The characteristic for an employee is the most important document that gives an idea of ​​​​the correspondence of the personal and professional qualities of a person to the position held. It also shows his labor potential, the desire for growth in the service and allows you to decide on a possible reward or punishment.

Typical characteristic per employee: structure

Any document has its own structure, which helps to present information as logically and completely as possible. The characteristic for the employee includes the following necessary information:

• information about education, positions held and their terms;
• description of qualification data and characteristics of labor activity;
• information about rewards, achievements and penalties in the workplace;
• psychological traits, the nature of communication with colleagues and other business qualities;
• the purpose and place for which the characteristic is drawn up.

Personal data

Personal information, which includes a characteristic for an employee, includes not only his personal data. This is also the date of birth, marital status, children, physiological characteristics (presence of contraindications, for example), social conditions the life of the employee and his family (for example, the presence of disabled close relatives, if this matters for the place where the characteristic is made). Depending on where the document is submitted, the characteristic may contain information about other areas of a person's life. This may be the presence and absence of a criminal record, bad habits and other things.

Employee Qualification

A characteristic for an employee is, first of all, a description of the business qualities and professionalism of a person. Therefore, qualification occupies one of the main places in the document. It should be described here:

• education, its levels, retraining, advanced training courses with dates;
• main stages labor activity(places and positions held);
• functions and tasks that he solves at this place of work;
• the degree of fulfillment of the requirements for the employee;
• self-education and ways of self-improvement of professional level.

Merits, achievements, punishments

All the rewards and penalties that have been imposed speak for themselves about the success of a person’s labor activity. Therefore, the description must indicate:

• certificates of various levels with nominations;
• extraordinary individual awards and related merit;
• qualitative or quantitative changes in the workplace, which are the merit of a person;
• implementation of own innovative ideas at work;
• disciplinary and other labor penalties.

Psychological picture

The psychological traits of an employee largely affect his labor potential. Often they are the reason for promotions. Here it is important to describe what traits contribute to or hinder successful work activity. These include:

• purposefulness;
• balance and pedantry;
• ability to work in a team and/or be a leader;
• communication skills;
• analytic skills;
• ability to plan and allocate time;
• value orientations;
• strength and mobility of nervous activity;
• self-confidence, the ability to stand your ground, to convince.

Sample characteristics for an employee

Petrova Maria Petrovna, born in 1989, has been an employee of the Misteriya cafe since 2012.

Mary has higher education with a degree in marketing: in 2013 she graduated from ... (name educational institution). Started in 2012 professional activity in a cafe as a waiter. From 2013 to 2015 she worked in this institution as a bartender. Maria's main responsibilities included servicing cafe customers in accordance with requirements, taking orders, advising on dishes on the menu and cafe promotions, settling accounts with customers, and maintaining cleanliness in the hall.

During her work in these positions, Petrova Maria has shown herself to be a hardworking, attentive, principled employee. She is able to learn quickly and apply knowledge in non-standard situations in practical activities. For successful and responsible work, Maria was promoted to administrator.

At this workplace, the employee performed the following functions: organization and control of the work of personnel, labor discipline of subordinates, organization of the work of the lounge, advising clients and solving conflict situations. In her position, Maria managed to demonstrate her leadership potential, good organizational skills, the ability to plan and meticulously monitor the quality of her colleagues' work. She owns the development of the system for more than effective organization working hours of the staff, taking into account the requirements of labor legislation.

In communication with subordinates, Maria Petrovna is strict, but fair. Knows how to properly motivate colleagues for effective work. Always friendly with clients. He knows how to establish contact with people, resolve disputes and maintain the image of the institution.

In 2016, Maria Petrova took 2nd place in the city competition "Effective Leader". Prior to that, she was repeatedly awarded prizes and certificates from the cafe management for her personal contribution and conscientious performance their duties.

Maria Petrovna is actively engaged in self-education, reads the necessary literature, attends trainings for professional growth. He believes that the result depends on the effort invested.

The characteristic is compiled according to the place of requirement.

Characteristics of an employee from the place of work, how to write, download examples.

In Soviet times, a reference from a place of work or study was very important document determining the professional fate of the employee. Today, career growth depends more on the ability to prove yourself in an interview and show your skills in business. But sometimes it is required to provide just such a formal document as the characteristics of an employee.

Production characteristic usually needed in the following situations:

General requirements for the preparation of the document

Requirements for the preparation of production characteristics are not fixed in legislative acts, but in keeping with common traditions business turnover. It is drawn up on a sheet of A-4 format in hard copy. It is advisable to draw up a document on the letterhead of the organization, and if there are no forms, then the details of the company must be indicated. After the details, the date of compilation is indicated (it can also be moved to the end). Then the name is put - "Characteristic", followed by the text. The document is certified by the signature of the responsible person and the seal of the organization. It is most often compiled by the immediate supervisor of the employee or the personnel department, and signed by the director of the organization or the director of personnel.

The content of the employee's production characteristics

When compiling this paper, you must adhere to the official business style: third-person narration(worked, showed himself, etc.), lack of an emotional component (even if negative qualities are indicated). All information provided must be true.

The first paragraph contains personal information about the employee: Name (in full), date of birth, marital status and information about the education received, indicating the specialization. Then it is necessary to reflect the main stages of a person's career path in the company. Here it is important to indicate the date of employment, successively held positions, main professional duties. If an employee has improved his qualifications or received additional education, this should be noted. It would be appropriate to talk about the projects in which he was involved and the most difficult tasks performed.

It is also important to highlight the qualities that the employee showed in the service. It can be like business character traits (initiative, stress-resistant, executive), as well as personal (sociable, friendly, quick-tempered, stubborn).

Sample characteristics from the place of work:

Download forms and examples of characteristics:

1. ITU performance data sheet .doc
2. Production characteristics from the place of work the head of the section.rtf
3. Production characteristics from the place of work of the chief engineer.rtf
4. Production characteristics from the place of work of the teacher.rtf

1. Characteristics from the place of work sample

CHARACTERISTIC

Chaban Galina Sergeevna has been holding the position of a VDS master at the Zhilishchnik-1 utility company since November 01, 2016.

During her work, she showed herself as a competent specialist, skillfully applying her experience and striving for further self-improvement. She carried out her duties with great responsibility, performed conscientiously. Effectively resolved all issues related to the activities of the enterprise. He approaches solving non-standard problems competently and always achieves an effective solution.

Follows management instructions clearly and in a timely manner. Hardworking, proactive, principled in her work.

Galina Sergeevna is able to organize and direct the activities of her subordinates. Treats subordinates with respect, demanding, fair. Knows how to clearly set goals and interest employees. He is respected in the team and among his subordinates. Not conflict, always assists other employees in solving official issues.

During the period of work, Chaban G. S. was noted by the leadership in better side.

2. Description from the place of work of the executive director

CHARACTERISTIC

on Stoyanov Dmitry Nikolaevich, 1976 R.

Executive Director of CJSC Detsky medical Center"Seagull" from May 2007 to ***

Deputy Chairman of the Board of CJSC DMC "Chaika" from ***** to *****

Chairman of the Board of CJSC DMC "Chaika" since October 2008.

During the leadership of CJSC "Children's Medical Center "Chaika", Stoyanov Dmitry Nikolaevich proved himself to be an experienced leader, who knows the methods of enterprise management at a high level and effectively applies them in practice. Rationally uses all the resources of the enterprise, directing its activities to the maximum efficient work and making a profit. He strategically approaches the solution of the current affairs of the enterprise, directing the work towards promising further development and improvement. Always anticipates the possibility of crisis situations and develops actions to prevent and eliminate them. Competently and accurately conducts a policy of financial and economic activity enterprises.

During the period of the Center's work under the leadership of D. N. Stoyanov, there has been a significant increase in financial indicators. Conditions were created for the further development of the enterprise.

DMC "Chaika" was awarded diplomas of the Association of Crimean resorts as the best ***** health resort in 2016 and 2017.

In the team (the staff of the enterprise is 120-430 people), he enjoys authority and respect. Demanding to himself and subordinates, effectively organizes the work of the team as a whole, for the benefit of the enterprise. Gives due attention to the problems of employees. He was not brought to administrative responsibility.

3. Characteristics for an employee from the place of work - a tourism manager

CHARACTERISTIC

to Greshnova Natalia Vyacheslavovna 19 **** R.

Greshnova Natalya Vyacheslavovna held the position of tourism manager of CJSC Children's Medical Center Chaika from May 2015 to December 2017. During her work, she showed herself as a competent specialist, skillfully applying her experience and striving for further self-improvement. She carried out her duties with great responsibility, performed conscientiously. Effectively resolved all issues related to the activities of the enterprise in the direction of tourism. He approaches non-standard problems creatively and always achieves an effective solution.

Greshnova N.V. fulfills the instructions of the management clearly and in a timely manner. Hardworking, proactive, principled in her work.

Natalya Vyacheslavovna is a competent leader (5 people subordinate) who is able to organize and direct the activities of subordinates. He is respected in the team and among his subordinates. Not conflict, always assists other employees in solving official issues.

During the period of work, Greshnova N.V. managed to significantly increase the level of efficiency of the service subordinate to her and the entrusted direction of activity. She was repeatedly thanked by the management and awarded cash prizes. Not subject to administrative responsibility.

Chairman of the Board of CJSC DMC "Chaika" _______ D. N. Stoyanov

4. positive characteristic from job to director

CHARACTERISTIC

on Neradko Yuri Dmitrievich

working as director of KP "Zhilischnik-3"

Neradko Yuriy Dmitrievich has been working as a director since May 2011 to the present. During his work, he proved himself as a qualified specialist, able to solve production issues of any complexity. Their official duties performs accurately, on time and at a high level.

Yuri Dmitrievich is a competent leader, 60 people work in his direct subordination. Treats subordinates with respect, demanding, fair. Knows how to clearly set goals and interest employees.

In the team, Yuri Dmitrievich is respected by other employees. He is not conflicted, responsive, always assists in any issues within his competence.

Director of KP "Zhilischnik-3" _______ Yu. D. Neradko

Human Resources Department ________ T. Sivaeva

5. Ready-made characteristic from the place of work to the head of the personnel department

CHARACTERISTIC

on Todorova Uliana Milcheva 1985 R.

Todorova Uliana Milcheva held the position of Head of the Human Resources Department of CJSC Children's Medical Center Chaika from May 2016 to December 2017. During the period of work, she proved herself to be a competent specialist. She performed her duties conscientiously. Constantly improves his knowledge in the field of legislation. Effectively copes with tasks of any level of complexity. To the decision problematic issues approaches creatively, finding a way out of non-standard situations.

He is respected in the team. In every possible way maintains a favorable atmosphere within the team. Able to convince, clearly and clearly stating his arguments. During her work, she created an effective personnel service with high-level work. Awarded with diploma and cash prizes.

Characteristics from the place of work - samples - 4.0 out of 5 based on 7 votes

After working in the organization for 6 months, the employee has the right to receive an official document from the administration, which defines him as an employee. Such a document is called a specification. It is required to study the qualities of a person by employers, they evaluate a potential employee and whether or not they subsequently accept him into the company.

Important: the information that is given in the characteristics of the hired worker is checked. The inconsistency is excluded.

It is important to find out what it is used for. This depends on the content. The characteristic is submitted to the traffic police in order to return the driver's license. Often needed to get a bank loan. Under such circumstances, the document will deal not only with the personal qualities of an employee of the enterprise.

When a person requires a characterization in order to change the place of the current job, then in addition to the qualities of character (sociability, responsibility, painstaking work in every case), the achievements of the employee in the enterprise are listed (stages of formation professional career, attitude to work).

The characteristic is:

• internal. Created to promote or demote a subordinate in a position within the same enterprise. When transferring an employee to another department, financial reward.
• External. This type of document is made by a third-party company in order to invite an employee to a position.

The document is issued to the employee upon his dismissal or at the request of government agencies.

Design and content requirements

Before filling out, discuss this with the employee and ask him for written consent that information about him will be transferred to other persons.

Legislation does not regulate forms and forms. The text of the document is written in the form established in the local acts of the enterprise. But more often it is drawn up on the letterhead of the organization. When it is requested by representatives of government agencies, it contains a link to them.

It is not allowed for the document to reveal the topic of the employee's nationality, his living conditions, religious views and other things that are not related to professional qualities.

• personal qualities and psychological portrait;
• employee qualification;
• data on rewards for achievements, awards.

Compiled by an employee of the personnel department in writing, contains the date, details of the enterprise, indication official who issued and compiled. Written by the head of the department or the HR manager. In addition to the signature of the authorized person, the seal of the organization is affixed.

The document is registered in the journal according to the rules of business turnover.

The employee's education is not indicated in the document. When an employee is a suitable candidate for a new job, it is allowed to recommend to employers from another company those positions where he will fully reveal himself.

An approximate template for designing a characteristic from a previous place of work:

Features of writing characteristics upon dismissal

It is important to know how to correctly write a characterization for an employee when he is dismissed. When a person is employed new job, he will need one from a previous employer.

Pay attention to the business qualities of the employee, the position held, the level of professional development. When a person is hardworking, talk about his ability to make contact with people, improve the workflow, and so on.

By law, a person who worked at an enterprise and was fired has the right to request a reference for himself over the next three years. But more often, employees do not require such documents (the reasons for this are different).

Characteristic for court

It is possible to request the court from the enterprise necessary information about personality. When a person is brought to administrative or criminal liability, it will significantly affect the outcome of the case. Consult with a professional lawyer.

Every organization should have forms for compiling business documents. When requested from the court, the full name of the enterprise, contact numbers and postal address are indicated. Under the address part, the word “characteristics” must be written in large letters and after that the data of the employee for whom the document is being created is indicated.

After that, information is compiled about citizenship, how long he worked in the company, position. An important nuance is an indication of all achievements on career ladder, personal remuneration for work (cash bonuses or certificates). The attitude towards the fulfillment of the assigned duties is indicated.

The main part is an assessment of labor qualities as an employee, relationships with colleagues and time spent social labor. The presence of a direct indication of what is issued at the request of the court is mandatory.

The compiled characteristic is signed by the head of the enterprise or the director of the company. The document is certified by the HR manager.

An example of a characteristic for a court:

When conducting a trial where an employee is involved, the body requests a reference from the last workplace. When a person has recently received a new workplace, you will need to submit to the court a written description from each enterprise where he worked. Compiled independently of each other.

Characteristic for the police

When a document is created for the police, attention is paid to the character of a person, this plays an important role. It is drawn up on the letterhead of the organization, which indicates the phone numbers, address of the company.

In the middle of the sheet is the word "characteristic". From the new page, all personal information about the employee who got into the police or interacts with it is indicated. The date of entry into the current headquarters of employees is indicated. Position held is taken into account.

Most often, such papers are drawn up for those employees whose driver's license was confiscated or an administrative offense of another kind was committed on their part. In the document, you need to “stand up for” the employee and indicate his merits and performance of important tasks that are related to the police case (when a person’s license was taken away, mention his professional driving skills, which went to the benefit of the company).

The focus is on performance and reliability. Signed by management and certified by the official seal of the company.

Drawing up a negative

When a leader is dissatisfied with the work of a subordinate, he makes an “unflattering” description of his activities. But at this moment there is back side- Poor job evaluation will affect the subsequent reputation of the enterprise. The organization will be thought badly, as it takes unscrupulous workers for cooperation. It is necessary to receive financial compensation. Or law enforcement agencies asked for such a compilation.

It is made according to a standard pattern. The main part is necessary to reveal all the negative qualities. List any shortcomings of a personal and professional nature. When, after the expiration of the term, the subordinate did not violate disciplinary norms, the penalty is canceled automatically.

An interesting video about the features of compiling a characteristic in Germany:

Characteristics for an employee is an officially issued document that assesses the professional and personal qualities of an employee, describes labor path and social activities of the employee. The characteristic can be drawn up at the request of the employee himself or at the request external sources. So, how to write a characterization for an employee?

Types of production characteristics

Despite the fact that the characteristic for an employee is a document drawn up on a form, having its own serial number and in without fail certified by the seal, there are no strict requirements for its preparation in the regulatory and legislative acts.

The only thing you can be guided by when writing a characteristic is GOST R 6.30-2003, where are registered general rules preparation and completion of working documentation.

3. Information about the work activity and career of the employee:

• the date of commencement of work at the enterprise, the terms of work in other organizations may also be indicated;
• brief information about the career - when, where and to what positions he was transferred;
• receiving additional education, advanced training, self-performed work, key projects;
• characteristics of the results of labor activity - the most significant results.

What is the primary documentation in accounting, how to properly maintain and store it, you can read

4. Are there any penalties or rewards?- in the paragraph, all the achievements of the employee should be written (receipt of diplomas, achievement of titles, the employee’s own developments, and so on).

5. Evaluation of personal and professional qualities employee.

This paragraph lists psychological and communication skills, the level of his knowledge, professionalism in a particular area.

7. The characteristic is certified by signatures management staff (the signature of one director or head of a division, department is enough) and the head of the personnel service.

8. Document issue date is placed at the bottom left, signatures are certified with a seal.

When writing characteristics, I usually use the comments of Elena Borisova (Personal Mix 2001). They are written for personnel certification, in particular, Moscow Business School coaches use these comments in the course of the MBA Start program, but when writing a description they are very convenient:

About the amount of work.

Positive feedback. The employee performs a large amount of work, always meets deadlines, and at the same time manages to attend all meetings, prepare timely required reports and get acquainted with the reports received by him. The volume of work performed by him testifies to the high professionalism and dedication of the company.

negative feedback. The employee is actively involved in various projects devotes a lot of time and effort to them. Unfortunately, efforts do not always lead to real measurable results that the leader expects from him. A number of important tasks (examples) were not given sufficient attention. It appears that tasks are hampered by a lack of organization and an inability to set goals and prioritize. Apparently, in order to increase the efficiency of activities, the employee is recommended to try to understand and understand how the work process is organized in the company.

The ability to analyze and make decisions.

Positive feedback. The employee is distinguished by the ability to analyze facts, collect the necessary information and, based on this, make informed decisions. The employee demonstrates ability by considering different variants, accept correct solution. He learns quickly and knows how to look "at the root" of the issue, to separate the important from the secondary. Even if the leader does not always agree with his decisions, he always treats them with respect. Colleagues rely on the employee's ability to analyze the situation and make decisions and often turn to him for advice.

negative feedback. Some of the staff member's decisions and recommendations are not sufficiently supported by analysis and facts. The manager repeatedly returned his proposals for revision, as they were not justified, although the employee had the opportunity to collect the necessary information. In the future, the employee is recommended to get better acquainted with the work of the company and, before expressing his point of view, work out all the options and submit documents and proposals in a format acceptable to management and colleagues.

The ability to plan and organize.

Positive feedback. The employee knows how to plan his work and set goals. Correctly prioritizes. Rarely leaves things to the last minute. Attentive not only to the task as a whole, but also to the details of the work. As soon as a decision is made in the organization (even if the decision is made in another department), the employee evaluates the possible consequences, clarifies the details and modifies his work plans in accordance with the new requirements. Often his questions and comments are useful not only for him, but for the whole organization.

negative feedback. The employee still has a lot of work to do on planning and organizing skills. Since he rarely plans his work for the future, he often fails to complete the work in a timely manner or does not perform the work with the proper quality. Forgets to warn colleagues in a timely manner about what information he expects from them. As a result, due to his poor planning, colleagues and subordinates are forced to stay late at the end of the working day. An employee, due to the inability to plan and concentrate on the most important tasks, cannot perform several projects at the same time.

The ability to control emotions.

Positive feedback. An employee works well not only in a normal situation, but also in a stressful situation, always maintains optimism, endurance and a positive attitude towards work and colleagues. No one has ever seen him "lost his temper". When things go wrong, he maintains his composure and calms those around him with his behavior. His maturity and ability to control emotions is one of the reasons that colleagues tend to work with him on projects.

negative feedback. When something worries an employee, instead of discussing the situation with colleagues and management, he withdraws into himself and fences himself off from others. At the same time, his manner of communication at work changes. This creates a nervous atmosphere in the team. If his problems are of a work nature, it is likely that the manager should discuss with him the importance open information and develop constructive methods for discussing contentious issues.

CHARACTERISTIC

She has been working as a chief accountant since 2001.

Education ____________-graduated ___________________

Since 2005, he started working as a chief accountant in __________________.

Qualified in 2007 professional accountant - financial manager, financial consultant (expert).

In the same year, he was transferred to the position of deputy director - financial manager of __________________ with the functions of the chief accountant of the enterprise.

Participates in all _________________ professional development activities.

During his work in _______________, the enterprise was repeatedly audited by tax and other authorities. According to the results of inspections, no sanctions were imposed on the enterprise for violation accounting and reporting.

As a result of her work, she was repeatedly awarded. And in 2008, by decision of the meeting of founders, she was included in the list of founders _____________

In connection with the transition to New plan accounts and introduction tax accounting At the enterprise, he developed an accounting program that combined accounting, tax and management accounting at the enterprise.

He proved to be an excellent organizer and professional specialist.

CHARACTERISTICS
For an employee of the enterprise LLC "___________"
Romanov Nikolai Alexandrovich

Romanov Nikolai Alexandrovich, born in 1970, has a higher education in the specialty “communication equipment aircraft”, which is confirmed by a state diploma issued by the Moscow State Technical University. Bauman. After graduating from the university, he served a year in the army with the rank of lieutenant of the communications troops.
A widower (since 2005), raising a twelve-year-old son. Prior to joining _______ LLC, he changed three jobs - Research Institute of Precision Instruments (1990-1996), OJSC Rostelecom (1996-2001), Central Design Bureau of Heavy Machine Building (2001-2005). During his work in these organizations, he mastered additional specialties - "junior researcher", "specialist in the calculation of radio relay routes", "expert in the calculation of electromagnetic compatibility". Characteristics from previous jobs are positive. Resigned from last job own will in connection with moving to a new place of residence.
On October 1, 2005, he started working at ____________ LLC after a five-month break in his seniority. Passed retraining as a sales consultant for communication equipment to corporative clients. Successfully passed the qualification exam "BP2000: Simens BMI". In 2007 he was retrained as an auditor of the quality management system. Certified by Det Norske Veritas as an ISO 9000 auditor.
Extrovert, sociable in a team, open to communication, polite, principled. An excellent organizer is the captain of the regional orienteering team. Professional training meets the requirements. According to the results of certification, he was appointed to the position of head of the quality department. We learn quickly. Although he is open in communication, he always fiercely defends his opinion, even if it turns out to be erroneous, he admits it with with great difficulty. Motivated to solve complex problems and recognize merit. Able to make independent decisions and be responsible for them. bad habits does not have.
He loves his son, spends his holidays with him and all his free time. Seemed to be a promising specialist, included in personnel reserve with a possible further appointment to the position of Deputy Director for Development.
The characteristic was issued for submission to the Basmanny Court of Moscow.

General Director ____________ G.L. Nedviga

Deputy CEO HR ____________ I.R. Chupilko

CHARACTERISTIC

On the super-chief manager for the sale of products to the population of LLC "Slavic Toilets" Bestolkovkin Balbes Nedoumych.

Bestolkovkin Balbes Nedoumych has been working in the company "Slavic Toilets" since April 1, 1900. He is married and has twenty-eight children. His responsibilities include selling products to the public, as well as servicing the plumbing of the company and partners. He has a higher education in the specialty "Plumbing". During his work, he proved himself to be a competent specialist, able to solve the tasks assigned to him, to show a responsible and creative approach to solving various problems, to choose the most optimal and quality solution. Good relations with the staff of the company, disciplinary actions does not have labor discipline did not violate. For the heroism shown, he was encouraged by a cash prize and gratitude.

Director of LLC "Slavyanskiye Toilets"
Poluzloi P.B.