A quality manager is a middle or lower-level manager responsible for the consistently high quality of a company's products or services. The specialist plans and implements measures to increase the competitiveness of the company, improves technological processes enterprises, participates in training of employees, solves the issues of product certification and compliance with its high quality standards.

The position of a quality manager can be referred to in different ways: head of the quality department, deputy director or director of quality.

Places of work

The profession of a quality manager can be in demand in any industry - from education, transport companies to the construction and production of aircraft. This specialist is needed in a company that wants to improve its position in the market and certify its products and services, that is, bring them into line with quality standards - domestic and foreign.

History of the profession

The development of standardization began in ancient Rome and touched upon units of measurement, sizes, shapes, building codes and rules. Their own quality system existed in Ancient China, India and Ancient Russia, and they all depended on individual craftsmanship.

A breakthrough in quality occurred after World War II in Japan, when manufacturers focused on defect prevention rather than control. In Russia, the shift in this emphasis began to occur only after the collapse of the USSR. The sphere of quality management in our country is at an active stage of development. To date, some employers confuse quality specialists with QCD controllers.

Responsibilities of a quality manager

The set of tasks included in official duties quality manager is very wide:

• audit and description of business processes of the enterprise;
• development of internal regulatory documents (instructions, regulations, procedures);
• implementation and control of the quality management system;
• ensuring certification of the company's activities in accordance with international and domestic standards.

Sometimes the functions of a quality manager include the control of production stages, but in fact this is the responsibility of the QCD controller.

Quality manager requirements

Mandatory requirements for a quality manager:

• higher education- preferably technical or MBA;
• experience in the field of quality management (at least six months, more often from 3 years);
• knowledge of ISO standards;
• knowledge of the legislation in the intended field of work (construction, medicine, education, etc.);
• excellent PC knowledge;
• highly desirable English language intermediate level and above.

Communication skills, an analytical mindset and leadership qualities are also important for a quality manager.

quality manager resume sample

How to become a quality manager

The best education for a quality manager is a higher economic education + MBA courses. Some universities have a specialty "quality management" (22.05.01). Of the additional training, only short-term courses in quality management and ISO standards can be noted.

quality manager salary

The average salary of a quality manager is 30 thousand rubles per month. A beginner without work experience can count on 20 thousand rubles a month. Experienced quality manager salary big company will be at least 65 thousand rubles a month.

Where to get training

In addition to higher education, there are a number of short-term studies on the market lasting, as a rule, from a week to a year.

Interregional Academy of the construction and industrial complex and its courses of the direction "".

Institute vocational education"IPO" invites you to take distance courses in the direction "" (there are options 256, 512 and 1024 academic hours) with a diploma or a state-issued certificate. We have trained over 8000 graduates from almost 200 cities. You can study externally, get an interest-free installment plan.

Quality manager- a specialist who not only detects defects in finished products, but creates conditions within the company under which the production of defects is impossible in principle. To do this, he correctly distributes and coordinates production processes and makes suggestions for their improvement. This job description quality manager will help to properly regulate the activities of this important specialist.

Quality manager job description

APPROVE
CEO
Surname I.O. ________________
"________"_____________ ____ G.

1. General Provisions

1.1. The quality manager belongs to the category of managers.
1.2. A person with a higher economic education and experience is appointed to the position of quality manager. similar work at least a year.
1.3. The quality manager is appointed to the position and dismissed from the position in the established current labor law by order CEO.
1.4. The quality manager must know:
- resolutions, orders, orders, other governing and regulatory documents relating to the work of the company;
- the rights and obligations of employees and the mode of their work;
- internal rules work schedule;
- rules and norms of labor protection; safety regulations, industrial sanitation and hygiene, fire safety.
1.5. The quality manager is guided in his activities by:
- legislative acts RF;
- Charter of the company, Internal labor regulations, other regulations companies;
- orders and directives of the management;
- this job description.

2. Job responsibilities of the quality manager

The quality manager has the following job responsibilities:

2.1. Participates in the preparation for certification for compliance with the requirements of ISO 9001 and subsequent periodic inspection control.
2.2. On behalf of the head of the department, he participates in interaction with certification bodies and consulting firms on issues related to the quality management system.
2.3. Participates in the preparation of draft administrative and regulatory documents of the company (including QMS documents).
2.4. Participates in the preparation of a plan for internal audits of company departments.
2.5. Participates in the preparation of internal audit programs, as well as bringing the audit program to stakeholders.
2.6. Participates in internal audits of company divisions as an internal auditor.
2.7. Prepares draft reports on conducted audits.
2.8. Participates in the collection and systematization of information necessary for the analysis of the QMS by top management.
2.9. Participates in the analysis of information and drafting reports on the functioning of the QMS processes and the effectiveness of the QMS in general.
2.10. Ensures the implementation of measures to maintain the competence of the company's internal auditors.
2.11. On behalf of the head of the quality department, he participates in the training of internal auditors of the company.
2.12. Carries out consulting and methodological work with personnel on QMS processes and issues established by the head of the department.
2.13. On behalf of the head of the department, he participates in the work of collegiate bodies, the results of which affect the work of the QMS.
2.14. Performs one-time service tasks, instructions and instructions of the General Director, executive director within the scope of the quality manager.

3. Rights of the quality manager

The quality manager has the right to:

3.1. Receive information, including confidential information, to the extent necessary to solve the assigned tasks.
3.2. Make proposals for improving the work related to the responsibilities provided for in this instruction.
3.3. Within the limits of his competence, report to his immediate supervisor about all the shortcomings identified in the course of his activities and make proposals for their elimination.
3.4. Require the management of the enterprise to assist in the performance of their duties and rights.

4. Responsibility of the quality manager

The quality manager is responsible for:

4.1. Failure to perform and / or untimely, negligent performance of their duties.
4.2. Failure to comply with current instructions, orders and orders for conservation trade secret and confidential information.
4.3. Violation of the internal labor regulations, labor discipline, safety regulations and fire safety.
4.4. Offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
4.5. Causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

What is a quality specialist? This is a person that no company can do without, for which the quality of its products is important, and which wants to achieve recognition from customers and consumers. This specialist, guided by existing quality standards, checks for compliance with them finished products, controls the data at each stage of production, draws the appropriate conclusions, on the basis of which a decision is made and the product enters the market.

Based on the responsibilities, it becomes clear that the quality specialist must be aware of the intricacies of the production of specific products, as well as have the skills of such work. As for the level of wages, the average indicators did not change for 12 months:

Basic requirements for applicants for the vacancy of a quality specialist

Many vacancies for a quality specialist in Moscow involve work in the production of food products, less often in household items, transport and equipment. applicants are required to have relevant education, work experience, knowledge of PC and other equipment, the ability to find a common language with the staff and management of the enterprise. In turn, most employers offer official employment, transparent remuneration, social package and bonuses for good work.

More than 80 vacancies are relevant today, the salary level for which is displayed on the following histogram:

Trud.com: There's always work here!

We have made sure that the search for a job as a quality specialist in Moscow for users of the Trud resource is as efficient and minimally costly as possible. Convenient functionality of the site, only fresh vacancies, help and tips from developers - all this is aimed at making each user feel comfortable here and be sure to find the job they are looking for.

November 21, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: Certification Quality control: knowledge of HACCP. Knowledge of ISO 22000 Maintaining the system of work with claims, return products Development and updating of documentation on QMS and FSMS Participation in internal audits for compliance with...

November 12, 2019 1970-01-01T03:00:00+03:00 - Dear applicants! Our partner, the largest manufacturer of culinary, pastries, salads, confectionery and Japanese dishes in Moscow and Moscow Region, is looking for a Food Safety Manager to join their team Responsibilities: Participation in writing standards, procedures...

November 22, 2019 1970-01-01T03:00:00+03:00 - Job responsibilities: - incoming control of raw materials and materials, - sampling of semi-finished products, finished products, - control of labeling of raw materials, materials, semi-finished products, finished products, - documentation (registration logs, checklists), - ...

November 21, 2019 1970-01-01T03:00:00+03:00 - Responsibilities Phytosanitary control, in terms of drawing up a plan for systematic surveys, conducting surveys, informing supervisory authorities about incoming batches of regulated products; Assessment and control of collection, storage and disposal of biowaste; ...

November 22, 2019 1970-01-01T03:00:00+03:00 - Main responsibilities: Prepare all required documentation, in a timely manner and in accordance with legal requirements, for the registration of products of the Baby and Medical Nutrition Division. Manage the registration process in accordance with plans...

November 21, 2019 1970-01-01T03:00:00+03:00 - Dear CANDIDATE! Our company has opened a competition for vacant position"Quality Management System Specialist" We invite you to become part of our team, where you can develop your professional skills and gain unique experience. Important: ...

November 15, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: Preventing the release of products that do not meet the requirements of regulatory and technical documentation, approved samples (standards), delivery terms and contracts. Planning the quality of products by forming requirements ...

November 15, 2019 1970-01-01T03:00:00+03:00 - Mojo cacao is a young chocolate factory producing 100% natural chocolate products handmade, is looking for a certification specialist for confectionery production. Office near st. Metro station Petrovsko-Razumovskaya and MCC station Likhobory Responsibilities: ...

November 14, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: Monitor and support the process continuous improvement in production in the field of quality, build, maintain and improve the product quality assurance system, monitor and improve the process of maintaining corrections and corrective ...

Workius cooperates directly with law firm RusYurCom, where the leading Russian lawyer Alexei Rasputin communicates on our forum, giving initial consultations to everyone absolutely free of charge. Go ahead, sign up and join the conversation.

November 22, 2019 1970-01-01T03:00:00+03:00 - The FOOD SAFETY SYSTEMS company supplies equipment and consumables from leading manufacturers for the needs of laboratories at food enterprises. We focus on modern control solutions...

November 18, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: Participation in the development of the product portfolio in accordance with the company's strategy and marketing plan; Preparation for launching new products on the market; Implementation of production support (recipes, technological maps, production modes); ...

November 20, 2019 1970-01-01T03:00:00+03:00 - For more than 20 years, IF-Trade has been manufacturing and selling flexible air ducts and diffusers under the Diaflex brand, flexible industrial hoses and air ducts under the TEX brand, and is also a distributor of ventilation DVS equipment...

November 21, 2019 1970-01-01T03:00:00+03:00 - RUSCOM LLC is looking for a specialist for a new high-tech production for growing and processing broilers in the Tyumen region Responsibilities: organizing the commissioning and smooth operation of the slaughter and processing shop for broilers ; ...

November 14, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: Carry out the full scope of work in the assigned area under the control of the Expert: work with the Technical Regulations, normative documents, standards, analysis of the sufficiency and completeness of documents, participation in the confirmation procedure...

October 31, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: selection, preparation and loading of the necessary raw materials implementation of the process of melting the cheese mass monitoring the readiness of the melted cheese mass, transferring it to packaging Requirements: education in the direction of "Milk Technologist" , Food Technologist...

November 14, 2019 1970-01-01T03:00:00+03:00 - FOOD SAFETY SYSTEMS supplies equipment and consumables from leading manufacturers for the needs of laboratories at food enterprises. We focus on modern control solutions...

November 19, 2019 1970-01-01T03:00:00+03:00 - The federal retail chain LENTA opens a new direction "Factory-kitchen" and invites the Head of the fish department to its team. The factory-kitchen is a modern and high-tech enterprise that produces wide range of products...

November 25, 2019 1970-01-01T03:00:00+03:00 - We invite you to join the friendly and professional team of the Brand Chef Our Company is, first of all, a team of professionals that provides a high level of service and excellent quality of dishes. Since 2007 we have been one of the first restaurants...

November 20, 2019 1970-01-01T03:00:00+03:00 - Work at a dairy plant in Klin. Dear colleague! If you are engaged in quality control in production and dream of a modern laboratory, of creating delicious and safe dairy products - we invite you to join our team, ...

November 18, 2019 1970-01-01T03:00:00+03:00 - We invite a specialist to join our team, together with whom the ambitious development tasks facing the company will be solved. We have an excellent reputation among counterparties, knowledge of the market from the inside and an extensive client base throughout Russia. We know what it takes...

November 6, 2019 1970-01-01T03:00:00+03:00 - Responsibilities: Ensuring the fulfillment of shift production tasks, compliance with the established production technology; Ensuring timely preparation of production, rational loading and operation of equipment; Coordinating the work of craftsmen, supervising...

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What is the vacancy "specialist in food quality" in the Moscow region?

In addition to the vacancy of a food quality specialist, the following are also required:. Residents of nearby cities can apply for employment -

• Chemodurovo
• Khorlovo
• White Rust
• Budenovets
• Abramtsevo

The most popular form of employment is Full-time, it can find 8 vacancies. Minimum wage for the specified specialization per month is 25,000 rubles. Work by specialization specialist in the quality of food products in Russia. If there is no suitable vacancy for a food quality specialist now, it may appear in a couple of days. In a place like Moscow, there is work!. A synonym for this specialization is a specialist in food quality. In the Moscow region, there is a great need for specialists of various professions. If you spend the median salary for the month for the specified specializations, then the number will be 43,000 rubles. In total, the number of vacancies in all regions of the region reaches 0 points. In this specialty, the most popular salary is 43,000 rubles. The page on the site was requested 0 times per month. “Food Quality Specialist” is a popular specialization not only in the Moscow region, but throughout Russia. The Moscow region is replete with vacancies for a “specialist in food quality”. The place of the page in the overall rating is 0. The region of the vacancy is the Moscow region. The maximum monthly salary (in numerical format), according to official data, this year amounted to 60,000 rubles. The most popular forms of employment are "Full-time", "full-time", "Part-time". The list of popular professions in the Moscow region includes:

• "Senior Quality Specialist";
• "Leading Quality Specialist";
• "Product Quality Control Specialist";
• "Quality Specialist";
• "Technologist-developer of food additives for meat processing";
• "Routing Manager / Logistician";
• "Certification Specialist"

Companies

• "Alphabet of taste";
• "OKEY - Federal retail chain";
• "Agrarian Group - Management Company";

form a huge number of places for specialists "specialist in food quality". When looking for a job for the position of "specialist in the quality of food products" in all regions, you can find 340 vacancies. 43100 is the average salary of a food quality specialist, which can be tracked by current user requests for a month. The total number of vacancies in this category is 2. This profession is included in the category section, which greatly facilitates the search in the directory. In total, there are currently 73 vacancies for this profession in the Moscow region.

The profession of an engineer can also be quite interesting and modern. For example, such a position as a quality engineer appeared on our labor market not so long ago, but many large companies, including world-famous ones, have already introduced it to their staff. So the road is open for young specialists, because this work is not only interesting, but also well paid.

What is the essence of the profession

Depending on whether the organization produces a specific product or provides a specific service, main task quality engineer will be constantly monitoring exactly the indicator of perfection, compliance with all standards and characteristics of the product or service. Moreover, today there is the concept of a “complex of quality criteria”, that is, a product or service must be of high quality:

• from the point of view of their potential buyer or consumer;
• also meet the quality criteria set by modern science and its achievements;
• and (if the enterprise is focused not only on domestic market marketing) quality criteria according to export requirements.

The list of direct duties of a specialist

If you are offered a position as a quality engineer, you need to be prepared to take on the following responsibilities:

• Timely and regularly analyze the information that should be obtained from the production of products (preferably from each individual stage).
• Follow a peculiar system of quality indicators approved by the enterprise, which should fully characterize the product or service that the company provides.
• Carefully study and analyze quality claims that can be made by both internal and external counterparties. In large and promising organizations, the quality control engineer is also obliged, based on the results obtained, to put forward options for solving the problem that have arisen for consideration by the direct management so that similar claims do not arise in the future.
• Carefully study all the causes and bases that lead to a deterioration in quality or that do not allow the quality of products or services to improve regularly.
• Take an active part in the development various instructions and existing methods that will not only improve quality, but also simplify the process of control over it.
• Maintain appropriate documentation that will confirm the fulfillment of the duties prescribed in such a document as the “Job Instruction”. The quality engineer may also keep some records and make reports to make it easier for direct management to evaluate the results of his work.

Without what knowledge can one not become a good specialist?

When selecting a potential candidate for a similar position from applicants, the head of the company, of course, will give preference to the candidate who will have the in-depth knowledge necessary for the high-quality performance of their tasks. official duties specialist. So, the job description of a quality engineer has a subparagraph that clearly states that the candidate for the position should know well:

• methodological recommendations, legislative norms that relate to the management of the quality of products or services;
• technological features of the production of a particular product in which the enterprise specializes;
• standards, according to which it is possible to determine the level of compliance with all product quality criteria and which help to classify a certain product as defective;
• the procedure for checking the quality of materials and raw materials from which products will be manufactured;
• rules and features of quality control of manufactured products at all stages of production;
• the procedure for compiling reports, the timing of the formation and submission to management for consideration;
• labor protection standards.

Personal qualities of the applicant for the position

The quality control engineer is promising profession, which in most cases is represented in well developed companies where they can offer high pay labor for its employees. But in order to work in such organizations, just having a wealth of knowledge is not enough, you also need to show your personal qualities that will set you apart from a number of other potential applicants. The personal qualities of the candidate that are of interest to the manager include:

• Accuracy and consistency, multiplied by attentiveness. Despite the fact that the name of the profession “quality engineer” sounds quite creative, a super-responsible, scrupulous person who knows how to check the same indicators several times should apply for such a position.
• Analytical thinking. It is this type of thinking that will allow the specialist to draw conclusions understandable to the manager based on the indicators obtained.
• Resilience and focus, backed up by perseverance.
• Organizer abilities. Such a specialist has his own subordinates, so one cannot do without organizational inclinations, because it is very important to be able to create a small close-knit team from individuals who will be happy to work for the result.

Where do experts work?

As already mentioned, all modern large companies already have such a specialist in their staff. Prudent executives of medium-sized firms are also introducing a similar vacancy, as they understand that today the only way to attract the attention of a potential buyer is with the help of High Quality of the proposed product, because most of the other "tricks" are actively used by competitors.

Today there are also government centers standardization, in which a young specialist can gain experience in a similar position, so that later (if desired) apply for a similar vacancy in a serious company.

Engineering education

Specialized higher education is the first thing you want to see in your resume potential employer. After all, a quality engineer will be able to perform duties well not only when he has experience in the same sector of the economy as the organization that opened such a vacancy, but also a baggage of relevant knowledge, the quality of which will be confirmed by a diploma. So, a specialist diploma in certification and standardization or quality management will be most valued. By the way, if you, for example, apply for the position of "Construction Quality Engineer" and have one of the above specializations and a diploma that confirms knowledge of construction features, you will certainly be given preference. Since each individual enterprise operating in a particular industry has its own specific features, without knowing which, a good employee a young specialist without experience will not.

Stereotypes associated with the profession

Managers and subordinates already have a peculiar image of such a specialist: a quality engineer must be not just attentive, but even a little picky in order to fulfill his duties at the highest level. I would like to note that such a quality will certainly not hurt a person occupying a similar position.

A little more about wages

Depending on the work experience and on the possibility of the company itself, which offers a similar position to the applicant, he can expect approximately the following salary:

• a young specialist can apply for a monthly fee of 20,000-25,000 rubles;
• if you already have experience in a similar position, you can apply for a salary that “starts” from 25,000-30,000 rubles. per month;
• if you are lucky enough to take a similar position in a prosperous organization in the capital or another large city, then you can receive about 55,000-90,000 rubles in a similar position. per month.

If we talk about such a vacancy in good companies abroad, then there you can get about $ 5,000 a month.

prospects

Most employers want to see in a similar position young specialist with work experience, which means that the road is open to the new generation, you just have to try a little, confirm all your advantages over other applicants and successfully take up such a position as a quality engineer. The duties prescribed in the relevant document should be performed diligently and efficiently, then, having gained experience, you can try your hand at the same position, only in another organization that offers better pay labor. Confident progress in career ladder very soon will lead a young promising specialist to the chair of the quality director.

Interestingly, most organizations employ women as quality engineers. But the ability to scrupulously treat one's duties and work in a team does not depend on gender. By the way, there can be about three subordinates in the subordination of a quality engineer. If it is a large organization, then the staff team can be 15 or even 20 people, depending on the needs of production.