Tracking parcels from China and other countries

Don't know where your package is? We offer you a list of the best tracking tools for packages from any stores, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number postal item so that the recipient can self track where is the package. Let's see how this can be done using the tracking example. postal items by ID from China.

How to find out where the package is online:

Enter the track code, click "track" and find where your package is.

Where is my parcel? Manual package tracking option

If you want to check tracking numbers with maximum convenience, and find out where your parcel is now, then universal online trackers will help you to search for mail items:

Advanced package tracking option

In principle, it makes little sense to update the status of parcels more than once a day. But if you want to track the package as accurately as possible, then you can do the following:
1. If sent by Airmail (China post Registered Airmail) then first track the package before import:
China Post (China Post) -
Hongkong Post (Hong Kong Post) -
Singapore Post (Singapore Post) -
and after import, continue to track (up to receipt) here:
Post office -
2.If sent via EMS ( EMS China Post Express Mail Service), we also divide the procedure into two stages.
Track before import (check if sent from China or not):

after import:

In addition, if the parcel is delivered by EMS services, you can always call their operators and clarify the current data on the parcel by calling 8-800-200-50-55 (around the clock, a call from anywhere in Russia is free)

Shipping time statistics

Information on the timing of the passage of parcels can be viewed on the statistics server

Bonus! Programs for tracking parcels

Do you want to know where your package is without going to the sites? You can install a package tracking program on your computer that will automatically check the status of an unlimited number of track codes!

This option (it seems a little inefficient to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I will not describe this option in detail, I will just give links and screenshots:

Besides:

Tracking postal items via mobile devices:

Track the parcel using mobile devices.
The official application of the Russian Post is available for devices and.

Frequently asked Questions

What does the NULL status mean (response from the user with the nickname CTRL-F)
As China Post explains to its customers, the introduction of new statuses in tracking international shipments is intended to remove the accusation from China Post of unreasonably increasing the time for sending parcels to Russia, etc. NULL status - the absence of a parcel in China (it has already passed customs and is interpreted as an airplane flight departure). The next entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And last record— code of the country of destination. This info was sent to me by my regular supplier from China.
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And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code using the known track number of your parcel.

Enter your track number in the search field and click the button FIND A PARCEL.

DOWNLOAD ALIEXPRESS MOBILE APP

Aliexpress parcel tracking available for any country as using Chinese tracking website 17track.net.

If, for some reason, this service will not be able to track your parcel, then use other parcel tracking services.

Where else can I track a parcel from Aliexpress?

Although the parcel from Aliexpress is perfectly tracked through the service presented above, there are still times when you want to know MORE about the location of your parcel.

For this purpose, you can use any of the following tracking services ...

Tracking the parcel through the Aliexpress website

On the Aliexpress website in the section MY ORDERS has recently appeared parcel tracking service, you can use it.

The only negative is the lack of the Russian language, but it seems that this is not a problem, and everything is clear.

All parcel tracking services

MEGA BONUS - excellent cashback, which also has a package tracking service - I recommend!

WHERE IS THE PARCEL - a universal service for tracking parcels from China.

Great site" Where is the parcel a" to track mail. Very convenient and easy to use.

As you can see, on the main page there is a huge field for entering the track number of the parcel.

For tracking, the service offers 180 postal services. Among them are mail: Russia, Belarus, Kazakhstan, Ukraine, as well as China, Sweden, Germany and many other foreign countries.

Also, "GdePosylka.Ru" provides notifications by E-mail about the delivery status of your order. You can register on their website and then it will be possible to store your trackers in personal account. This is very convenient, especially if you have a lot of orders.

Plus, messages on "EMAIL" will also come about changing the location of the parcel.

TRACKBOT - an excellent service for tracking parcels from aliexpress and other stores.

UPS - excellent international service for tracking cargo and parcels, there is a Russian language.

UPS- international mail tracking service. A very interesting site where you can not only track, but also send parcels yourself, both small and large.

Now everything is in order, we go to the site and see a map on which we need to indicate the part of the world in which you live.

Here is such a site, in my opinion, so it is made qualitatively. Everything is clear, it is possible to track postal items, as well as send them. But for this you need to register in this service. For sending, there are online tools that will allow you to easily and conveniently send a parcel in one click.

There is also an online calculator for calculating the cost of shipments and, of course, full information about the location of the parcel. If you are a seller and send goods by mail, then this service is definitely for you!

MY PACKAGES - an excellent tracking service, even explains what happened to the package.

Service for tracking "MY PACKAGES" are partners.

The site has two versions: Russian and English. Here you can track your item by the tracking number of the package.

And one more nice bonus: verification of the seller on Aliexpress. Just insert a link to the product or store you want to check and you will be shown the reliability of this or that seller as a percentage. A very useful thing!

They also have an extension for Google Chrome and Mozilla FireFox, with the help of which, orders from Aliexpress are stored in the service for further tracking of the parcel. This is very convenient, you do not have to enter data, just look for a package in your personal account that you need to track and calmly look after it.

POST OFFICE - well tracks parcels from China to Russia.

Tracking a parcel through the Russian Post is as easy as shelling pears. Go to the official website RUSSIAN MAIL, here you will immediately see the TRACK section, it's hard not to notice it.

Type the tracking number of your parcel in the box and click search. Here, everything is so simple, I think there will be no difficulties. Moreover, from August 10, 2017, all postal items from Aliexpress will be registered, you can

On the RUSSIAN POST website, tracking information is given as reliably as possible and in a good format. You will see not only those points that the parcel has passed, but also those that it still has. to be passed.

BELARUS POST - you can track packages from China to Belarus.

To track the parcel to Belarus, open THIS PAGE to track shipments on the Belpochta website. Enter the tracker of your order in the line and click search.

Please note that this section contains various information, for example, on the delivery of orders, on the status of mailings.

Also here you can ask a question to the customs of Minsk or arrange redirection of the parcel, for example, to the nearest post office, according to your place of residence. And all the information on postal items is also given, so there should be no questions.

POST OF UKRAINE - here you can track the parcel from China to Ukraine.

Let's go to this POST TRACKING SECTION. Here we have a simple site and everything is in Ukrainian. At the very bottom of the page there is a field for entering a tracker, as well as examples of entering international or domestic shipments.

Everything is pretty simple and easy.

POST OF KAZAKHSTAN - through this site you can track the parcel from China to Kazakhstan.

To track the parcel at the post office of Kazakhstan, we go to the post office website and the section immediately catches your eye FIND THE PACKAGE:

Enter your tracker and click search... These are all actions. It is very easy to track orders at the post office of your country.

17TRACK - Chinese service for tracking parcels, there is a Russian language.

The service has versions in several languages, including Russian. In the tracking field, you can enter up to 40 order tracking numbers, each in one line.

More at the service parcel tracking 17 TRACK there is mobile app in order to always be aware of the status of your orders!

Despite the fact that this is a Chinese site, you can also track packages from other countries on it. So take advantage of your health!

GLOBAL - a super duper tracking service used by aliexpress itself. Of the languages, only Chinese and English, but what is there to understand?

Chinese site GLOBAL will track any of your parcels with Aliexpress:

The Global package tracking service has two versions: in English and in Chinese. But you shouldn't be afraid of it. Just enter up to 30 trackers in the proposed field, each in one line, and look for where your orders are in this moment are.

This site will find your parcel wherever it is, as the search is spread all over the globe!

TRACKGO - a good site for tracking Chinese parcels.

Tracking the parcel on TrackGO is also not difficult, here is a screenshot of the main page of their website:

On the right you can see the word CASHBACK - this is a service, by the way, they have a good return - 7,5% , I recommend to use :)

The site supports over 300 tracking services. You can track any parcel: USA, Russia, Belarus, Kazakhstan or Ukraine. It's so convenient and simple on TRekGo you can see where your package is, will it arrive soon?

GDETOEDET - a service with the appropriate name "Rides Somewhere" can also track packages from Aliexpress and other stores.

Track the parcel on " SOMEWHERE GOES" simply and easily. Find out your track number of the order and click FIND A DEPARTURE, EVERYTHING, it's all actions.

You can register on the site and be able to save your trackers so that you do not need to enter them every time. You will also receive notifications on email about changes in order status.

How to track a parcel from aliexpress by order number?

If you are trying to track your package for the first time, then you may have questions about how to do this? Where to find the track number of the parcel and so on.

Where can I find the track number on aliexpress?

We go to the aliexpress website and go to the section MY ORDERS (Before that, you need to log in to the site.), press the CHECK TRACKING button to the right of the product:

Here we see a section showing us our tracking code (highlighted in yellow)

Immediately (on the right, highlighted in green) we are offered site where you can track your order. (Read the link.) And the tracking track is immediately visible. Here's how to find the track number on aliexpress, it's very simple.

If for some reason it didn’t work out here, then read on, I will talk about many other similar services ...

Let's try to do this. When you click on the link, the first difficulty arises - the CHINESE LANGUAGE.

But do not be afraid, you can click the English inscription in the upper right corner to read the essence of the message at least in English. And you can just translate all this into Russian:

It's simple, we are warned about following an external link, feel free to click on the orange square with hieroglyphs and go to the site www.17track.net

Here in the upper left corner of the site there is such a field: enter our tracking number and click on the red TRACK button. And look where my varnishes hung:

Don't need to know English language to understand that my polishes are now in Moscow, at Vnukovo airport, preparing to fly to Minsk, I guess 😉 There are 20 more days, I think they will have time to fly.

But if you are not good with English, you can use website www.17track.net in Russian. To do this, click on the LANGUAGE button in the upper right corner and select the Russian language.

If you're too lazy to look here is the address. You can make a bookmark to have with you.

But it is not the only way track your parcel, you can also do it on the website of the RUSSIAN MAIL or another country, everything will be there in your language from the very beginning.

To track the parcel through the mail of Russia, you need to go to this address - Aliexpress post of Russia tracking. Here, in the FAST, the TRACK field is looking at us:

We insert our tracking number and see where our package is, in this case my varnishes.

Hmm, the new website of the Russian post works fine, the mail itself would work the same way 😉 As you can see in the picture, the information is the same, but submitted in the best format, it even shows which items are still waiting for my package.

Here we act in a similar way, only now we go to the website of the Belarusian post, here is a direct link to the desired section of the site - track goods from China to Belarus.

This site has such an “elegant” design, a lot of unnecessary information, and the search field is at the very bottom. I would fire the designer. We enter our tracker, put a tick in the item " Tracking international shipments and EMS and see where my varnishes are:

Here's the Belarusian post, and I also scolded the Russian one, it turns out that everything can be much worse! There is almost nothing about my varnishes, according to these data, they flew out of China and hung somewhere in the air!s

Conclusion: Residents of Belarus are better off using RUSSIAN MAIL to track parcels!

I want to write briefly about how to track a parcel to Ukraine and Kazakhstan, everything happens according to the same scenario:

Look for the website of UKRAINE MAIL, or the website of KAZAKHSTAN MAIL, or any other country, and also look for the section where trackers track.

Post of Ukraine tracking mail

The post of Kazakhstan did not find my parcel, it takes into account only those parcels that go to Kazakhstan or through Kazakhstan.

Yes, there is such a program! I didn’t specifically write about it at the beginning, otherwise you wouldn’t have read the article to the end 😉

This program is called TrackChecker and you can download it from this site - new.trackchecker.ru

We install the program and check it in action, again on my varnishes:

The program is good, it showed everything correctly, but I foresee that it will be much more difficult for a typical user to use it than the Russian post website. If you work professionally with Aliexpress and you have a lot of orders, then the program will come in handy for you!

As you can see, tracking parcels from aliexpress is not a difficult task, there are many services for this, good and so-so. But what if the parcel is not tracked anywhere?

Why sometimes the parcel is not tracked?

A little explanation: it happens that Aliexpress sellers are deceiving and give invalid tracking number, in this case, no service will track your package. Just wait for her and if she does not come, then just open a dispute and return the money.

If the parcel is for a normal amount and the tracker is not tracked, then it may be that they are trying to deceive you. But do not be afraid, three days before the expiration of the warranty period, you need to open a dispute, and be sure that you will easily get your money back! The only thing you will lose is TIME!

Approximately every 4 out of 5 international parcels are sent by sellers of Chinese online stores. The lion's share among them belongs to AliExpress sellers. The largest audience of buyers falls on the CIS countries.

At the same time, the most purchased goods on Aliexpress are: electrical engineering, footwear and clothing, household goods, construction and highly specialized goods. Ultimately low prices, the widest range and daily "burning" offers are the main factors in the demand for the service of international delivery of goods from AliExpress to Europe.

Aliexpress parcel tracking

To fulfill Tracking a parcel from Aliexpress by track number you can use the search form below. The service will determine the path of the mail item, as well as the date and place where it was located when it was last registered in the carrier's system.

Immediately after purchasing the goods on Aliexpress, the buyer receives from the seller a unique track number consisting of 13 characters: the first two are random Latin characters, then 9 digits, and at the end is the two-letter code of the sending country (CN - China).

We offer you convenient tracking parcels from Aliexpress by tracking number in Russian language through our website. To do this, follow a few simple steps:

1. Go to AliExpress.com.
2. Open the "My Orders" section, select an order to track and click "Details".
3. This page contains the details of your order. Copy track number ( mail ID) and paste it into our tracking form. Click "Track", and in a few seconds information about the status and current geographical location of your parcel will appear on the screen.

If you received a different mail identifier than the above standard, then, most likely, tracking parcels from Aliexpress by track number possible only until the moment the goods cross the border of the sender's country.

information about delivery

In 2017, AliExpress set restrictions on free shipping goods for some CIS countries - Ukraine, Belarus and Russia, the reason for which was a sharp increase in the number of cases of non-receipt of items. In this regard, the sellers of the Chinese online store are obliged to send goods worth more than $ 2 with track numbers, with which buyers can carry out aliexpress package tracking at different stages of their journey. While crossing the goods of the main points of postal exchange, the tracking information is regularly updated with new points with the current geographical location of the shipment.

However, the vast majority of commodity items continue to be sent free of charge, having the characteristic “free shipping” label (shipping price is included in the purchase price).

In addition to state postal services, including EMS (Express Mail Service - Express delivery to the door), various commercial courier services are engaged in international transportation, using both land transport and air mail.

The most popular and popular delivery methods are the following:

• China Post Ordinary Small Packet;
• Aliexpress Shipping;
• Hongkong post air mail;
• Swiss post.

More expensive and well-known: the German company DHL, American UPS and FedEx.

Shelf life of parcels with Aliexpress

The duration of storage of parcels from AliExpress depends on the working conditions of the transport or postal company. You can read more about this on the official website of a particular logistics operator.

The Russian Post, for example, has declared the standard shelf life of a parcel from the moment it arrives is 30 days. Parcels are also stored at UkrPoshta for up to 30 days, but this period can be extended up to 60 days for a small fee. During the first 5 business days, storage is free of charge. In turn, at BelPost, parcels are stored free of charge for 7 days.

Each buyer of goods from China on the Aliexpress website knows that after sending the parcel, the seller must provide him with a unique track code, by which you can at any time see the location of the order, as well as track all its movements from point "A", that is, China, to point "B" - your post office. However, parcels from Aliexpress are not always tracked properly, and sometimes they are completely lost. We will tell you in this article how to act in these cases, as well as what you need to know about track numbers and their tracking.

Due to the fact that there are quite a lot of questions regarding track numbers, we have divided this article into the following parts:

1) Where can I find the track number of the order from www.aliexpress.com?

2) Types of track numbers and the procedure for tracking them.

3) A detailed description of each point of the parcel from the official website of AliExpress.

4) Possible problems in tracking parcels from Aliexpress.com.

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Where can I find the track number of the order from Aliexpress in Russian?

According to the rules of the official website of Aliexpress, sellers of goods from China, when sending an order to the buyer, are required to provide him with a track number by which it will be possible to track all the movements of the parcel from Aliexpress.

After the order is shipped by the seller, the status will change from "Item waiting to be shipped" to "Item waiting to be picked up". As a rule, when the status of the package changes, you will receive a notification by mail with a link to your order. Therefore, it is almost impossible to miss this fact.

Going to the order page, in the section " Shipment tracking» you should see the track code provided by the seller:

It is worth noting that the order begins to be tracked, as a rule, 5-7 days after you receive the track number. Therefore, do not worry if during the week you do not see his movement. But if it does not appear on any of the popular tracking sites for more than ten days, then you should immediately contact the seller.

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Types of track numbers and the procedure for tracking them

International mail is divided into the following categories:

By weight:

1. Parcels. Their weight is over 2 kg.
2. Small packages Their weight is less than 2 kg.

Tracking options:

1. Registered (Tracked).
2. Not registered (Not tracked).

Parcels and other shipments via EMS are always registered shipments. Small packages may or may not be registered.

According to the international standard, all official postal services in the world use track numbers that look like this - XX123456789YY.

This tracking number is decoded as follows:

XX - This is the code that indicates the type of shipment.

• Package (more than 2kg): CA-CZ;
• Express Departure(EMS): EA-EZ;
• small package registered mail (weighing less than 2 kg): RA-RZ.
• Unregistered IGO, weighing less than 2 kg (small package): LA-LZ. This type of shipment is not tracked.

The digital part of the tracking number (123456789) is divided into two parts. The first eight digits are unique number, and the last one is a verification code, which is formed by the calculation method according to the formula of the first eight digits. The verification code is necessary to avoid errors when reading the track automated systems mail sorting.

YY - This is the code of the country from which the parcel is sent. For example, SG - Singapore, CN - China, DE - Germany, etc.

It should be noted that it is impossible to determine the recipient's country by the track number of an international postal item.

Track the movement of a parcel with goods from China AliExpress available on the following sites:

1. http://alitrack.ru
2. http://GdeToEdet.ru
3. http://Gdeposylka.ru
4. http://17track.net
5. http://post-tracker.ru

Of course, there are a lot of sites in order to track a package from AliExpress by track number. But the ones proposed above, as a rule, provide information about the location of the shipment most quickly and accurately. In addition, it is best to check the track number in several services. This way you will get the most accurate information. Quite often, some parcels are more accurately tracked on one site, and some on another.

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Detailed description of each point of the parcel with AliExpress

If you have previously ordered any goods from China on Ali, then you are most likely no longer surprised by the duration of their delivery.

And the thing is that the international delivery of parcels includes a lot of various operations that are performed with different speed. And this speed is influenced by factors such as:

• seasonality (parcels move more slowly from October to March);
• all kinds of force majeure situations (earthquake, fire, flood, etc.).

Consider the approximate route for an Aliexpress parcel from China to Russia:

1. 2014-03-30 00:00 Reception, Guangzhou, Russia
2. 2014-04-01 00:00 Export, Sorting, Guangzhou, Russia
3. 2014-04-03 00:00 Packing in a general package, Guangzhou, Russia
4. 2014-04-07 00:00 Sent by Airmail, CAN, Russia
5. 2015-04-14 09:46 Import of international mail, 102976 Mr Lts Vnukovo shop-1, weight: 0.390 kg
6. 2015-04-14 09:49 Reception at customs, 102976 Mr Lts Vnukovo shop-1, weight: 0, 390 kg
7. 2015-04-15 18:24 Processing, 102976 Mr Lts Vnukovo shop-1 Left the place of international exchange
8. 2015-04-15 22:45 Processing, 102002 Moscow-Kazan railway station PZHDP shop-1 Arrived at the sorting center
9. 2015-04-17 01:14 Processing, 102002 Moscow-Kazansky station PZHDP shop-1 Left the sorting center
10. 2015-04-19 15:58 Processing, 625960 Tyumen MSC Arrived at sorting center
11. 2015-04-20 15:26 Processing, 625960 Tyumen MSC Left sorting center
12. 2015-04-21 15:26 Processing, 625960 Tyumen MSC Arrived at the place of delivery.
13. 2015-04-24 15:26 Processing, 625960 Tyumen Delivery to the addressee Weight: 0.390 kg

2014-03-30 00:00 Reception, Guangzhou, Russia
This entry indicates that the parcel was sent to the post office in Guangzhou. It can also be seen that the parcel is sent to Russia.

2014-04-01 00:00 Export, Sorting, Guangzhou, Russia
This record indicates that the parcel was processed by the receiving point and transferred further to the sorting shop for its further direction to the place of international mail exchange.

2014-04-03 00:00 Packing in a general package, Guangzhou, Russia
For greater convenience, sorted parcels are packed in large bags.

2014-04-07 00:00 Sent by Airmail, CAN, Russia
This means that the parcel is ready to be sent from the place of international mail exchange, however, before being sent from China, the parcel will lie in the warehouse for a few more days, waiting for its turn.

2015-04-14 09:46 Import of international mail, 102976 Mr Lts Vnukovo shop-1, weight: 0.390 kg
Finally the package arrived Russian customs and was unpacked from the general package.

2015-04-14 09:49 Reception at customs, 102976 Mr Lts Vnukovo shop-1, weight: 0, 390 kg
Next, the package is transferred to the hands of customs officers. They check its contents (as a rule, if the package does not arouse suspicion, then it is translucent and passed on).

2015-04-14 09:50 Customs clearance, 102976 Mr Lts Vnukovo shop-1 Issued by customs, weight: 0.392 kg
The parcel was weighed, the weight was recorded.

2015-04-15 18:24 Processing, 102976 Mr Lts Vnukovo shop-1 Left the place of international exchange
After the customs clearance has been completed, the Russian Post employees pick up the parcel and take it to the sorting shop to be sent to the destination.

2015-04-15 22:45 Processing, 102002 Moscow-Kazan railway station PZHDP shop-1 Arrived at the sorting center
Since the parcel is sent to Tyumen, it was brought to the Kazansky railway station. There she again got into the sorting shop so that its employees would choose the right mail car and send the parcel to the right city.

2015-04-17 01:14 Processing, 102002 Moscow-Kazan railway station PZHDP shop-1 Left the sorting center
The parcel was sent further to its destination.

22015-04-19 15:58 Processing, 625960 Tyumen MSC Arrived at sorting center
The parcel arrived at the sorting shop in order to be sent to the correct post office.

2015-04-20 15:26 Processing, 625960 Tyumen MSC Left sorting center
The parcel went to the right post office.

2015-04-21 15:26 Processing, 625960 Tyumen MSC Arrived at the place of delivery.
Now you can pick up your parcel. But it's better to wait for the notice from your post office. Don't forget to take your passport with you.

2015-04-24 15:26 Processing, 625960 Tyumen Delivery to the addressee Weight: 0.390 kg
Parcel received. And in a very short time.

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Possible problems in tracking parcels from the Aliexpress website in Russian

In this paragraph, we will consider the most common problems that ru Aliexpress buyers face.

Problem 1. The parcel is moving to another country or to another address.

There are only two reasons for this problem:

1) The seller mistakenly provided you with a track number assigned to the parcel of another buyer.

2) The seller specifically provided you with the wrong track number to mislead you, and then stretch out the time until the order is automatically closed and get your money.

If you find yourself in a similar situation, we recommend that you immediately contact the seller and demand clarification from him on this fact. If the seller does not get in touch or assures you that everything will be fine and you will receive the package, then the best way out in this case is to open a dispute. The reason for opening the dispute should be indicated - "Sent to the wrong address."

Problem 2. The track number has not been displayed on the parcel tracking site from www.AliExpress for a long time.

Before you write a message to the seller asking him to decide this problem, try to check the tracking number on several websites. If this action does not lead to a positive result, then it is worth contacting the seller. If the seller tells you that everything is in order and the number will be tracked soon, then there is a reason to wait a few more days.

Note that these situations arise due to the fact that sellers of Chinese goods often reserve track numbers even before sending parcels. They themselves collect more orders in order to take them to the post office at a time. That is why it takes quite a long time from the moment you receive the track code to the start of its display on tracking sites.

Problem 3. The seller provided a track number consisting of numbers only.

This situation may mean that:

1. Item shipped via Chinese Domestic courier service. The essence of this method is that the parcel goes to the border by courier service, and then by state mail. Also, the parcel can be sent by domestic courier to Singapore, and then also by regular mail. In such a situation, you should definitely ask the Chinese seller to indicate the site transport company, where you can check the movement of the parcel.
2. The item is sent via DHL, where the tracking numbers consist of 10 digits.
3. If the value of your order does not exceed $ 10, then the seller may have saved money and sent you a package without a track code. However, the AliExpress system does not allow shipment without a tracking number, so sellers often add fake tracks to the system. In most cases, such parcels still reach the addressee, but you can only find out about their arrival at your post office by receiving a notification. Usually, honest sellers, sending a penny product, they warn about the incorrectness of the track code, assuring buyers of the speedy delivery of the package. The main thing in this situation is not to forget to follow the order protection timer.
4. You have come across an unscrupulous seller who wants to cash in on someone else's expense.

We wish you only correct track numbers and the fastest delivery of parcels from the Aliexpress online store in Russian!

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Problems with the track number on Aliexpress

The action algorithm is as follows:

1. Contact the seller via feedback asking me to give you a real tracking number. How to do this is described in detail. If the seller assures that the goods have been sent and you have time to wait, just track the protection period on the order page. As soon as less than 7 days remain on the timer, open a dispute!

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The seller on Ali gave an invalid track (Sellers Shipping Method 21934961)

What it is? It has not been tracked anywhere for more than 10 days. Most likely the track is invalid. The action algorithm is as follows:

1. Contact the seller via feedback and ask them to give you a real tracking number.

How to do this is described in detail. If the seller assures that the goods have been sent and you have time to wait, just track the protection period on the order page. As soon as less than 7 days remain on the timer, open a dispute!

2. Read the reviews on the seller page.

You have the right to open a dispute if the track number is not tracked. When opening a dispute, do not forget to attach screenshots from tracking sites that confirm your words.

3. If the track number is tracked correctly, but the seller indicated the name of the recipient incorrectly.

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