Monitoring the opinion of parents on the provision of paid educational services. Monitoring the provision of paid educational services is under the control of the Department of Economics of Rostov Questions for monitoring on paid educational services

One of the measures aimed at ensuring the stable socio-economic development of Rostov-on-Don in 2016 is monitoring the provision of paid services by municipal organizations.

The results of monitoring the provision of paid services allow us to give a qualitative assessment of the measures taken by the Administration of the Don capital to common policy regulation of tariffs for services (works) of municipal organizations in the territory of Rostov-on-Don, ensuring efficient spending budget funds with an optimal combination of economic interests of consumers and municipal institutions providing services.

In 2016, specialists from the Department of Economics of Rostov-on-Don monitored the provision of paid educational services by municipal educational organizations.

The monitoring results show that currently paid educational services are in great demand. There is a variety of educational organizations on the consumer market (preschool educational organizations, educational institutions and organizations additional education) that implement various educational programs on a paid basis.

Until 2015, paid educational services were provided by 111 educational institutions. In 2015, tariffs were agreed and another 55 educational organizations began to provide paid educational services. In the 2015-2016 academic year, paid educational services were already provided by 166 municipal educational institutions. That is, the number of organizations providing educational services on a paid basis increased by 1.5 times.

Since the beginning of 2016, the Department of Economics of Rostov-on-Don has received requests for approval of tariffs for paid educational services from another 25 organizations.

In the 2016–2017 academic year, paid educational services are expected to be provided by 191 municipal organizations: 66 schools, gymnasiums and lyceums; 117 kindergartens; 8 institutions of additional education. Thus, the provision of services on a paid basis is planned by 66% of municipal organizations of the total number of educational institutions of the city.

As a result of the monitoring, it was found that paid educational services are provided in order to fully meet the educational needs of citizens, are additional in relation to compulsory educational programs and are provided only on a voluntary basis and at the request of the student. Tariffs for paid educational services for each educational institution are established by a resolution of the Administration of the city of Rostov-on-Don.

The provision of paid educational services by organizations is regulated by the Federal Laws “On Education in Russian Federation"and" On the protection of consumer rights ". The rules for the provision of paid educational services are approved by the Decree of the Government of the Russian Federation of August 15, 2013 No. 706.

According to the specified regulatory legal acts, the provision of paid educational services should be carried out on the basis of concluded contracts.

The conclusion of a contract for the provision of paid educational services must be preceded by informing the consumer of such services about their essential properties.

The educational organization must provide the consumer (his legal representatives) with reliable information about himself and the educational services provided, ensuring the possibility of their right choice, this includes:

- name and location (address) of the educational organization, information on the availability of a license for the right to conduct educational activities and certificates of state accreditation indicating registration number and period of validity, as well as the name, address and telephone number of the authority that issued them;

– the level and focus of implemented basic and additional educational programs, forms and terms of their development;

– list of educational services;

– the cost of educational services;

- admission procedure and requirements for applicants.

Information on the provision of paid educational services can be found directly at the institution and on the official website of the educational organization on the Internet.

When concluding an agreement on the provision of paid educational services, the information specified in this document must correspond to the information posted on the official website of the educational organization as of the date of conclusion of the agreement.

The monitoring showed:

– on the official websites of educational organizations there is information on the provision of paid educational services, provided for normative documents;

- paid educational services are provided by institutions on the basis of concluded contracts;

educational institutions attendance records are maintained;

- accrual of payment for the provision of paid educational services is carried out according to the classes actually attended;

- payment for the provision of paid educational services is made by the recipients of these services non-cash to the settlement accounts of institutions;

- services are provided on the basis of tariffs approved by the Decrees of the Administration of the city of Rostov-on-Don.

Based on the results of the monitoring, there were no violations in the procedure for the provision of paid educational services provided by educational organizations.

Specialists of the Department of Economics of Rostov-on-Don permanent basis monitoring of tariffs for paid educational services provided by municipal educational organizations of the capital of the Don.

Beginning of the school year. Everyone who respects himself educational institution seeks to offer students educational services in addition to the state (municipal) task established for him, but no longer free of charge.

The new law on education does not prohibit this type of activity, which is regulated by the Rules for the provision of paid educational services (hereinafter referred to as the Rules), approved by the Government of the Russian Federation. The rules define the procedure for the provision of paid educational services, the rights, duties and responsibilities of the contractor and customer, and apply to all educational organizations.

Paid educational services is the implementation of educational activities on assignments and at the expense of individuals and (or) legal entities under agreements on education concluded upon admission to study (hereinafter referred to as the agreement). The one who provides them is called Contractor (in our case, this is a school), and the one who wants to order them or orders them - Customer (in our case, these are the parents (legal representatives) of the students).

According to the Rules, paid educational services cannot be provided instead of educational activities, the financial support of which is carried out at the expense of budget appropriations federal budget, budgets of subjects of the Russian Federation, local budgets . That is, everything that is within educational standards, is free , and everything in excess is paid. If this requirement is violated, then the funds received by the Contractor illegally are returned to the persons who paid for these services.

To make sure the school is free, check out its Curriculum. It contains a list of subjects and the number of hours allocated for each subject per week (academic and extracurricular). All of this is free for students. For example, the curriculum provides for the study of one foreign language. If you want children to study a second foreign language or, for example, nanotechnology and robotics, but they are not in the Curriculum, then if you please, fork out.

Paid educational services are provided only at the request of the parents (legal representatives) of students and contractual basis, i.e. the school does not have the right to force a student to attend paid classes in without fail, and also if the corresponding agreement has not been concluded.

If you still want to use paid educational services, then you can choose them from the List offered by the school, which must be agreed with the Governing Council (Parents' Committee) of the school.

For the organization of paid educational services, the Contractor creates the appropriate conditions (allocates equipped study rooms meeting the requirements of SanPin, educational and laboratory equipment, qualified personnel). If this is not created, or you doubt the quality of the service offered, then it is probably not worth signing the contract.

The cost of educational services is also important. According to the current legislation, the amount of payment for the provision of educational services is established by agreement of the parties. At the same time, the cost of the service includes the costs of the Contractor and his remuneration. The cost of the service must be economically justified. See if you can lower it.

After the conclusion of the contract, the Contractor it is forbidden to increase the price educational services under the contract in excess of the inflation rate provided for by the main characteristics of the federal budget for the next financial year and planning period.

And here reduce cost paid educational services under the contract, the Contractor may. For example, for those who study well, for orphans, for children from large families or low-income families. In this case, the difference can be covered by own funds Contractor, including funds received from income-generating activities, voluntary donations and earmarked contributions from individuals and (or) legal entities.

The organization of paid educational services should be regulated by the legal documents of the school, and you should familiarize yourself with them. This is academic plan, learning programs, a list of textbooks, a schedule (schedule) of paid educational services, staffing(composition of personnel); local acts: Regulations on the provision of paid educational services, Job description, Agreement on the provision of paid educational services, Procedure for pricing and payment for the provision of paid educational services, etc.

All information about the provision of paid educational services should be posted on the information stand and the school website. At the same time, this information and the information provided at the conclusion of the contract must be the same.

In addition to the legislation on education, the organization of paid educational services is subject to federal laws: No. 83-FZ, "On non-profit organizations”, “On consumer protection”, Civil Code RF. Therefore, illegal actions or inactions of the Contractor can be appealed to the educational authorities, prosecutors, in the consumer rights protection society, in court.

Paid educational services are under control: general requirements

Monitoring the opinion of parents on the provision of paid educational services Dear parents! You are taking part in a sociological study, the purpose of which is to study the need to introduce additional paid educational services in secondary school No. 53 of the Dinskoy district. Please, answer all questions of the questionnaire. It is easy to answer the survey questions. Read the question carefully and circle the answer that best fits your opinion. If you did not find this, then briefly state your answer in the “other” option. Thanks in advance for your cooperation! In total, 97 (70%) of 139 families took part in the survey. The survey was conducted by class teachers. No. 1. Questions of the questionnaire Number % of respondents In your opinion, is it necessary to develop a system of additional paid educational services at school? A) Yes, it will help the all-round development of the child 21 22 B) No, it is not available to us due to the financial situation of the family 65 67 C) No, the child should not be overloaded 7 7 D) Other 4 4 2. A) Does your child receive paid Additional services out school? yes 18 19 B) no 79 81 3. A) Are you ready to pay for additional services? Yes 15 15 B) No 70 72 C) Difficult to answer 12 12 4. What monthly fee for one service (4 lessons per month) can you pay? A) 50 rubles. 27 27 B) 100 rubles. 16 16 B) 200 rub. 13 13 D) Any amount is impossible for my family 41 42 5. A) What additional services from the list do you agree to receive? - parent club (living room): consultations of a psychologist, social pedagogue, speech therapist; -sport sections; - Foreign language courses; - preparation for school; - computer courses. 57 59 11 9 23 7 11 9 24 7 B) C) D) E) A) What additional paid services do you think your child needs? Additional individual sessions on the subject Preparing for school Foreign language courses Psychologist's consultation Classes with a speech therapist When, in your opinion, is it more convenient to conduct additional paid services? from 16.00 B) from 16.30 5 5 C) from 17.00 20 20 D) from 17.30 11 11 6. A) B) C) D) E) 7. 19 24 17 22 15 20 25 18 23 15 61 63 Comparative diagram of parents' answers 90 80 70 60 50 40 30 20 10 0 1 question 2 question 3 question 4 question A B C D 5 question 6 question 7 question E The diagram shows that the answer “B” was received most of all for question 1) No, it is not available to us in connection with the financial situation of the family; question 2 “Does your child receive paid additional services? Answer B) no; question 3 “Are you ready to pay for additional services?” answer C) “I find it difficult to answer”; question 4 “What is the monthly fee for one service (4 lessons per month) can you pay?” answer D) "For my family, any amount is impossible." Conclusions: 42% of parents cannot receive additional paid educational services for their children.