1C:ITS Industry is a service that is part of the comprehensive support of 1C:ITS, which 1C together with its partners provides to users of 1C:Enterprise programs. It is intended to accompany users of certain industry and specialized solutions using various means of communication (hereinafter referred to as Industry Software). Users and partners can find the list of solutions with the Category of support for the service, respectively, in the User's Personal Account Partner's Account.

Users support.

After activating the 1C:ITS Industry service, in addition to the services provided under the main 1C:ITS contract, the following services will be available to users:

• a line of consultations for a developer of an industry or specialized solution (hereinafter referred to as the software developer) using: 1C-Connect system, e-mail, telephone and Skype electronic communication system. The coordinates of the consultation line for developers of Solutions supported by the 1C: ITS Industry service, users and partners can find, respectively, in the User's Personal Account (for registered products) and in the Partner's Account;
• setting up electronic communication tools with the software developer and training in their use;
• setting up data exchange with the GIS housing and communal services (State information system of housing and communal services) in the solutions of the company "1C" for housing and communal services;
• access to the service "Industry solutions 1C via the Internet".

Advantages

• Operational user support provided by the developers of Industry-specific software;
• applying to the personal account of the developer of the Industry Software by any of the listed methods, which is the most familiar and convenient for the user;
• enhanced control of the 1C company over the quality of support of industry-specific software;
• the ability to directly influence the development of the functionality of the Industry Software, evaluating the quality of the solution, the quality of its support in the user's personal account, as well as expressing their wishes for development.

Terms of receipt

1C:ITS Industry service can be activated by registered users of Industry software. The service is not an independent type of 1C: ITS support agreement and is considered active only if the user has current contract 1C:ITS" (except for the Basic versions of Industry software). Instructions for activating the service by the user are available in the "Additional Information" section.

To support the 1C: ITS Industry service of different-name Industry software, a separate activation of the service is required for each Industry software. Legal entities and organizations that consist of several legal entities(with branched branch structure, for retail chains, holdings, etc.), which have acquired several Industry PPs of the same name, in order to receive after-sales service of these Industry PPs, it is enough to design one 1C: ITS Industry service.

When activating the 1C: ITS service, the industry user specifies the period in which the service will operate. The start of the service can be specified from any date of any month, but not earlier than the 1st day of the current month.

Price

Service 1C: ITS Industry can be purchased through the partners of the company "1C" and in the online store 1C-Online, please note that the cost of the service depends on the chosen method of purchase.

The cost of support for the 1C: ITS Industry service depends on the complexity of the development and maintenance of the Industry software ( price category service), one Category is defined for each Industry PP. Users and partners can find the list of solutions with the Category of support for the service, respectively, in the User's Personal Account (for registered products) and in the Partner's Account.

The cost of the service (including electronic delivery) when purchased through partners of the 1C company:

The cost of the service when purchased through the 1C-Online website:

Support

For service-related questions, please contact [email protected].

Categories of support and coordinates of consultation lines for developers of software products supported by the 1C: ITS Industry service (with the corresponding Information letters), users and partners can find, respectively, in

Price for ITS "PROF"

Promotions, bonuses, special offers!

This will come in handy!

Monthly subscription edition

ITS.PROF is:

• Software updates
• Practical and methodical recommendations
• Reference books on main taxes and fees
• Materials of leading economic publications
• Explanation of changes in legislation
• legal information

All materials are updated and expanded on a monthly basis in accordance with changes in the regulatory framework for accounting and tax accounting, as well as as new versions of programs are released.

Time tested quality

Directory of business operations. Accounting in "1C:Enterprise"

About 250 most typical situations for economic practice are considered. For each situation, tables of postings (more than 2000) and tax registers are provided, which describe in detail:

• the procedure for calculating the amount and date of posting;
• tax implications considering recent changes in the Tax Code of the Russian Federation;
• a list of documents that the accountant must draw up or must receive from the counterparty;
• ways to enter data into the programs "1C: Accounting 8," 1C: Enterprise 8. Management manufacturing plant 8", "1C:Enterprise 8"

The situations in the Handbook are grouped by thematic feature - by the main sections of accounting. This way of placing materials allows the accountant to find exactly the situation that he needs at the moment in just a few seconds.

Reference book "Settlements with personnel for wages in 1C programs"

The handbook is a systematic and detailed publication intended for personnel officers and payroll accountants. It contains answers to various personnel questions. The material is presented in a visual step by step form and offers ready-to-use personnel services procedures.

Particular emphasis in the Handbook is placed on practical design various kinds payments provided for Labor Code, as well as payments that the employer has the right to independently establish at the enterprise.

For each payment (surcharge, compensation, etc.) it is described:

• step by step methodology establishments in the enterprise different types payments;
• sample documents;
• taxation of each payment;
• an example of the calculation of each payment;
• the procedure for processing settlements in the programs "1C: Salary and personnel management 8"

ITS disk set- a subscription edition intended for registered users of 1C:Enterprise programs. We deliver ITS disks to users' workplaces on a monthly basis, familiarize them with their contents, and update programs.

WHAT IS ITS?

Information technology support (ITS) means an integrated approach to servicing users of 1C software products.

WHY IS ITS NEEDED?

First of all, it is the ability to download the latest updates from the official website of 1C, including new reporting forms, as well as all configuration changes, in accordance with tax and accounting standards.

Within the framework of the ITS agreement, it is possible to receive advice on your questions regarding work in the program, including through remote access. Our experts can consider questions directly in your database.

In addition to receiving updates and consultations, users of the ITS agreement have the opportunity to use them to make working with 1C programs easier, more comfortable and save time on everyday tasks.

Also, if you have a need to leave a wish for development software product or order a revision for your individual needs - contact us.

WHO SHOULD APPLY FOR ITS?

The ITS agreement is mandatory for users of 1C PROF versions.

Users of the basic versions of the programs do not need to have ITS support, but if desired, it can be arranged.

After purchasing a software product, the client is entitled to preferential service for 3 months.

Upon completion of the preferential ITS, it is necessary to conclude contracts for further support of the purchased software product. The cost of the contract depends on the selected support option.

OPTIONS FOR REGISTRATION OF THE ITS AGREEMENT

ITS PROF- the main support option that includes the maximum amount of information and services

ITS TECHNO- the minimum support option, including the scope of services and the possibility of legal updates

In addition, if you are interested in one of the services below, we can connect it to you on a paid basis, at your request:

• 1C-Reporting - reporting via the Internet directly from 1C;
• 1C: Counterparty - automatic filling in the details of counterparties based on the Federal Tax Service;
• 1C: Cloud archive - safe storage and placement of a copy of your data;
• 1C: Link - an easy way to organize secure remote access via the Internet to 1C programs installed on the user's computer;
• 1C-Connect - online consultations on 1C.

ITS: Industry

1C:ITS Industry 1 category 1C: Accounting in the management companies of housing and communal services, HOA and ZhSK and 1C: Enterprise management of housing and communal services. Gives the right to receive updates, as well as the opportunity to receive advice from the developer of the solution.

1C:ITS Industry Basic is an additional service for the software product: 1C: Accounting in the management companies of housing and communal services, HOA and housing cooperatives. Basic version. Gives the right to receive advice from the developer of the solution, as well as the ability to upload data to the GIS housing and communal services.

Company "Soft-Everest" For more than 10 years, he has been the official partner of 1C for the implementation and maintenance of 1C in Moscow and the region. Monthly customer support under ITS agreements is our specialty. Maintenance of ITS with us it is not only the installation of 1C updates and the delivery of disks, it is the provision of a whole range of services related to working in 1C programs to the client. We offer our customers high-quality support for programs that are created on the 1C: Enterprise 8.2,8.3 platform. Remotely, we serve customers throughout Russia.

Our advantages

• Support quality assurance.
• Installation of update 1C by highly qualified specialists.
• Prices are not too high in relation to those recommended by 1C.
• We update up to 3 infobases without increasing the subscription price.
• Individual approach to each client.
• Employees of "Soft-Everest" give valuable advice on working with various subsystems of the program.
• The quality of our work is confirmed by positive feedback from grateful customers.
• We do everything to ensure that our work is useful to our customers!

our clients

Why you need IT support

Maintenance of ITS- This is an integrated approach to solving problems that arise for users of 1C programs. By subscribing to ITS PROF in "Soft-Everest" you get everything you need to work in 1C:

1. Timely updating of programs 1C.
2. Consulting support by phone and mail.
3. Access to various services such as:

• Access to the site its.1c.ru, which contains more than 1,000,000 documents useful for accountants and managers. This site contains everything that a 1C user may need in one place. Training videos, the Garant base, consultations on working in programs with pictures, and much more.

• Service to send tax returns and other documents to the tax, PFR, FSS, Rosstat, Rosalkogol directly from the 1C program.

• Service for exchange with contractors electronic documents. Documents may or may not be legally binding. For example: the exchange of waybills of invoices, you press the send button in your program and the documents appear with your counterparty in the program.

• A convenient service for adding new counterparties to the program. Enter the TIN of the counterparty and all o information on the company is filled in automatically (name, addresses, phone numbers, general, etc.)

• Service for remote work with your 1C program (via browser). That is, if your computer on which the 1C program is located is turned on, you can enter your program from anywhere in the world via the Internet and work in it. She will look the same as usual.

• Service for automatic creation archive copy of your 1C database, it is possible to set up scheduled archiving. The archive is stored in the cloud of 1C.

• A special program such as thiamviewer or ammiadmin for remote connection to your specialist computer. From this program, you can apply for consulting support both to Soft-Everest specialists and specialists in support of all services.

• Service for working with your 1C database through an Internet browser. Unlike the 1C: Link service, your database is located in the 1C cloud (secure data center), and not on your computer.

• You can send questions to difficult questions accounting for the leading auditors of the company 1C.

• Free participation in weekly training lectures conducted by 1C. Lectures are conducted by leading specialists of the 1C company and tax consultants.

• The service provides automatic reconciliation of invoices with suppliers and buyers. Reconciliation takes place directly in the 1C program.

Types of support 1C

"Soft-Everest" offers you 2 support options:

• ITS PROF– an extended subscription that includes a full range of services and services.
• ITS TECHNO- limited subscription, includes only user access to updates.

Prices for ITS during a break in service.

If the client has a break in service (for a month or more), then the prices for the extension of the ITS increase. Below are the renewal prices:

1. ITS PROF for 12 months. - 40572 rubles.
2. ITS PROF for 6 months - 21204 rubles.
3. ITS PROF for 3 months - 10986 rubles.
4. ITS TECHNO for 12 months - 17136 rubles.
5. ITS TECHNO for 6 months - 8952 rubles.

Software configurations will be effective for business only if they are regularly maintained and updated. The Laerta company, together with the developer of the 1C platform, is ready to provide the full range of services necessary for this.

We provide comprehensive support within the framework of a special Information Technology Support (ITS).

This offer has a number of features that you should familiarize yourself with in more detail:

• Subscription to it is required. 1C users receive maintenance of the software product only with the current ITS.
• Our company offers 2 main options for information technology support: TECHNO and PROF. You can choose the most suitable service package for you.
• If, in addition to the 1C programs used, you order a professional ITS maintenance service, then this will provide an ideal balance of costs and opportunities.

The conclusion of an agreement for Information Technology Support (1C: ITS) will allow your company to receive timely and high-quality updates standard programs"1C", contact hotline support "LAERTA" and "1C", receive useful articles and materials, connect additional services, which greatly facilitate the work of your specialists in the program.

By concluding an ITS agreement with us, you receive the following scope of services every month during the entire subscription:

Benefits of concluding an ITS agreement with Laerta

• The possibility of prompt updating of 1C configuration data is open.

• Free access to a number of useful 1C services is provided, which greatly simplifies the work with the program. Services that allow you to: automatically fill in the details of counterparties, send reports to organizational structures, exchange documents electronically, receive advice from auditors and lawyers, attend lectures by accounting experts, and much more. Learn more about IT services

• ITS users are provided with free access to up-to-date information and teaching materials(see below)

• 2 lines of consultations are available: from the specialists of the company "Laerta" and the own experts of the developer.

• For users of ITS PROF - additional gifts from the company "1C" every month.

• Clients’ tasks are solved quickly and efficiently, since Laerta’s specialists have extensive knowledge and many years of experience in various areas of 1C accounting: accounting, tax, personnel, payroll, trade and warehouse, production, management, financial, consolidated, IFRS
• The quality and accuracy of work is confirmed by the certification of our company according to the international quality standard ISO 9001:2008.

Procedure for ordering information technology support