In accordance with part 7.1 of Article 20 federal law dated December 4, 2007 No. 329-FZ “On physical education and sports in Russian Federation"(Collected Legislation of the Russian Federation, 2007, No. 50, Art. 6242; 2010, No. 19, Art. 2290; 2012, No. 53 (part I), Art. 7582; 2013, No. 23, Art. 2866; No. 30 (Part I), Article 4025; 2015, No. 1 (Part I) Article 43; No. 27, Article 3995) I order:

1. Approve the programs of special training of supervisors attached to the content.

2. To impose control over the execution of this order on the Deputy Minister of Sports of the Russian Federation P.A. Kolobkov.

Registration number 40361

Requirements
to the content of the special training program for controllers-managers
(approved by the Ministry of Sports of the Russian Federation of October 30, 2015 No. 998)

I. General provisions

1. These requirements for the content of the special training program for controllers-managers (hereinafter referred to as the Requirements) are developed in accordance with Part 7.1 of Article 20 of the Federal Law of December 4, 2007 No. 329-FZ "On Physical Culture and Sports in the Russian Federation" (Meeting Legislation of the Russian Federation, 2007, No. 50, Article 6242; 2010, No. 19, Article 2290; 2012, No. 53 (Part I), Article 7582; 2013, No. 23, Article 2866; No. 30 (Part I) I), article 4025; 2015, No. 1 (part I), article 43; No. 27, article 3995) (hereinafter - Federal Law No. 329-FZ).

2. The program of special training for supervisors (hereinafter referred to as the Program) must contain sections provided for by the Requirements, including their thematic plans that determine the sequence of special training.

3. Attached to the Program explanatory note, including:

purpose of the Program;

goals and objectives of special training;

a list of basic skills and abilities acquired by controllers-managers during special training;

scroll teaching aids and technical means necessary for passing special training of controllers-managers.

4. The program is aimed at acquiring the necessary skills and abilities in order to ensure public order and public safety during official sports competitions.

5. All-Russian sports federations develop and approve the Program taking into account the Requirements, the specifics of holding official sports competitions (hereinafter referred to as the competition) in the relevant type (s) of sports at various sports facilities or competition venues.

II. Requirements for the content of sections of the Program

7. The thematic plan of the Program "Legal regulation of security and protection of public order" includes the passage of special training on the following topics:

7.1. Theoretical preparation:

normative-legal regulation of ensuring security and public order during official sports competitions;

organization and holding of physical culture events, sports events in accordance with Article 20 of Federal Law No. 329-FZ;

the provisions of articles 2.1, 2.2, 2.3 of the Code of the Russian Federation on Administrative Offenses (hereinafter referred to as the Code of Administrative Offenses) (Collected Legislation of the Russian Federation, 2002, No. 1, (part I), article 1);

administrative liability for the commission of offenses provided for in Articles 20.1, 20.2.2, Part 1 of Article 20.3, Articles 20.20, 20.21, 20.22, 20.31, 20.32 of the Code of Administrative Offenses (Collected Legislation of the Russian Federation, 2002, No. 1, (Part I), Article 1 2003, No. 50, article 4847; 2007, No. 26, article 3089; 2012, No. 24, article 3082; 2013, No. 51, article 6685; No. 30 (part I), article 4025; 2014 , No. 30 (Part I), Article 4259; No. 45, Article 6142; 2015, No. 6, Article 885; No. 29 (Part I), Article 4356; No. 27, 3995);

Decree of the Government of the Russian Federation of December 16, 2013 No. 1156 “On Approval of the Rules of Conduct for Spectators during Official Sports Competitions” (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2013, No. 51, Art. 6866; 2014, No. 6, Art. 581);

Decree of the Government of the Russian Federation of April 18, 2014 No. 353 “On approval of the Rules for ensuring security during official sports competitions” (Collected Legislation of the Russian Federation, 2014, No. 18 (Part IV), Art. 2194);

the rights and obligations of controllers-managers during official sports competitions, provided for in Article 20.2 of Federal Law No. 329-F3 (Collected Legislation of the Russian Federation, 2007, No. 50, Art. 6242; 2013, No. 30 (Part I), Art. 4025) .

8. The thematic plan of the program "Psychological training", includes the passage of special training on the following topics:

8.1. Key competencies of controllers-managers, stress management:

8.1.1. Theoretical preparation:

communication and influence: skills active listening, skills of influence and work with objections;

leadership qualities: critical to the result, responsibility for the supervised area, determination, perseverance in solving difficult situations;

psychological aspects of observation, visual diagnostics of objects of observation;

psychological features of checking entrance tickets or documents replacing them, admission of spectators to sports facilities and competition venues.

8.2. Peculiarities of behavior of spectators at competitions.

8.2.1. Theoretical preparation:

behavior of controllers-managers in extreme and conflict situations;

psychology of the crowd, features of the emotional state in the crowd;

ways to avoid the unwanted psychological impact of the crowd;

bases of rationalization and measures to prevent anti-social behavior of the fan;

reduction of tension among fans;

experience of other countries in preventing antisocial behavior of fans.

8.3. Practical training:

watching and discussing video materials on crowd behavior;

modeling conflict situations, playback and discussion.

9. The thematic plan of the Program "Basics of interaction with special services" includes the passage of special training on the following topics:

9.1. Actions of controllers-managers before providing medical care:

9.1.1. Theoretical preparation:

organizational and legal aspects of first aid. Rendering first psychological aid to victims;

acceptable types of assistance to victims. Inspection of the scene. Call for an ambulance.

9.2. Basics fire safety, actions of controllers-managers in emergency situations:

9.2.1. Theoretical preparation:

the procedure for interaction with employees of the Ministry of the Russian Federation for civil defense, emergencies and disaster relief;

the rights and obligations of citizens in the field of fire safety, provided for in Article 34 of the Federal Law of December 21, 1994 No. 69-FZ "On Fire Safety" (Collected Legislation of the Russian Federation, 1994, No. 35, Art. 3649; 2004, No. 35, Art. .3607);

types of pyrotechnic products, methods of extinguishing them, as well as taking all feasible measures to save people, property and extinguish fires;

the main types of fire extinguishing equipment, their purpose, device, their location and safety precautions when working with them.

9.2.2. Practical training:

algorithm of actions of controllers-managers in emergency situations;

technique for working with fire extinguishers, technique for extinguishing and (or) neutralizing pyrotechnic products.

9.3. Interaction with employees law enforcement:

9.3.1. Theoretical preparation:

organizational and legal aspects of interaction with law enforcement officers.

9.3.2. Practical training:

interaction of controllers-managers with law enforcement officers.

10. The thematic plan of the Specialized Training Program includes special training on the following topics:

10.1. Fundamentals of logistics of various sports facilities and competition venues:

10.1.1. Theoretical preparation:

basics of knowledge about the features of holding competitions in sports;

basic logistics of various sports facilities or competition venues;

access zones, the basic principles of dividing spectator locations into access zones, taking into account the peculiarities of the location of zones by sports, the location of special services.

10.2. Functional responsibilities controllers-managers, taking into account the peculiarities of the sport:

10.2.1. Theoretical preparation:

features of the organization of work during competitions at sports facilities and in competition venues;

organization and implementation of work in the preparation, during and after the competition;

tactics and methods for ensuring order at sports facilities and competition venues;

the procedure for access to sports facilities and competition venues;

the procedure for conducting a personal examination of citizens and inspecting their belongings at the entrance to sports facilities and competition venues;

detection of fake entrance tickets;

identification of forged documents replacing entrance tickets;

requirements for permitted means of support;

peculiarities of working with various associations of spectators (VIPs, families of athletes, fans, active fans, fan movements, organized groups of fans);

work with spectators, service at a sports facility or competition venue, exchange of information with spectators, fans' appeals, feedback;

features of work with people with limited mobility;

access control system: work with turnstiles, the order of passage according to permits, the algorithm of actions of controllers-managers in case of failure of the access system and equipment failure, workplace supervisor-manager;

purpose, types of devices, performance characteristics means of communication, organization of work and the procedure for using the main types of communication.

10.2.2. Practical training:

conducting an inspection of the area of ​​responsibility before the start of the spectator pass time;

conducting a personal inspection of citizens and inspection of their belongings;

organizing the movement of spectators after the end of the competition;

inspection equipment (stationary metal detectors, mobile metal detectors);

algorithm of interaction with the senior controller-manager, sectors, stands, zones;

actions of controllers-managers:

in case of refusal of citizens to undergo a personal inspection at the entrance to a sports facility or a venue for an official sports competition;

if there are grounds for denying citizens access to a sports facility or a venue for an official sports competition;

upon detection of items prohibited for carrying to sports facilities or competition venues;

upon detection of fake entrance tickets or fake documents replacing entrance tickets;

upon detection of suspicious objects;

in case of unauthorized entry of spectators into areas not indicated in the entrance ticket or a document replacing it;

in violation of public order;

when accompanied by officials;

when accompanied by offenders;

during the evacuation of spectators;

in case of failures in the operation of the access system and equipment failure;

when a large number of spectators accumulate at the entrances to sports facilities or competition venues, tribune, sector or zone;

in the event of disturbances in the zone of entry to sports facilities or competition venues.

Document overview

To ensure public order and security during official sports competitions, the organizers of competitions and (or) owners, users of sports facilities may involve controllers-managers. The requirements for the content of the special training program for inspectors have been established.

The program is developed and approved by the All-Russian Sports Federation. It includes theoretical and practical training in the following sections: legal regulation of security and public order; psychological preparation; basics of interaction with special services; specialized training. There is also a final assessment.

As part of the implementation of clause 12.2 of Art. 16 "Rights and obligations of all-Russian sports federations", clause 4.1 of Art. 16.1 "Rights and obligations of regional sports federations", clause 7.1 of Art. 20 "Organization and holding of physical culture events, sports events" of the Federal Law No. 329-ФЗ "On Physical Culture and Sports in the Russian Federation" dated 04.12.2007 in terms of special training of controllers-managers by organizations that provide special training of controllers-managers and ( or) the issuance and accounting of certificates of controllers-managers are all-Russian sports federations, regional sports federations, professional sports leagues, as well as other organizations operating on the basis of an agreement with all-Russian sports federations.

Within the framework of the order of the Ministry of Sports of the Russian Federation No. 997 "On approval of requirements for organizations providing special training of controllers and (or) issuing and accounting for certificates of controllers" dated October 30, 2015, the Russian Football Union can delegate the right to carry out special training of controllers - managers and (or) issuance and registration of certificates of controllers-managers to football clubs, stadiums or contracting organizations that ensure the protection of public order and security during sporting events (hereinafter referred to as the Organization / Organizations).

In order to conclude an agreement on delegation of the right to carry out special training of controllers and (or) issuance and accounting of certificates of controllers (hereinafter referred to as the Agreement), Organizations must apply to the Russian Football Union with a relevant request and provide documents confirming that the Organization complies with the requirements of the order of the Ministry Sports of the Russian Federation No. 997 "On approval of requirements for organizations providing special training for controllers and (or) issuing and accounting for certificates of certificate controllers" dated October 30, 2015:

Articles of association;

Documents confirming the presence in the Organization of full-time specialists or specialists with whom a civil law contract has been concluded to carry out special training of controllers-managers in sections and topics of the Program, whose qualifications meet the requirements specified in the table;

Confirmation of the availability of the Organization's website in the information and telecommunications network "Internet" and ensuring the placement of the following information on it:

· Charter of the Organization;

requirements for candidates for supervisors-managers;

· programs of special training of controllers-managers;

procedures for passing special training for controllers-managers;

· Procedures for issuing and accounting for certificates of controllers-managers.

After making a request and providing required documents The Russian Football Union is considering the possibility of concluding an agreement with the Organization on delegating the right to carry out special training for controllers and (or) issuing and accounting for certificates of controllers. This agreement specifies the procedure for the implementation of special training of controllers-managers, the procedure for issuing and accounting for certificates of controllers-managers, providing the necessary reporting, as well as the responsibility of the parties. Taking into account that the purpose of the special training of stewards is to ensure public order and public safety during official football sports competitions, the Russian Football Union, when considering the possibility of concluding an agreement on delegating the right to conduct special training of stewards, reserves the right to request organizations additional documents.

For all questions related to the special training of controllers, you can contact the competition security department.

(professional standard "Controller-manager")

1. General Provisions

1.1. The controller-manager for guest services belongs to the category of specialists.
1.2. A person who has reached the age of 18 and has an average general education and trained in special training programs for controllers-managers for ensuring public order and public safety during official sports competitions.
1.3. To work specified in paragraph 1.2 of this instruction, a person is allowed:
1) having the citizenship of the Russian Federation;
2) the absence of a recognition of a citizen of the Russian Federation by a court decision that has entered into legal force as incapable, with limited capacity;
3) who does not have an unexpunged and outstanding conviction, as well as bringing to administrative responsibility for violation of the rules of conduct for spectators during official sports competitions, during the period during which the violator is considered to be subjected to administrative punishment;
4) not registered with health care organizations due to mental illness, alcoholism, drug addiction or substance abuse;
5) having the certificate of the controller-manager.
1.4. The Guest Service Controller must know:
1) normative acts establishing the rules of conduct for spectators during official sports competitions;
2) the procedure for interaction with police officers, civil defense services, protection of the population and territories from emergencies, fire safety, medical workers, security officers of the sports facility and other persons involved in ensuring public order and public safety, established during the official sports competitions;
3) requirements for appearance, dress code, means of identification, physical and psychological state guest service supervisors;
4) rules and norms of business communication, norms of etiquette;
5) spoken English;
6) regulations (regulations) of an official sports competition;
7) the procedure for access to the sports facility, to the venue of the official sports competition;
8) requirements for permitted means of support;
9) features of work with persons with disabilities, people with disabilities, people with limited mobility, minors, foreign citizens and stateless persons;
10) the purpose, location and procedure for the use of technical means installed in the course of movement and in the places of accommodation of accompanied persons, as well as those included in the equipment of the manager-manager for guest services, including video surveillance, communications, fire extinguishing equipment;
11) the location of the service facilities and the mode of their work at the venue of the official sports competition;
12) passages, ways of movement and evacuation of the sports facility, venues for the official sports competition;
13) the legislation of the Russian Federation in the field of ensuring the security of official sports competitions in terms of the rights, duties and responsibilities of spectators, controllers, law enforcement officers and other persons involved in ensuring public order and public safety;
14) places of accommodation, stay and routes of movement of accompanied persons on the territory of the sports facility or the venue of an official sports competition;
15) the procedure for ensuring the safety of accompanied persons in emergency circumstances and emergency situations during the official sports competition at the sports facility, at the venue of the official sports competition;
16) features of working with various categories(groups) of spectators (VIPs, families of athletes), with persons with disabilities, disabled people, people with limited mobility, with minors, with foreign citizens and stateless persons;
17) methods of providing psychological assistance, taking into account the characteristics of the accompanied persons;
18) passageways, routes of movement and evacuation from places of accommodation or stay of escorted persons;
19) fire safety requirements in force in the area of ​​responsibility;
20) the requirements of labor protection of the controller-manager for guest services, which are in force at the sports facility and at the venue of the official sports competition;
21) Internal labor regulations;
22) labor protection requirements and fire safety rules;
23) ....................... (other knowledge requirements)
1.5. The Guest Service Controller must be able to:
1) interact with police officers, civil defense services, protection of the population and territories from emergencies, fire safety, medical workers and other persons involved in ensuring public order and public safety, as well as responsible employees of the organizer of the official sports competition and the owner (user ) object of sports;
2) use active listening skills, skills of influence and work with objections;
3) competently and legibly explain information;
4) explain to the spectators the ways of moving around the sports facility, to the venue of the official sports competition, including the ways to get to the seat, service and infrastructure facilities, passages, premises;
5) use the means of communication used by the organizer of the official sports competition;
6) carry out visual observation of spectators, diagnose signs of confusion, difficulties in determining the location on the territory of the sports facility, finding service objects, seats, passages;
7) promptly make decisions in extreme and conflict situations;
8) create the necessary conditions to provide first aid to a person in need of it;
9) identify the interests and information needs of the accompanied spectator or categories (groups) of spectators;
10) use methods and means of fire extinguishing, including extinguishing and neutralizing pyrotechnic means;
11) analyze the presence and possible sources of threats and determine possible ways of evacuation from the premises, including using evacuation plans;
12) ........................ (other skills and abilities)
1.6. Comptroller-manager for guest services in hisactivity is guided by:
1) ..................... (name of constituent document)
2) Regulations on .......................(name of the structural unit)
3) this job description;
4) ........................ (names of local regulations,regulating labor functions by position)
1.7. The Guest Services Supervisor reports todirectly.................(name of the position of the head)
1.8. ........................... (other general provisions)

2. Labor functions

2.1. Guest service for spectators and accompaniment of individual spectators or categories (groups) of spectators of an official sports competition:
1) informing and advising spectators of an official sports competition in the established area of ​​responsibility;
2) assistance to individual spectators or categories (groups) of spectators and their accompaniment.
2.2. ........................... (other features)

3. Job responsibilities

3.1. The Guest Services Supervisor is responsible for the following:
3.1.1. As part of the labor function specified in paragraphs. 1 clause 2.1 of this job description:
1) exercise control over the movement of visitors to the sports facility and spectators of the official sports competition within the boundaries of the established area of ​​responsibility;
2) visually identifies spectators who experience difficulties in navigating the territory of the sports facility, providing them with the necessary consulting assistance;
3) advises viewers who independently applied for informational assistance;
4) controls the availability and correctness of information and navigation stands, plates, information diagrams;
5) informs spectators about the need to comply with the rules of conduct for spectators during an official sports competition;
6) informs the organizers of the official sports competition and (or) the owner (user) of the sports facility about the facts of violation of public order and public safety, about the facts of causing harm to the life or health of spectators, property of spectators or the sports facility, property and exclusive rights of sponsors, as well as about accidents that occurred during the official sports competition;
7) inform viewers about additional services, which may be provided to them at the venues of an official sports competition.
3.1.2. As part of the labor function specified in paragraphs. 2 clause 2.1 of this job description:
1) coordinates the time and place of meeting with a spectator or a category (group) of spectators upon their arrival at the venue of an official sports competition;
2) exercise control over the condition and equipment of accommodation places for individual spectators or categories (groups) of spectators prior to their arrival at the sports facility, taking into account the status, age and physical restrictions, number;
3) ensures the meeting of individual spectators or categories (groups) of spectators at a specified place;
4) conducts escort of individual spectators or categories (groups) of spectators when they move around the territory of the sports facility or the venue of an official sports competition, including, if necessary, escort to the places of provision of additional services and service premises, taking into account the status, age and physical restrictions , number;
5) informs accompanied spectators or categories (groups) of spectators:
- on the need to comply with the rules of conduct for spectators during an official sports competition;
- additional services that can be provided to them at the venues of an official sports competition;
- the schedule of the official sports competition;
6) monitors the state of security at the location of accompanied spectators or categories (groups) of spectators;
7) responds to requests from spectators about the occurrence of a threat to public safety and public order at the location of the escorted spectators or categories (groups) of spectators;
8) ensures the safety of escorted spectators or categories (groups) of spectators during their stay at the venue of an official sports competition;
9) provide, if necessary, psychological assistance to accompanied spectators or categories (groups) of spectators, ensure the passage of medical workers to a person in need of assistance;
10) warn or stop, in accordance with the established procedure, illegal actions of escorted spectators or categories (groups) of spectators while they are at the venue of an official sports competition;
11) provides support to police officers, civil defense services, protection of the population and territories from emergencies, fire safety, medical workers and other persons involved in ensuring public order and public safety, in the event of a threat of occurrence or in the event of emergency, including assistance in organizing the evacuation of spectators and escorted persons;
12) accompanies spectators or categories (groups) of spectators to the exit from the sports facility (place of official sports competition).
3.1.3. As part of the implementation of their labor functions carries out the instructions of his immediate supervisor.
3.1.4. ....................... (other duties)
3.2. As part of the performance of his labor functions, the controller-manager for guest services:
The level of physical fitness in accordance with the standards approved by the local regulations of the employer.
The labor function is performed locally in the area of ​​responsibility assigned to the employee (with the exception of direct orders from the senior controller-manager).
It is allowed to leave the area of ​​responsibility for a short time to assist the viewer, including a minor citizen, with the permission of the head of the group.
The area of ​​responsibility is determined by the local normative act the organizer of an official sports competition or the owner (user) of a sports facility.
The labor function is performed at the location of the accompanied spectator (group of spectators) on the territory of the sports facility or at the venue of the official sports competition.
Additional knowledge requirements are possible foreign languages and the availability of special skills depending on the characteristics of the accompanied spectators.
3.3. ........................ (other job descriptions)

4. Rights

4.1. The guest service manager has the right to:
4.1.1. Participate in the discussion of draft decisions, in meetings on their preparation and implementation.
4.1.2. Ask the immediate supervisor for clarifications and clarifications on these instructions, issued assignments.
4.1.3. Request, on behalf of the immediate supervisor, and receive from other employees of the organization the necessary information, documents necessary for the execution of the assignment.
4.1.4. Get acquainted with the draft decisions of the management regarding the function performed by him, with documents defining his rights and obligations in his position, criteria for assessing the quality of the performance of his labor functions.
4.1.5. Submit proposals on the organization of labor within the framework of their labor functions for consideration by their immediate supervisor.
4.1.6. Participate in the discussion of issues related to executable official duties.
4.2. .......................... (other rights)

5. Responsibility

5.1. The Guest Services Supervisor is responsible for:
- for improper performance or non-performance of their official duties provided for by this job description - in the manner prescribed by the current labor law Russian Federation, legislation on accounting;
- offenses and crimes committed in the course of their activities - in the manner prescribed by the current administrative, criminal and civil legislation of the Russian Federation;
- causing damage to the organization - in the manner prescribed by the current labor legislation of the Russian Federation.
5.2. ....................... (other liability provisions)

6. Final provisions

6.1. This job description has been developed on the basis ofProfessional standard "Controller-manager", approvedOrder of the Ministry of Labor and Social Protection of the Russian Federation
dated April 13, 2017 N 357n, taking into account .......................(details of local regulations of the organization)
6.2. Familiarization of the employee with this job descriptioncarried out at the time of employment (before the signing of the employment contract).
Familiarization of the employee with this job descriptionconfirmed ........................(signature on the familiarization sheet, which is an integral part ofpart of this manual (in the familiarization logwith job descriptions) in a copy of officialinstructions kept by the employer; otherwise)
6.3. ....................... (other final clauses)

In accordance with Federal Law-192 of July 23, 2013, starting from January 20, 2014, a new concept was introduced: controller - manager (in FIFA terminology - steward).

Under managing controller understood individual, which has undergone special training in the manner determined by the Ministry of Sports of Russia, and which is involved on a contractual basis to ensure public order and public safety (see clause 3. 4 N 329-FZ "On physical culture and sports in the Russian Federation").

Controllers-managers by the same law granted very broad powers: starting from the implementation, together with an officer of the internal affairs department (police), of a personal search of citizens and inspection of things that are with him, to the suppression of illegal actions of spectators, etc. .

The powers, of course, are not yet the same as those of the police, but they are no longer the same as those of the guards (Article 20.2. FZ-329, see >).

According to the powers, the law also spells out duties. In a word, everyday a completely new figure with status is introduced. It is clear that this is not the police yet, but clearly no longer a private security guard. Although you can’t call a volunteer (since the controller-manager works under a contract, that is, for a fee). But it is not entirely clear why it was necessary to fence the garden, if private security guards of the private security organization could successfully cope with this task? Perhaps to please the requirements of FIFA?

So who are these controllers - managers?

And according to preliminary calculations, their number for the period of the 2018 World Cup can be up to 10,000 people! Yes, and this involvement in security functions of able-bodied and healthy people will cost a lot of money.We decided to take a critical look at the order of special training of supervisors and managers and the requirements for them.

By order of the Ministry of Sports of Russia dated April 14, 2014 No. 234 (see >) approved The order of passage of special training of controllers-managers to ensure public order and public safety during an official sports competition (hereinafter referred to as the Procedure).

This document is very important practical value. The quality of special training and the effectiveness of the activities of controllers-managers will largely depend on the order and level of security at the stadiums.

At the same time, in the course of the analysis and practical study of this Procedure, our readers and experts have questions and complaints about its content.

1. In paragraph 2 It is stated in the order that special training of controllers-managers is carried out by all-Russian sports federations and regional sports federations.

Which specific federations carry out and plan to carry out such training on their own and do they have the appropriate licenses for educational activities?

2. Item 3 The Order provides for the possibility of special training of controllers-managers “by applying to organizations that train controllers-managers and (or) provide services to ensure order in places where mass events are held.

What organizations are meant in this case? And what specific services to ensure the order (what?) Are we talking about in the Order?

3. Paragraph 4 The order mentions a program of special training, which includes theoretical training, practical training, internships (clause 7 b), passing the test (final certification, qualification exam - clause 7c and clause 8). This program approved by the training organization.

What is the total duration of the special training of controllers-managers and separately for each type of special training, internship, qualification exam, final certification?

4. Here and in paragraph 7c The procedure is regulated by the receipt of an appropriate document confirming the passage of special training for supervisors. Clause 9 of the Procedure provides for the issuance of a certificate of the controller-manager, and clause 12 of the Procedure provides for obtaining duplicates of these documents in case of loss of the originals.

What is the form of the document confirming the passage of special training of the controller-manager, as well as the certificate of the controller-manager, their validity period?

What is the procedure for confirmation of qualifications, its improvement, retraining of controllers-managers.

Will a register of controllers be kept to avoid falsifications and forgeries?

Is the issuance of duplicates on a planned basis or free of charge?

5. Paragraph 10 The order states that citizens who have received a document confirming the completion of special training of controllers-managers, as well as a certificate of the controller-manager, have the right to be involved on a contractual basis to ensure public order and public safety during an official sports competition in all sports.