability there is no need to conclude - the employee already belongs to the category responsible for the damage caused to the employer in full.

Order on the assignment of the duties of a cashier: sample-2017

If it is not possible to provide staffing a separate position of a cashier, you can assign the duties of servicing the cash desk to another executive(for example, for an accountant of a company) or establish a dual position that is not in the tariff and qualification directory (“accountant-cashier”).

Since the labor functions of an accountant differ in many respects from the duties of a cashier, the first option is preferable from the point of view of the law and more beneficial for the employee. Read about the nuances of the procedure in the article " . What are the restrictions? Expert opinion on dual posts and helpful tips employer you will find in the article “How to to do without GIT's claims".

If the employee agrees to work in an additional position, the employer simply issues an order to combine professions (positions) according to a standard model:

Download in.doc

Download in.doc

The administrative part of the order indicates two positions: the current (“accountant”) and the one held in combination. The conditions for combining and the amount of the surcharge are also prescribed here. The order is certified in the usual manner and transferred to the employee for review against signature.

What are the main functions and duties of a cashier? This is a specialist whose main task is to conduct cash transactions, with plastic bank cards. It accepts and issues cash, securities, electronic money. Without cashiers, it is now simply impossible to imagine the work of trading companies, banking structures, transport companies and other institutions.

A bit of history

The beginning of the cashier's profession was laid by treasurers and clerks, who described and distributed the property seized by the troops. Cashiers, as we imagine them now, appeared in the 19th century, when the Ritty brothers, Americans, invented the prototype of the modern cash register. Since then, of course, much has changed, and now the job of a cashier is rarely just receiving and issuing money. Most often in modern companies, the position of a cashier is combined with the position of an accountant, teller, controller, bank employee. The requirements for such financial specialists are different. General requirement- this is increased attentiveness, because their work is connected with money.

Job Responsibilities of a Cashier

For example, there is such a position as a cashier-operator. This is such an employee who, in fact, is the face of the bank, because it is he who is the first to be seen by customers.

Cashier-operator conducts transactions with customer deposits. The list of what a bank teller should do is quite extensive:

In addition, some banks may impose additional requirements. Job responsibilities of a bank teller may include knowledge foreign languages, the presence of specialized education, knowledge of the orders of the Bank of Russia. Much depends on the specifics of the bank. The cashier can maintain, open and close deposits of both individuals and legal entities, execute money transfers, check the authenticity of the signature and the correctness of paperwork, maintain daily documentation. If the cashier conducts transactions with foreign currency, the employer will require the employee to have a certificate of a foreign exchange cashier.

Bank teller. Pros and cons of work

Of course, being a bank teller is quite prestigious. For some, the very fact of working in a bank gives a feeling of confidence. For others, such a job is just the first step in starting a fast-paced, ambitious career. After all, history knows a huge number of examples when the most famous bankers and financiers began to take off on career ladder from the post of cashier. But despite the fact that being a bank teller is an honor, such work has a number of disadvantages. Cashiers bear a great responsibility for the safety of funds, including material ones. At the workplace - constant rush jobs, tight schedule, large amount of work, high workload, negative psychological background. There is also the risk of a raid by robbers, which should not be forgotten.

Responsibilities of a cashier in a store

In other organizations, the job description of a cashier looks a little different. For example, a cashier in a store combines the functions of a cashier and a salesperson. It also requires maximum attention. But, in addition to this, the employer will require him to know a computer, office programs, 1C, cash discipline, the procedure for issuing cash documents. Although experience is often not required, cashier skills will only be a plus. In general, the main job responsibilities of a cashier in a store are as follows:

To get a job in trading company for the position of a cashier, it is enough to take specialized courses to obtain the necessary skills. It is not necessary to graduate from a specialized university. But if the employee's arsenal includes the specialties "Economics and Accounting", "Finance and Credit", "Banking", "Commodity Research and Examination of the Quality of Consumer Goods", he can apply for the position of a cashier.

Senior cashier. His job responsibilities

In large retail grocery stores or grocery stores household appliances a lot of cashiers. AT shopping malls There is such a position as a senior cashier. His job responsibilities are to organize the work of other cashiers. He does the following:

Clean water cashier

In the understanding of the majority, the "classic" position of a cashier is a cashier-controller. He is engaged in cash settlements with buyers, sells and issues subscriptions and tickets. The work of such a specialist is not always carried out in a certain place, controllers with a portable cash register may accept payments for services from the public, such as electricity and other utility bills.

Job responsibilities of the controller-cashier - to determine or calculate the appropriate fee, accept cash, issue a check. Cashiers are financially responsible people, so they will be responsible for every mistake with a fine from their salary.

Cashier - a female profession?

The profession of a cashier is considered quite common, and it is believed that it is most suitable for women. Maybe because the profession is rather monotonous and monotonous? Cashiers are often the face of the company, because it is they who meet and see off guests, and women are better at being friendly. Be that as it may, both men and women with their pleasant appearance and goodwill are able to create a favorable impression of the company. Therefore, when choosing for this position, employers will give preference to a sociable person.

One of the specialists associated with finance is the cashier, who is this, we will consider further.

What you need to know about the profession

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A specialist in finance, especially in charge of the cash register, is called a cashier. He can work in a bank, at various enterprises, in shops. Its main duty is to give or receive money, valuable papers or other financial documents. It can work both with traditional banknotes and with plastic bank cards and electronic money.

• For a long time now, specialists in this field have not just been engaged in accepting or issuing cash. They can also combine the position of an accountant, controller, or any specialist working with finance.

The main areas of work of the cashier

Since there are many areas in which specialists work, in this case it is worth dwelling on two main ones:

• cashier-operator. Most often, these specialists work in banks. He will be engaged in the implementation of monetary transactions, conduct conversations with clients, explaining services, monitor exchange rates, and can control the slightest changes in accounts, noting the receipt and withdrawal of funds. In addition, there is a whole list of duties that a specialist in the position of cashier-operator must perform. This includes checking the availability and authenticity of signatures on financial documents, exploring all the possibilities of issuing money from accounts, and checking the correctness of paperwork. Somewhat apart is such a position as a cashier for operations with currencies. His the main task– currency exchange, other currency operations of the bank.
• cashier controller. As a rule, this will be a specialist working with classic cash. It can work in all public places: at the cash desks of shops, cinemas, etc.

What does a specialist need to know and be able to do?

In order to successfully fulfill your job responsibilities, the cashier will have to know and be able to do everything that is written in his job description, namely:

• how to do money transactions correctly;
• how is the receipt and issuance of cash at the request of the client;
• definition features various kinds banknotes for their authenticity;
• how to properly perform operations with plastic bank cards of both your own and third-party banks;
• to carry out accounting, as well as control over cash;
• how to keep cash registers;
• how to prepare reporting documents;
• rules for the collection of funds, as well as their transfer to the arrival;
• be a confident user;
• good knowledge of 1C, as well as basic office applications;
• know how to carry out cash transactions;
• understand financial documents, including knowing how to fill them out correctly;
• comply with the rules of reporting, observing current legislation and applicable regulations;
• in some cases, experience is required;
• excellent knowledge of English may be required.

It is worth saying that the functional duties of the cashier will directly depend on the specifics of the activities of the organization in which he will work.

For example, at the cashier-operator, the duties will include:

• the ability to open, maintain and close all types of deposits, as well as accounts for individuals and legal entities;
• be able to correctly issue issued bank cards, their replenishment, as well as assistance in withdrawing money from a card account;
• how to correctly execute operations related to the receipt and issuance of funds;
• know the rules for maintaining daily reporting documentation;
• be able to process all types of money transfers;
• know how to properly check the correctness of filling in all types of banking documentation;
• be able to determine the authenticity of the signature put on the documents.

Now you know what kind of cashier this is, what requirements apply to this specialist.

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APPROVE:

[Job title]

_______________________________

_______________________________

[Name of company]

_______________________________

_______________________/[FULL NAME.]/

"______" _______________ 20___

JOB DESCRIPTION

Cashier

1. General Provisions

1.1. This job description defines and regulates the powers, functional and job duties, rights and responsibilities of the cashier [Name of organization in the genitive case] (hereinafter referred to as the Company).

1.2. The cashier is appointed to the post and dismissed from the post in the established current labor law by order of the head of the Company.

1.3. The cashier belongs to the category of technical executors and reports directly to [name of the position of the immediate supervisor] of the Company.

1.4. The cashier must be able to use a computer at the level of a confident user, including being able to use special accounting programs.

1.5. A person who has an initial professional education without presenting requirements for work experience or secondary (full) general education and special training according to the established program without presenting requirements for work experience.

1.6. The cashier is responsible for:

• effective performance of the work entrusted to him;
• compliance with the requirements of performance, labor and technological discipline;
• the safety of documents (information) that are in his custody (become known to him), containing (components) trade secret Companies.

1.7. The cashier must know:

• regulatory legal acts, regulations, instructions, other guidance materials and documents on conducting cash transactions;
• forms of cash and bank documents;
• rules for acceptance, issuance, accounting and storage of funds and securities;
• the procedure for processing incoming and outgoing documents;
• limits on cash balances established for the enterprise, rules for ensuring their safety;
• the procedure for maintaining a cash book, compiling cash statements;
• basics of labor organization;
• rules for the operation of computer technology;
• fundamentals of labor legislation;
• internal rules work schedule;
• labor protection rules and regulations.

1.8. The cashier in his activities is guided by:

• current legislation;
• regulatory documents of the Bank of Russia, the Ministry of Finance of Russia, the Federal Archives and other intersectoral bodies;
• local regulations Companies;
• Regulations on Accounting and Reporting in the Russian Federation;
• this job description.

1.9. During the period of temporary absence of the cashier, his duties are assigned to [name of the position of the deputy].

2. Job responsibilities

The cashier is obliged to carry out the following labor functions:

2.1. Carries out operations for the receipt, accounting, issuance and storage of funds and securities with the obligatory observance of the rules ensuring their safety.

2.2. Receives, according to the documents drawn up in accordance with the established procedure, cash and securities in bank institutions for payment to workers and employees wages, bonuses, travel and other expenses.

2.3. Maintains a cash book based on receipts and expenditures, checks the actual availability sums of money and securities with a book balance.

2.4. Makes inventories of old banknotes, as well as relevant documents for their transfer to bank institutions in order to replace them with new ones.

2.5. Transfers funds to collectors in accordance with the established procedure.

2.6. Prepares cash reports.

In case of official necessity, the cashier may be involved in the performance of his official duties overtime, by decision of the head of the Company, in the manner prescribed by law.

3. Rights

The cashier has the right:

3.1. Get acquainted with the draft decisions of the management of the enterprise relating to its activities.

3.2. Submit proposals for the management to improve the work related to the responsibilities provided for in this job description.

3.3. Notify the immediate supervisor of any deficiencies identified in the course of the performance of their duties in production activities enterprise (its structural subdivisions) and make proposals for their elimination.

3.4. Request personally or on behalf of the immediate supervisor from the heads of enterprise departments and specialists information and documents necessary for the performance of their duties.

3.5. Involve specialists from all (separate) structural divisions of the Company in solving the tasks assigned to him (if this is provided for by the provisions on structural divisions if not, with the permission of the head of the Company).

3.6. Require the management of the enterprise to assist in the performance of their duties and rights.

4. Responsibility and performance evaluation

4.1. The cashier bears administrative, disciplinary and material (and in some cases provided for by the legislation of the Russian Federation - and criminal) responsibility for:

4.1.1. Non-fulfillment or improper fulfillment of official instructions of the immediate supervisor.

4.1.2. Failure to perform or improper performance of their labor functions and assigned tasks.

4.1.3. Unlawful use of the granted official powers, as well as their use for personal purposes.

4.1.4. Inaccurate information about the status of the work entrusted to him.

4.1.5. Failure to take measures to suppress the identified violations of safety regulations, fire and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Failure to enforce labor discipline.

4.1.7. Loss, damage, shortage of money and other material assets in accordance with the agreement concluded with the senior cashier on full liability.

4.1.8. For the uninterrupted operation of cash registers at the enterprise, their timely prevention and repair.

4.2. Evaluation of the work of the cashier is carried out:

4.2.1. Direct supervisor - regularly, in the course of the daily implementation by the employee of his labor functions.

4.2.2. Certification Commission enterprises - periodically, but at least once every two years, based on the documented results of work for the evaluation period.

4.3. The main criterion for evaluating the work of a cashier is the quality, completeness and timeliness of his performance of the tasks provided for by this instruction.

5. Working conditions

5.1. The cashier's work schedule is determined in accordance with the internal labor regulations established by the Company.

Familiarized with the instruction ___________ / ____________ / "____" _______ 20__