There are areas of human activity that are changing before our eyes, and we are witnessing what will later be called history. Modern communication is one of the areas with rapidly developing technologies. Telephone exchanges built in the 80s no longer meet the ever-increasing demand for data transfer speeds, new services and services. In 2011, new settlers of the regional center for the first time evaluated the possibilities of xPON technology.

Why xPON technology was chosen as a promising technology - Viktor Vladimirovich Matveev, director of the Grodno branch of Beltelecom, answers this question.

xPON technology (passive optical networks) represents the next round of network evolution, as it involves the use of fiber optic lines not only at the backbone level, but also at the “last mile” level. That is, not a copper cable, but a fiber comes to the subscriber's apartment. In this case, the subscriber is provided with the entire resource of the optical cable, which is brought directly to his apartment, in contrast to home network operators, where the channel is allocated to the house and, accordingly, is equally divided between connected users. Even 20 years ago, when telephones were actively installed, no one could have imagined that it would be possible not only to make calls, but also to work on the Internet, as well as watch television, and not analog, but digital and interactive. Today in the Grodno region every second family uses high-speed Internet byfly, the number of users of ZALA digital interactive television is constantly growing. Accordingly, the load on the telephone line also increases. Copper lines are subject to certain limitations. bandwidth. As I said before, PON is a step into the future. With this technology, the copper cable is replaced with an individual fiber-optic cable, which is laid in the subscriber's apartment and ends with a special subscriber device. To this device, you can connect several telephones, computers, ZALA interactive TV set-top boxes, burglar alarms and other devices. In 2013, the number of subscribers connected via xPON technology amounted to about 22,000. In 2014, the branch plans to switch to the new technology about 18,000 more subscribers.

- Two years technologyx PON "walks" across the Grodno land! Viktor Vladimirovich, please tell us who was lucky enough to become a subscriber of the new generation network?

The first projects based on xPON technology, Viktor Vladimirovich says, were introduced in new buildings in Grodno in 2011. In two years, the new generation network has stepped outside the regional center and today the wide possibilities of the “optics to the apartment” technology are available to residents of settlements: Volkovysk, Lida, Mosty, Ostrovets, Oshmyany, Slonim, Smorgon, Shchuchin. Novogrudok will join them this year. We "came" with fiber optics not only in the apartments of new settlers, but also in existing apartment buildings. The introduction of xPON technology in existing residential buildings is carried out systematically: house by house, entrance by entrance. The process of replacing a copper pair with "optics" is as comfortable as possible for our customers. All costs for the replacement of technology "Beltelecom" "takes over". The fiber-optic cable that is laid in the client's apartment is not "glass". It is very flexible and durable, does not oxidize or get wet. Fiber breakage is possible only when the cable is strongly bent, therefore, like a copper cable, it requires care in operation. The fiber-optic cable is laid in a special cable channel and it can only be damaged purposefully. The switching work will be carried out in stages, in accordance with the schedule. A list of houses connected using xPON technology is available on the website:.

- Viktor Vladimirovich, what advantages does xPON technology provide for subscribers?

Of course, the main thing is speed. - a new standard for Internet access speeds - incoming (from the network to the subscriber) and outgoing (from the subscriber to the network) speeds up to 100 Mbps and higher. For individuals- this is a line of tariff plans Record. Legal entities are offered tariff plans of the "Business set" group - the most popular speeds with high quality and reliability of communication, allowing to exchange large amounts of information in a matter of seconds;

Second - stable quality of services - the quality does not depend on such parameters as the length of the subscriber line, the cross section of the core, weather conditions, etc.;

Thirdly, the possibility of free viewing of video in HD quality, including viewing HD channels in ZALA interactive television;

Fourthly, there are no restrictions - fiber allows you to connect several TV sets to ZALA digital interactive television services via one line.

- Viktor Vladimirovich, how do subscribers switch to the new technology?

On the eve of the switchover, employees of the Grodno branch carry out a set of measures to inform residents about new technology and order of work. Materials are posted on information boards at the entrances, personal letters are sent to customers, by phone or in person, the time and day are agreed upon when it will be convenient for the subscriber to receive the company's masters to install equipment, conclude contracts for telecommunication services. If the subscriber is not at home, we ask the subscriber to contact the Beltelecom Service Center. You must have a passport with you.

- What about telephone numbering?

For subscribers living in Grodno, whose phone numbers start with 55 and 56, in most cases only the first digit of the phone number (5 to 6) will change, while the next five digits will be preserved. For new settlers, at the conclusion of the contract, a telephone number is allocated from the list of free ones. For subscribers of the telephone network of district centers, in whose apartments we plan to install fiber optics, the phone number will change. They will be notified in advance with a new phone number. By the way, I note that within the framework of the Elite Number service, the subscriber is given the opportunity to choose a phone number.

- Will the tariffs for PON technology differ from the tariffs for connecting subscribers via a copper cable?

The construction of networks using new technologies is carried out by the Grodno branch at the expense of own funds. Subscriber equipment for connecting services is also purchased at the expense of Beltelecom and provided to subscribers for use for the duration of the contract. Regardless of the connection method, the tariffs for the provision of services are the same for all Beltelecom users.

Viktor Vladimirovich, tell us about special offers for subscribers connected via xPON and existing promotions for these subscribers?

Specially for the xPON technology, an offer was developed - the byfly "Record" tariff line and the "Express" package offer. So, tariff plan"Record 10" assumes an access speed of 10 Mbps, "Record 15" - 15 Mbps, "Record 20" - 20 Mbps, the Express package includes round-the-clock access to the Internet "Record 5" and digital interactive televisionZALA. Today, the "Record conditions" promotion is valid for the "Record" tariff line and the "Express" service package. Discounts upon connection range from 30 to 47 percent. For example, the cost of the "Record 15" tariff plan is 330,000 rubles, when connecting under the promotion, the subscriber will receive a 47% discount, which is 155,000 rubles.

- Viktor Vladimirovich, what would you like to say to our readers at the end of the interview?

Every day we communicate with our customers, learn about their interests and listen to their wishes in the provision and provision of telecommunication services. And we do everything to meet their needs and expectations - we bring new services and services to the market, improve existing services, and delight them with promotional offers.

Tariffs for telecommunications services and the list of services provided are posted on the Beltelecom website. Information on tariffs, services and ongoing promotions of Beltelecom can be found by calling 130 (the service is free).

Today we will not once again discuss the advantages of this technology, but will try to understand more pressing problems. How should a Beltelecom employee connecting GPON look and say, what changes for subscribers with the advent of progress and new technologies, as well as how long it takes to connect to GPON and whether it is possible not to switch to fiber, but at the same time stay with a landline phone .

Tatyana Triputen, Deputy Director for Sales and Customer Service of the Minsk City Telephone Network branch of RUE Beltelecom, told about this.

Not so long ago, excited residents of the capital's Lyubimov Avenue turned to the editorial office of the BelTA agency, where the introduction of GPON is just being completed. Residents of one of the houses in the area found out that with the advent of high speeds and the ability to get Internet, TV and telephone over one cable, one nuance appears - they will have to say goodbye to the old landline phone number, or rather, to its first three digits.

“We were also told that if we do not connect this technology now, then later we will have to do it with our own money! Can we refuse it? And aren't they scammers? asked worried Minskers.

“Today we have a new round of network evolution. User requirements are rising, demand for high high speed internet, IPTV, IP telephony, and the possibilities of copper lines are no longer enough. Therefore, the transition to new platforms and solutions is the norm, and not some kind of emergency event. This is an objective process and a global trend. At the same time, it is very expensive to maintain both a copper and a fiber-optic line, Beltelecom cannot afford such unjustified expenses, - says Tatyana Triputen. “Changes in telephone numbers have been planned before, and annually, not only in connection with the transition to technology such as GPON.”

- Can the tenants simply be unaware of such work being carried out in the house?

“As for the appeal to the editorial office, most likely representatives of the construction organization, which lay communication lines for connecting GPON. Beltelecom employees come only after agreement with the owners of the apartments,” she explains. “We hold a tender, conclude an agreement with the contractor, after which he begins work on the construction of communication lines.”

It is the builder who is the very first sign that brings the subscriber news about the upcoming changes. After all, in order to conduct an optical fiber, an optical socket must be made in each apartment. Employees of ZhESov, where the connection is made, are required to know by name all the builders who work on their site. And the latter should have badges that residents should pay attention to.

“The contractor organization warns residents in advance about the work that will be carried out in their house, and also provides contact numbers by which residents can check if they are fraudsters. Information is posted on stands in the entrances, leaflets are distributed through mailboxes or handed directly into the hands of residents,” emphasizes the representative of Beltelecom.

“But not everyone reads the information on the stands or studies the leaflets from the mailbox.

“We are closely cooperating with the housing and communal services, and at our request, they bring information about the connection of fiber optics. And if necessary, the housing departments organize meetings for us with residents, where we explain in detail all the nuances of this process,” says Tatyana Triputen.

After the optical socket is installed in the apartment, it will be the turn of Beltelecom employees who will already connect the equipment itself. But before that, there will also be a door-to-door detour.

We are additionally hiring temporary workers, which several times bypass all residents. They are easy to recognize by branded bags and badges, they distribute specially prepared programs, which describe the technology in detail. In addition, they agree on a convenient time when our staff member can come and connect GPON. Now we are working in the South-West region, and our representatives are already going around the apartments in the second circle,” says Tatyana Triputen.

In this scenario, it is very difficult to miss the information that the house is starting to be connected to fiber optics, the main thing is to at least occasionally look at leaflets in the mailbox and communicate with company representatives who will tell you in detail what changes will be in your house in the near future.

One of the most exciting circumstances for tenants is information about a change in part of the owner's phone number.

“Yes, a number of requests come to us precisely because of the change of number. People, especially the elderly, find it hard to get used to this idea. But not the whole number changes, but only the first three digits. In addition, we turn on an auto-informer - an answering machine, which will redirect the subscriber who calls you to a new number, ”Tatiana Triputen emphasizes.

Such an autoinformer turns on when all apartments are connected to GPON. But even here Beltelecom can meet halfway. For example, at legal entities it is possible to connect a personal autoinformer.

“We try to approach each situation as individually as possible, to find a solution that suits both the subscriber and the company's specialists. But because of one subscriber who refuses to connect the fiber optic line, we will not be able to keep copper connections in the house, ”she notes.

Questions also arise about what then you will have to pay for connecting GPON technology. Now Beltelecom is modernizing communication lines at its own expense, in addition, subscribers receive a special unit that will run wires from one fiber to all gadgets in the apartment. And also free. But what about those who, for example, left for six months or a year, when a new technology was being introduced?

“We solve such issues with each specific subscriber individually. And I can’t say that now the service is free, and in three months it will become paid. One way or another, we find a solution together with the subscriber,” the specialist explained.

“Sometimes we hear the question of whether it is possible to refuse to connect the service, especially from the elderly, for whom the usual phone number is more important than all these new technologies. The fact is that all the old telephone exchanges will simply be turned off, and a person who does not connect in a timely manner will simply remain without a connection at all, ”Tatiana Triputen explains and emphasizes that they always try to find an approach to a person, solve the problem together.

For example, before the New Year, one of the inhabitants of the South-West was very worried that he would not be congratulated on the holidays because of the change of number. To reassure the elderly man, Beltelecom connected him to a personal autoinformer. Of course, you cannot connect all subscribers to such autoinformers, but this indicates the company's desire to resolve the issue favorably for everyone.

“Not a single Minsker has been left without communication! But we have been connecting GPON since 2011. It doesn't matter if it's new or old. In new buildings, by the way, it is much easier to work: we immediately install fiber optics there. But in the old districts, copper wires have to be replaced,” said Tatyana Triputen.

All technological innovations once seemed wild: people protested against electricity, were wary of cars, telephones, radio and television. And how many copies were broken during computerization! Moreover, some stubborn "Old Believers" are still shy of the computer and the Internet, but this has to be put up with - it is impossible to reverse progress.

“It seems to me that soon we, with our technology, will reach the point of no return, when people themselves will understand all the advantages of GPON. Already now, most of the requests we have come from those Minsk residents who are interested in when their houses will be connected to the optical fiber,” states a representative of Beltelecom.

In 2015, GPON will come to such metropolitan areas as the Institute of Culture and Uruchcha. In total, it is planned to connect more than 70,000 subscribers in Minsk this year.

GPON technology is a kind of FTTH (optics to the home) and involves bringing optical fiber to the subscriber's apartment. This eliminates all active intermediate devices (switches, routers), which undoubtedly improves the quality of services, and also creates the prerequisites for increasing the speed to the subscriber up to 1 Gbps or more. RUE Beltelecom plans to increase 650,000 GPON subscribers by 2017. This will increase the share of service users broadband access with higher speeds. At the same time, a “smart” ONU device is installed for the subscriber, which has various interfaces (Ethernet, FXS, WiFi) to provide all kinds of telecommunication services - IMS services, interactive TV ZALA, Internet, security alarm, intercom, and in the future - "smart home" services .

what's new said the Minister of Communications and Informatization Sergey Popkov

Belarus today ranks 32nd in the world in the development of information and communication technologies. Being a leader in the CIS and ahead of a number of European countries in the ranking, Belarus sets an ambitious goal to get into the top 30. To increase the ICT-advancement index, a state development program has been launched digital economy and information society until 2020, BelTA informs. What is special about this program was told by the Minister of Communications and Informatization Sergey Popkov.

1. IMS-platform of Beltelecom operator

Now it is possible to receive several services via one subscriber line - fixed telephone communication, Internet, IPTV television, control a sensor system (the so-called "smart home" concept). The cost mechanism for the construction of subscriber lines has been significantly reduced. If earlier communication lines had to be built for each service, today a number of services are laid in one subscriber line. Almost 2.5 million subscribers are already connected to the IMS platform.

2. Passive optical networks

The rapid pace of implementation of networks based on GPON technology makes it possible to provide data transmission services at speeds up to 100 Mbps. The number of subscribers connected via GPON technology in 2017 increased by 610 thousand to 1.7 million subscribers.

By the end of 2018, GPON will be in every high-rise building in regional and district centers. In 2019, the modernization of the so-called "last mile", that is, the subscriber line to the subscriber's apartment, will be completed.

In schools, we will finish work in 2019, in the medical field - in 2020.

3. Internet and TV

The number of TV broadcast subscribers in 2017 increased by 190 thousand and, as of January 1, 2018, amounted to more than 3.5 million subscribers, including 1.724 million IPTV subscribers and 1.79 million cable TV subscribers.

About 10.3 million subscribers use broadband Internet access in Belarus. There are about 3.1 million subscribers and users of fixed and about 7.2 million mobile broadband subscribers.

4. About 4G connection

The infrastructure operator "Belarusian cloud technologies» (beCloud), which is on equal conditions provides operators with the opportunity to provide subscribers with fourth generation communication services. Today MTS and life operators are already developing services based on fourth generation networks, velcom is in the process of resolving this issue.

Access to 4G today is available in Minsk, in all regional centers and large district centers. Until the end of 2018, LTE technology will come to settlements with a population of 50 thousand people. In 2018-2019, it is planned to install about 630 more base stations, which will provide access to a single LTE network to more than 76% of the population of Belarus. In fact, by the end of 2018 - in the first half of 2019, the large-scale deployment of the fourth generation network will end.

5. About 5G communication

The International Telecommunication Union has confirmed that by the end of 2018 it will start testing the fifth generation communication standard. 5G technology is designed to transfer large amounts of data to high speeds. But one must understand that fifth-generation networks are more needed to provide services for the economy and the industrial sector. These are ensuring public safety, the development of mobile television, the Internet of things, and the transmission of big data. As for citizens, it is likely that the percentage of 5G users will not be so large.

6. About the cost of communication services

Issues of tariff increase are under consideration, the decision will be made jointly with the Ministry of Antimonopoly Regulation and Trade. Tariffs can rise in a percentage not higher than the inflation rate, perhaps, as the minister promised, and will not reach the inflation rate.

7. About the third operator of external Internet traffic

Today we have two operators of external Internet traffic - the National Traffic Exchange Center and Beltelecom. Two operators quite successfully cope with the tasks. The ministry sees no need to create a third operator.

8. Development of an open data portal

Worked out regulatory framework to create an open data portal: which departments and what information should provide. The greatest demand is for information from the economic sector, which corresponds to the global trend and is understandable at the first stages of project implementation. Data in this category is in demand by the business community, which is the most active in the Internet environment.

After passing the initial stage of the portal operation, the distribution of the demand indicator may partially change in favor of data from other sectors: Agriculture, trade, real estate, housing and communal services and others. We are ready to hold an open competition for a developer technological solution. Until the end of the year, the de facto portal will work and be constantly updated depending on the needs of citizens and businesses, as is done all over the world.

According to Sergei Popkov, Belarus has made serious progress in the development of ICT, in the UN rating for readiness for e-government the country is in 49th place. Ahead of us are countries with much more developed economies. Belarus entered the top 20 countries with the most convenient electronic public services.

Now the task is to consolidate the efforts of the entire ICT community to implement a common digital agenda. At the EAEU platform, Belarus initiates the development of a paperless trade system as one of the main elements of optimization foreign trade, increasing the export potential of all countries of the Union.

A format for submitting initiatives to the Eurasian Economic Commission has been developed. Competence centers are now being created to work out these initiatives and isolate what will give a serious impetus to the further advancement of the digital agenda.

Alexander Lukashenko's statement about the Decree « On the development of the digital economy”:

The main goal of the document is to create conditions for global IT companies to come to Belarus, open their representative offices, development centers and create a product that is in demand in the world. The second goal of the Decree is investment in the future. These are IT personnel and education. The third is the introduction of the latest financial instruments and technologies. The world's leading economies are just eyeing this new phenomenon. Belarus is actually becoming the first state in the world that opens up wide opportunities for using blockchain technology. We have every chance to become a regional competence center in this area.

Today, Beltelecom is the most popular provider of broadband Internet access in Belarus. If you are planning to connect to byfly, but are lost among the proposed options, our guide will definitely be useful to you. We are talking about all Beltelecom tariffs for the Internet that are relevant in the current 2019 year.

Fiber or copper?

No, we do not offer you a choice. We are talking about two technologies still used by Beltelecom to provide subscribers with access to their services. And although work on laying fiber-optic cable is being intensively carried out throughout the republic, many settlements still remain “unclosed”. Therefore, for convenience, we divided all tariffs into two large groups.

If you have a "regular" Internet (xDSL)

You can specify the cost and conditions for tariffs on the official website http://byfly.by/client/tariffsrelax

The Domosed line is still in demand in those places where optical fiber has not yet reached: this is the best option out of all relevant Beltelecom Internet tariffs for individuals, attracting attention with unlimited access. Separately, it is worth highlighting two of its modifications - "Homebody Premium" and "Homebody Family".

Domosed Premium, in addition to the highest available access speed, also offers an annual subscription to the Kaspersky Crystal antivirus program for two computers at once.

And the cost of the tariff "Homebody Family" includes a fee for parental control. This is very handy if you want to make the network really safe for your child.

If, among Beltelecom's tariffs, you are looking for those that are best suited for pensioners who are veterans of the Second World War, pay attention to Social Unlim 3 - at the minimum speed, but also with a minimum payment and, moreover, without any restrictions on traffic.

The "Comfort" line with limited (not unlimited) traffic is suitable for rare use:

• "Express" - if you want to have prepaid traffic;
• "Mini" - if you want to pay for each spent meter of traffic.

Tariffs "Beltelecom" for "fiber"

Here again there is "Social Unlim" - this time with a more attractive access speed of up to 10 Mbps. It can be connected:

• families with disabled children under the age of 18;
• large families;
• warriors-internationalists;
• WWII veterans.

This is fixed in the instructions.

Beltelecom also connects this tariff to family-type orphanages.

The same speed as on Social Unlim is offered by Record 10, which costs more. This tariff can be recommended to pensioners who do not want to pay a lot of money for the Internet. The allocated channel is enough for regular surfing the net, for video communication with children and grandchildren, and for watching movies online.

The most popular Beltelecom tariff from this line today is Record 25. It offers quite decent speed for the money and fits the needs of most people perfectly.

If you are an adherent of online gaming battles and need a solid channel, then the Record 50 and Record 200 options will solve all your problems.

How to quickly check the balance, enter the promised payment, pause and other services for all Beltelecom services? Use new Personal Area, here is ours, even from the phone.

Service packages

In addition to the Internet, Beltelecom also offers combined service packages, including access to the network, as well as telephone and interactive television services (halls).

The most popular options are "Yasna" for fiber optics and "Family" based on a regular xDSL connection.

The Yasna line offers high-speed Internet access using PON technology at speeds from 35/17.5 Mbps to 200/100 Mbps and is very popular among the most different categories population. It is no coincidence that there is even a separate tariff "Yasna Igrovoy" with large quantity bonuses for fans computer game World Of Tanks.

On the "Family" for obvious reasons, the speed is more modest: from 3072/512 Kbps to 4096/512 Kbps.

Beltelecom is modernizing telephone networks, at the same time actively offering its services and recommending disconnecting from private Internet providers". So briefly you can convey the essence of several appeals that came to our editorial office. We figured out the situation and talk about the pros and cons of this modernization.

Now in Minsk and the regions, a planned modernization of telephone networks is underway, in which the state telecom operator decided to include fiber optic wiring in an apartment and free delivery of modems.

Why it's good: fast Internet without unnecessary actions

At first glance, the idea is great. Many people still use outdated, slower and more expensive ADSL, or even regular 3G, because Ethernet providers did not reach their homes, or because they simply do not find time to go to the office, choose a tariff and conclude an agreement.

Beltelecom eliminates this problem. You are automatically provided with high-speed Internet, a modem is connected, and then a specialist arrives at a convenient time to connect necessary services. No extra action on your part.

At the same time, there is too active promotion of services?

In addition to the appeals of users received by our editorial office , a similar thread was created on the online forum . Here is what the author of the topic writes:

“Already several acquaintances in their high-rise buildings have been extended free fiber optic cable to almost every apartment. Modernization. they say, leaving copper. The installers sang sweet songs about the free distribution of routers, the super quality of telephony and good internet.

Everything seems to be fine, but then ...

In general, a young guy comes and starts to ride hard on the ears, it all depends on the age and advancement of the “ears”. If "ears" retirement age, they are signed for everything at once: phone, ByFly, Zala. Timid objections that there is television, and the boy, without blinking, declares: “The telephone will not work without Zala!”

Here is a photo sent to us by another reader.

It was posted on the bulletin board of one of the Minsk high-rise buildings. It can be assumed that the authorship belongs to some private provider, dissatisfied with the policy of Beltelecom.

Private providers "shut down"

We asked if private providers had heard about such actions of Beltelecom employees. It turned out that they not only heard, but also tried to resist it.

For example, the operator Unet.by(LLC "United Networks") wrote an official claim to RUE "Beltelecom" (a copy is in the editorial office) with a request to conduct a trial in the system active sales and refute information that discredits business reputation internet operator.

The claim, in particular, states that since mid-May, the provider’s call center employees began to receive calls with questions “how can we continue to use your services”, “why did you decide to close”, “who will provide services instead of your provider” and similar wording .

Unet.by, according to the claim, created a working group that found out that Beltelecom's sales managers "spread false information about other Internet companies among the residents of certain multi-apartment residential buildings." The provider claims that Beltelecom employees are talking about the imminent closure of alternative providers and the “cutting out” of all communication networks alternative to the state provider.

The document also states that a survey of residents was conducted in one of the houses in Minsk, which “confirmed the dissemination of false information about the operator, discrediting his business reputation.”

Beltelecom considered the claim unfounded. This wording is contained in the response letter:

Director General of Unet.by Vladimir Volosenkov considers Beltelecom's answer strange: “Obviously, we wouldn't just file a complaint out of boredom. Yes, and communication with fellow providers confirms the same picture of misleading users throughout the country. It is indicative that in the answer of Sergey Ivanovich (Sivodedov, CEO of Beltelecom. — Ed. note) there was not only no hint of any apology, but even a formal remark about the intention to investigate or instruct representatives of his company”.

Unet.by notes that messages from users continue to arrive even after their complaint. Currently, they continue to collect statements from users and are considering taking legal action.

Yuri Santersky, co-founder of the Internet operator fly net, also said that they were approached by clients with a question about whether private companies would continue to provide communication services. According to them, they received such information from representatives of Beltelecom.

Santersky also complains that “frequent bans on work in cable ducts for private operators, dumping prices for communication services for their customers, unjustifiably high cost of renting cable ducts hinder the development of the republic's communications market. Ultimately, all this will have a negative impact on the consumer of services, including Beltelecom subscribers.”

However, ADSL providers that use a copper cable for connection got the most (after all, they change it to optics during the upgrade). BelInfoNet I even had to post information on the website describing what to do if Beltelecom employees came and they were convinced that it was necessary to disconnect the old provider.

In company "Aichyna Plus", which also provides Internet using ADSL technology, claim that they also constantly face the problem of disconnecting subscribers due to the fact that Beltelecom is quite actively entering residential buildings with xPON technology:

“We have stories when our subscribers are not asked if they want to buy Beltelecom services. They are simply told: from the 1st of next month, all private providers will be turned off in your house. And you run the risk of being left without a phone, and without the Internet, and without television.

You can opt out of extra services.

Briefly explain: remember that no one can impose a provider or any additional services on you.

If you already have an ISP or cable TV that suits you, you don't need to disconnect from them. If Beltelecom brought fiber to your home and installed a modem, this does not oblige you to anything, even if you now do not have high-speed Ethernet Internet, but an ADSL connection.

In the latter case, however, this is rather problematic. Since it is necessary to apply to BTK before the design stage so that they leave the copper line. In this case, you have the right to leave only the old number and not connect high-speed Internet (xPON), or leave the old one and connect the new number (in the latter option, you will have 2 subscription fees for the lines).

Beltelecom's answer: "Maintaining a copper network is an expensive pleasure"

The situation was commented Commercial Director Beltelecom Sergei Turomsha:

After all, all our services are now available on fiber optics. But providers in this situation are in no hurry to ask to keep copper lines in exchange for compensation for all costs of their operation. They want to keep the old conditions. But then who will pay the full costs?

On the other hand, what kind of copper can we talk about when subscribers already today need Internet at speeds up to 100 Mbps? Beltelecom's maximum tariff plan on copper lines provided Internet access at speeds up to 10 Mbps. And we were very afraid to introduce such a high-speed threshold, since we believed that ADSL technology won't let you endure state standard ensure the quality of the connection.

Therefore, I believe that the providers themselves are well aware that copper is yesterday. Those who a few years ago did not think about investing in infrastructure, about changing the technological platform, today are “reaping the fruits” of their management decisions.

By the way, laying fiber is not some kind of exclusive technology that allows you to get high speed Internet access. In Belarus, many private providers have chosen the path of building Ethernet networks. And in this case, they do not depend on Beltelecom's copper lines in any way.

The arrival of Beltelecom with an optical socket in every apartment is by no means equivalent to a mass cleansing of the market and the disappearance of private operators as a subspecies.

Everyone will find a place in the sun. Belarus has very diverse consumers of telecommunications services. Many prefer some particular TV channels or services that Beltelecom does not provide. Someone appreciates in small operators, for example, the opportunities that provide local networks. Therefore, there is nothing terrible in the arrival of Beltelecom. Those who do not invest in their business and resist progress will disappear from the market."

Beltelecom: employees are not set to “squeeze out competitors”

Beltelecom also denied the information about the “squeezing out” of competitors:

“We set the task for the employees who work with clients to promote the services of Beltelecom as much as possible. We never form any list of shortcomings or weaknesses of competitors. the main task- to focus the attention of customers on our merits.

I believe that any provider regarding the subscriber base of Beltelecom acts in exactly the same way. Or do you seriously think that someone's "hunters for subscribers", having heard that in front of them existing clients our company, immediately stop the conversation, without trying to lure the subscriber to their side?

Accusations against Beltelecom that we use uncivilized methods of competition, and everything around is white and fluffy, can only cause a smile.

By the way, in September of this year, we invited the management of United Grids to a meeting to discuss the situation with the appearance in a number of houses on bulletin boards and in mailboxes of residents of anonymous leaflets with information misleading consumers about the goals and objectives of RUE Beltelecom » modernization of telecommunications networks.

The initiative to meet with representatives of Unet.by is explained simply - the “arguments” given in anonymous leaflets closely intersected with the information that had previously appeared on the official website of the operator and in a letter to RUE Beltelecom.

The described meeting took place and passed in a rather constructive way. Unet.by was informed about the ongoing work on the reconstruction of networks, organization of sales of Beltelecom services and interaction with private providers after the appearance of GPON networks in homes.

In turn, the top managers of Unet.by admitted the possibility of a personal initiative not agreed with the management on the part of one of their own employees regarding the distribution of the above anonymous materials, promised to look into the situation and, if necessary, take appropriate measures to prevent such methods of work On the market.

It seemed to us that the “conflict” described above could be considered settled on this. Therefore, we perceive the words about the need for any apology from Beltelecom in this case with some surprise.

Another problem: Wi-Fi interference in the house

Even if we ignore the possible fact of incorrect work of sales managers, the total coverage of houses by Beltelecom with the Internet with the installation of modems has another problem.

“We have Huawei modems installed for everyone in our house, and Wi-Fi is turned on at full capacity by default,” said Grigory, one of the new Beltelecom subscribers in Minsk. “I had to run around the floors and ask grandparents who don’t use the Internet to ‘press a button’ to turn off the Wi-Fi they don’t need.”

As evidence, Grigory sent screenshots of the inSSIDer Wi-Fi analyzer program:

On the first screenshot, the program shows more than 40 Wi-Fi networks in the coverage area. Most network names look like "HUAWEI-abcd" - these are the names assigned by modems to networks by default. “Most likely they are not used at all”, suggests Gregory.


The second screenshot shows the signal strength of the surrounding networks. It is noteworthy that the network in the young man's apartment (ZTE5) is only in 5th place.

The same information is confirmed by Alena from Minsk, who sent a screenshot showing the abundance of active WiFi networks in the reception area of ​​her smartphone. And here we also see “faceless” networks, but already ZTE with six-digit indexes. It is unlikely that there will be so many active users of high-speed Internet in the five-story Khrushchev building in the center of Minsk.