In this article we will talk about why a delivery company Pony Express requests passport data of clients.

On the Aliexpress in recent times users are faced with the fact that the delivery service and other courier companies are asked to provide passport data. Why do this and is it safe to transfer your data at all? Let's figure it out.

If with Aliexpress If you are still new to the site, then it will be useful for you to study the instructions for beginners - “How to register and use the Aliexpress website correctly?”.

Why does the Pony Express delivery service require passport data for Aliexpress?

Why does the Pony Express delivery service require passport data for Aliexpress?

To date, any commercial company for international delivery must arrange parcels with Aliexpress at customs. Therefore, if you ordered goods in, then get ready for the fact that the goods will be cleared at customs in accordance with all the rules. For the operation to be successful, the recipient's passport details are required, so they are requested not just because they wanted to. This is general rules that apply to everyone.

Many buyers doubt that this is true, since sending passport data to someone over the Internet is scary. But let's find out if it's safe to do so?

Aliexpress - Pony Express asks for passport details: is it safe to give?

Aliexpress - Pony Express asks for passport details: is it safe to give?

Many buyers Aliexpress they get scared when they ask to send passport data, especially since they don’t know where this information will go. Therefore, many are afraid or even angry when they receive a letter from a delivery service with a similar request, because no one warned them about anything in advance.

In fact, there is no point in worrying, since it asks for passport data not because of its own whim, but because otherwise customs will not let your package through. So they don’t even need passport data, but customs service. In addition, it has its own privacy policy, so you are guaranteed non-disclosure of information.

There is another strong argument in favor of not worrying - it simply does not make sense for fraudsters to collect customer data in this way, since today you can buy a disk that contains the passport data of all Russian residents. Moreover, such discs are almost freely available on various flea markets even though it's illegal.

Therefore, serious courier companies can be trusted, as they will definitely not use your data for fraud purposes.

If you do not want or are afraid to send information about yourself to be sent with Aliexpress, then you can do the following:

• Just don't send anything.. In this case, the goods will not pass customs and it will go back to the seller. And you can open a dispute and get your money back.
• Send your own parcel. To do this, you need to come with a passport to the customs office and draw up documents.

Pony Express requires passport data for customs for parcels with Aliexpress: how and where to enter passport data?

If you still decide to send passport data, then this is very simple. After you pay for your order Aliexpress, on the email a letter will come from, which will contain a notification and a request to send information. The letter contains a special link to go to the site to fill in the data. All you have to do is fill out the form and submit it.

That's all. This completes the whole procedure. In the future, you just have to wait until your goods arrive.

Video: How is delivery with Aliexpress?

Pony Express is a universal logistics operator that is a leader in the express transportation industry. Tracking Pony Express by number or receipt is possible at any stage of delivery - from the moment of departure to its receipt. The company has a wide internal and external network of branches. The organization has 60 express centers and 128 representative offices in Russian Federation. Pony Express also has branches in 8 countries of the world: Kazakhstan, Kyrgyzstan, Belarus, Ukraine, Uzbekistan, Armenia, Azerbaijan, Moldova. The company sends more than 10 million orders annually to more than 200 countries around the world. It is possible to track Pony Express at any stage of delivery - from the moment of departure until the cargo reaches its final destination. The world around is changing incredible speed, forcing the enterprise to grow, develop, modernize over time. The company specializes in:

• express delivery within the country and abroad,
• logistics services,
• solutions for online stores.

Thanks to a quick response to changes in the world, Pony Express introduces new developments and modern technologies into its activities. The company strives not only to ensure the delivery of cargo, but also to help each person realize their plans. Tracking by Pony Express order number is absolutely free and does not require additional costs. The company provides quality, competitive and innovative services, making every effort to meet the high expectations of its customers. The service along the entire length of the routes ensures the safety of postal items abroad. The tracking function available to the company's customers will minimize the possibility of cargo loss.

In two counts

Thanks to the service with easy navigation, you will be able to manage orders and check the tracking of the Pony Express parcel by the number in your account. To register in the service, you must come up with a username and password that satisfy the conditions of the system. After that, you will get access to your personal account, which allows you to prepare documents, calculate the cost and track shipments. Via personal account You can independently:

• Change delivery options (choose comfortable spot for delivery depending on location),
• efficiently manage orders
• track shipments,
• use the shipping calculator.

Tracking shipments using Pony Express waybill numbers will ensure the safety of cargo in remote locations or abroad. The online resource will allow you to make the best use of time and manage orders online. The mobile version of the portal of the Internet resource makes it possible to track parcels for free at any time. Check pony tracking Express by postal ID number online is easy. To do this, you only need an identifier, which is an individual parcel number, which consists of Latin letters and numbers. You can get a track code in no time - it will be reported by the seller in the online store or indicated on the order page. Leave a number for maximum convenience mobile phone in a special box for notifications about the date and time of delivery of your shipment. In case of difficulty or emergencies you can contact the company's specialists using the form feedback.

Nothing extra

Pony Express will allow you to track the status of the package anywhere in the world thanks to a convenient mobile version of the service. Using the service, you can check the tracking of mail Departure Pony Express by ID in a couple of clicks. Enabling automatic notifications will save you from having to check the status of mailings manually. All changes will be immediately sent to your mobile device or email in SMS format. Tracking Pony Express mailings by track number will allow you to always be aware of the movement of the order, wherever you are. For active users social networks it is possible to log in using existing accounts. Thanks to Pony's convenient online service Express tracking delivery will not require time costs.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the block "Information about the track code", there you will find indicative dates delivery and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status postal item does not change 7 - 20 days, do not worry, it normal phenomenon for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

Pony Express is the largest logistics operator in the CIS, with more than 170 representative offices in 9 countries (in Russia, Belarus, Ukraine, Kazakhstan, Armenia, Kyrgyzstan, Tajikistan, Uzbekistan, Azerbaijan, Moldova and Latvia).

The enterprise was founded back in 1992 on the territory of the Russian Federation, the name was adopted from a small American horse-drawn courier company of the 19th century. The main idea that was laid down in the development of the company was express delivery “to the door” of parcels, documents and cargo in Russia.

Pony Express Tracking

Pony Express tracking is possible by track number or invoice number. Specify the number with hyphens as indicated in the invoice in the search field above and click the button To track the package to find out where your package is.

Below are examples of track numbers or invoices for which Pony Express can be tracked:

• PN50181879
• E203531705310014
• HUT1862GB00366607701
• RU170414-210117
• R1661708270001
• 056457514956
• BABGZ0170102771YQ
• BELBE7083115708YQ
• JFGPK2018000703YQ
• YJIDB1705191757YQ

Numbers starting with "05" of 12 digits like 056457514956 are owned by Skynet Worldwide Express and tracked by Skynet and Pony Express. Shipments with these tracking codes are most often sent from UK stores such as Wiggle , Chain Reaction Cycles and ASOS .

Delivery related issues can be resolved by phone hotline Pony Express 8-800-234-22-40, as well as through the feedback form on the company's website

Logistics Services

The company offers: express delivery (within the Russian Federation and international), processing of shipments, warehousing, transit, customs clearance, forwarding, visa support.

In addition to express delivery, economy delivery, international and cross-border delivery, the company provides visa support and full cycle warehouse logistics services, including for online stores.

Within the country, there are delivery methods: "economy delivery", "express delivery", "same day delivery", "delivery on time", "direct car", "groupage cargoes". Pony Express offers services for international transportation of goods and packages for both import and export.

A popular destination is China-Russia. Delivery of goods ordered by us from China lasts an average of 10 to 30 days. Receipt of the shipment is carried out by prior call of the courier directly to the recipient.

You can track all shipments on the official website of the company and on our website, where all stages of the movement are automatically reported.

Delivery from online stores

PONY EXPRESS offers services for the delivery of orders from foreign online stores not only to Russia, but also to Belarus, Kazakhstan and Ukraine.

Cooperation with PONY EXPRESS involves the organization of a full cycle of order delivery by the company.

Pony Express independently organizes the acceptance and consolidation of orders in the country of departure, contacts the recipients of orders to obtain data and organize customs clearance. Our wide network of delivery throughout the country, both by courier and through a network of distribution points, will allow any resident of Russia or Kazakhstan to receive the desired order as soon as possible.

Story

The history of the company dates back to 1992, when it was registered joint-stock company Freight Link, which in the same year acquired the right to use trademark Pony Express (the legendary American Pony Express mail service existed from 1860 to 1861).

The company soon became one of the leading operators in Russian market express delivery, providing services for the delivery of documents, packages and goods on a door-to-door basis.

In 1994, a representative office of Pony Express was opened in Kazakhstan, a year later - in Ukraine.

In 2015, the group of companies entered the market of the Republic of Belarus, starting with the provision of visa services and opening offices in Minsk and Vitebsk. In the future, it is planned to organize express delivery within the republic and international delivery.

In 2017, the company entered the markets of Kyrgyzstan, Azerbaijan, Moldova, and Latvia. Logistics terminal opened in Riga

With the help of the Parcels app, in a few seconds you will be able to find out the exact location of your parcel or postal item delivered by Pony Express.

PN5*****56 received in 10 days

10 days from Hong Kong to Krasnodar - this is almost a record, delivery of primo in hand. Excellent delivery service!

24-*******16 received in 8 days

Advantages: - After postponing the delivery date twice, the parcel was still delivered, without damage. Disadvantages: - Phantom calls of the courier, so that the client does not have time to answer. When you call this number they don't pick up. After that, they put a "dial up to the client" and arbitrarily postpone the delivery date. - Repeated transfer of the delivery date for no apparent reason and without notice. A call to the contact center at the end of the day clarified that the warehouse did not receive information in time that the client had changed the delivery address, so it was rescheduled again. Although I officially changed the delivery address, the day before, through the same contact center. Bottom line: - If you have a choice, I recommend using other delivery services. Though maybe I just got unlucky.

24-*******04 received in 7 days

I receive parcels by the Pony Express service not for the first time and I am very pleased with their work. Couriers are polite. Delivered right on time. Recommend.

24-*******22 received in 18 days

Thanks a lot. The whole path was traced. Calls to the office were answered politely. The courier delivered at the time that was announced on the phone. Everything is great. The package is complete. Thanks again.

24-*******33 received in 6 days

The package arrived in six days. called in the morning, asked what time is best to deliver. delivered right on time. pony express was satisfied.

PN5*****91 received in 11 days

Fast delivery, strange couriers calling 5 minutes before arrival, although they called in advance, they promised to call an hour before arrival.

950******-0 received in 10 days

I received the parcel from the iHerb website in 10 days, full tracking with notification. Packaging and goods are not damaged. There are no complaints.

056*******03 received in 8 days

Excellent delivery service. And if they called in advance (preferably on the eve of the day of delivery), and not 30 minutes before delivery to the apartment, then they would not have had a price. Distinguished service

056*******95 received in 23 days

Very long customs clearance. The parcel was sent on March 12, on the same day a message was sent to the post office about the provision of personal data about customs, the data was provided and began to wait. On March 17, the parcel arrived at the customs, where it was detained with the wording "additional documents are required", I did not receive any notifications from the shopping mall about this, having lain at customs until March 25, I still received a notification, this time not by mail, but SMS message stating that additional documents are required, which must be sent to your email inbox in a scanned version. When trying to send documents to an email box, I received an automatic response each time that the recipient's box was full. When I called support, they told me that a specialist in this issue, the specialist never called back, at all. Having written in a VK group with this question, I found out that all messages reach, despite the automatic answer. The next day I received an email notification that the documents had been received. The parcel successfully passed customs and went to the recipient. On April 2, I received an SMS telling me to expect a courier at the delivery address from 9 am to 6 pm. After waiting all day, without even receiving a call to clarify whether I would be there at the given time, I did not wait for the parcel and there were no notifications of a delay or postponement of the delivery time. The next day, having written to the VK group, I received an answer that the delivery had been postponed due to the delay of the courier, after which, already in Viber, I received a message about the courier waiting. On the afternoon of April 3, the courier finally arrived, however, his statement indicated apartment No. 6, and not No. 63, which is why he was waiting at the other end of the house after I called him and said that my entrance from the other end of the house, the courier began to loudly resent that he had apartment number 6 written and he would not go anywhere, but after a minute of dialogue, he still decided to get to the right entrance. While I signed for receipt, the courier continued to grumble that he had to go an extra 50 meters. The fact that apartment No. 64 is indicated on the parcel, and he has No. 6, did not bother the courier at all, and without even checking the documents, apartment number, he gave the parcel. I do not advise using the services of this company when ordering in foreign online stores, even the Russian Post is lucky faster and with fewer problems and delays.