Decathlon (Decathlon.ru) is an online store of the company of the same name, founded in 1976 in France, specializing in the production and sale of affordable high-quality clothing, shoes, accessories for sports and an active lifestyle, as well as various sports equipment. Due to the fact that Decathlon has removed the manufacturer and wholesaler from the classic chain of sales, its products are as affordable as possible and accessible to people with any level of income. In addition to the online store, the company has a large network retail sales in different cities in 46 countries of the world.

Decathlon.ru has an official mobile app available for free download on Google Play and App Store. It allows owners of tablets and smartphones not only to choose and buy desired goods from the catalog of the online store anywhere and at any time, but also to use a virtual discount card and promotional coupons in retail outlets networks.

Products in the store Decathlon.ru

The store catalog contains over 20,000 products for those who love sports and lead an active lifestyle. This:

• Clothes, footwear and accessories.
• Bags and backpacks.
• Sports nutrition.
• Electronics.
• Optics. Sports equipment for over 70 sports including running, fitness, volleyball, soccer, skiing, equestrianism, figure skating, tennis and more.

The range includes products for children, men and women. All products of the company are divided into 20 brands: Simond, Oxelo, B'twin, Artengo, Solognac, Caperlan, Quechua, Fouganza, Orao, Kalenji, Aptonia, Domyos, Geologic, Inesis, Nabaiji, Newfeel, Geonaute, Kipsta, Tribord, Wed' ze.

How to save money at Decathlon?

1. Buy items from the "Sale" and "Our best price" sections.
2. Get a free My Decathlon customer card. It can be issued on the website or in any network store after filling out a short questionnaire. The Loyalty Program Card allows you to accumulate points for purchasing goods at Decathlon and spend them on future orders.
3. Subscribe to the official pages of the online store in in social networks to receive personal offers, promptly learn about new promotions and sales, participate in contests and prize draws.
4. Use promotional codes to order goods on favorable terms.

Promo codes for Decathlon.ru store

Want to get a discount on your purchases at Decathlon right now, without spending any effort, time or money on it? It's very simple. Use promotional codes for the store - unique alphanumeric combinations that are entered in a special field in the Basket and activate a discount or bonus (for example, a gift or free shipping).

Our site offers to get promotional codes for Decathlon.ru for free. You will need:

For offers with the "Open promotions" button, a promotional code is not needed. Our site will redirect you to an online store page with a list of products that are sold at a discounted price, or to a page describing the conditions for receiving a bonus.

Order and pay at the Decathlon store

Buying goods for sports and active lifestyle on Decathlon.ru is not at all difficult. Here is a step by step guide:

Step 1- collect the necessary goods in the Basket, having studied the necessary sections of the catalog or using the form quick search by item name/article. Do not forget to use convenient filters for selecting and sorting goods, pay attention to special icons that mark popular, profitable, new items in the assortment;

Step 2- go to the Shopping Cart and see if you have added everything you need to it, if the colors, sizes, quantity and other parameters of the goods are indicated correctly.

Step 3- use the promo code to get a discount (if you have one).

Step 5- enter your full name and contact details.

Step 6 - indicate how the order will be delivered: to the nearest Decathlon store, Hermes pick-up point, or to your home/office by courier. Please note that shipping to the store is free.

Step 7- confirm the order.

Step 8- Receive and pay for the order in cash or with a bank card.

The store gives its customers 30 days from the date of receipt of the order to return unsuitable goods. But this option is only valid for loyalty program cardholders.

The French company Decathlon was founded back in 1976 by Michel Leclerc. Both then and now, its main concept is to provide athletes with the entire range of products (from clothing to sports equipment) in one place. This idea was brought to life through not only an extensive network of stores, but also own production. The company's products are distinguished high quality and affordable prices, and to make goods even more affordable, regular customers are offered a Decathlon customer card. What it gives, how to get and use the discount - all this will be the material.

Features of the Decathlon network

To date, Decathlon has covered about 70 sports, it has 30 of its own trademarks and more than a thousand stores around the world. 70,000 employees work for the benefit of the company, which generates an income of approximately 10 billion euros per year.

In Russia, the first Decathlon store appeared in 2006. During the 12 years of its presence, the company has opened 53 stores and launched several enterprises for the production of sporting goods. Along with large metropolitan areas (Moscow and St. Petersburg), where the most a large number of outlets, the sales market also covers smaller settlements: Ryazan, Penza, Perm, Orenburg, Yaroslavl, Tula, Tomsk, Krasnoyarsk, Voronezh, Volgograd and others. The coverage area extends to 32 cities.

Important! Since 2013, the online version of the Decathlon store has been operating on the resource https://www.decathlon.ru. With the help of this service, you can place an online order and pay for the purchase. This service allows you to drive to the chain's supermarket within an hour after booking and receive a finished order.

Also on the official website you can find many important and useful information: about current promotions and discounts, terms of delivery and payment, after-sales service, size tables, addresses of outlets, reviews of real buyers, innovative developments, practical advice and recommendations and much more.

Loyalty card

For regular customers, bonus cards are provided, which make it possible to accumulate and spend points in the Decathlon network. It's kind of delayed discount tool, because with the accrued bonus units you can pay for the full or partial cost of the goods.

What does the card give

The Decathlon card gives you the opportunity to receive not only discounts, but also a number of other privileges.

1. Longer return period. For ordinary customers who do not own a card, 2 weeks are provided for the return of products that did not fit. And for participants of this program, this period is extended to 30 days. Moreover, if the order is made through the online store, then you can return the item within 365 days.
2. All purchase history is saved. All operations on orders, returns, exchanges, accrual and write-off of bonuses are available at any time in your personal account.
3. Free shipping on orders over 5000 rubles. The privilege extends to some regions of the country and consists in the free delivery of booked products to Hermes pickup points.
4. Operative informing about current promotions, discounts and other sporting events. Such notification can be carried out by SMS messages or emails, depending on the desire of the client. Also, all interesting offers can be found in your personal account on the company's website.
5. For lovers of cycling or cycling available free technical inspection vehicle . To do this, when buying a bike, you need to present a customer card, then it will be possible to contact the Decathlon workshop located in the store within 6 months. You should be aware that some outlets provide a full list of after-sales services, while others provide only partial services. More detailed information can be obtained from the official website.

How to get a

You can participate in the loyalty program individual who has reached the age of majority. To register, it is enough to fill out a special form in the store, indicating personal data. You need to do this yourself at a special rack or on the information table.

On a note! You can issue a client card and activate your personal account on the official website or in mobile application Decathlon. To do this, select the appropriate section and indicate your e-mail, where the form template will be sent to activate the user in the system. After this procedure, access to all your data will open.

A special feature of the design of a discount plastic card is the ability of the client to choose your design from the options available. To get a discount at a point of sale, you need to enter your first and last name, since the card is personalized. You must also provide contact information for feedback. After that, one of the proposed image templates is selected, which will be displayed on the plastic. Within a minute, the original personal card will be ready.

How to save and spend bonuses

The scheme of working with the card is simple - in order for points to be credited to a special savings account, it is necessary to provide the cashier with your discount every time you make a purchase. Every 50 rubles brings 1 bonus, which is equivalent to 1 ruble. When the accrued amount becomes equal to 200, it is automatically deducted and in the form of an electronic coupon comes to the Client's Personal Account.

Important! For online orders over the Internet, bonuses are also provided, but only if you choose delivery to the store. In all other cases ( courier service or at points of issue) points are not added to the card.

Bonus units are credited only in the amount of a multiple of 50 rubles, the rest of the value is not taken into account in the current purchase and does not move to the next one. For example, if the check is 1029 rubles, then 20 points will be credited to the bonus account (and the balance of 29 rubles is not counted).

The discount coupon, which is equivalent to 200 rubles, is automatically generated by the system and becomes available on the company's website in the Client Card section within 2-3 days. The program participant receives a notification about this on email or via SMS. To use the certificate, you need present a printout or unique number cashier along with the card or indicate when placing an online order in the online store.

Important! The e-voucher must be spent within 3 months, otherwise it will be cancelled. And the validity of points, the amount of which is less than 200, is 365 days from the date of the last purchase.

How to check balance

You can check the balance on the card in different ways. The easiest and most affordable is to ask the cashier at any retail outlet in the network. If there is no possibility or desire to go anywhere, then you can view the account balance via the Internet by going to the official website or the Decathlon mobile application. To do this, you need to carry out login with your username and select the appropriate tab in the services menu.

Additional terms

You can get bonuses on the card and for returned products, the purchase period of which is more than 30 days. In such cases, the cost of the goods is credited in points to the savings account, while the amount is a multiple of 200 (1 coupon) is treated in favor of the client. For example, if the buyer returned an item worth 1299 rubles, then he will receive 1400 points.

It is also worth knowing that an electronic certificate for 200 bonuses is a one-time one - you can pay for products with it only once. Therefore, it is not profitable to buy goods worth less than 200 rubles - it is better to choose something else or pay in another way.

Important! A product group that is already on sale at a discount does not participate in the bonus program.

discount card cannot be cashed out. The points accumulated on it are not subject to gift or transfer to another participant of the bonus program.

Other network offers

In addition to the bonus program, the Decathlon chain of stores regularly holds various promotions and sales that make the purchase not only useful and successful, but also profitable. At the end of 2018, the following events are taking place:

• sales (seasonal and leftovers) with an average price reduction of 40-70%;
• promotion for the return of the discount amount for those who bought the product earlier at a higher price;
• promotional codes (for example, saving 200 rubles when ordering from 2000 rubles);

• cash back when ordering products from partner sites (1.5% - 4%);
• gift certificates that allow you to present a valuable gift for any amount (from 500 rubles to 50,000 rubles) for the purchase of Decathlon branded goods and other offers.

Additional company services

Decathlon tries to be as accessible and comfortable as possible for each of its clients. Yes, online booking delivery to the point of sale is free of charge. The client only has to drive to the nearest store within a week and pick up the finished order. At the same time, a fitting service is available and the ability to refuse some of the things if they do not fit in size, color, style or other parameters.

For a certain category of goods, a 2-year warranty is valid - these are skates, scooters, roller skates and bicycles. For other sports equipment, service maintenance in the workshops located directly on the territory of the store. This is very convenient and practical for customers, since there is no need to look for special service centers to repair or simply replace a part.

In addition to the official website, you can order Decathlon products directly on your smartphone or tablet. To do this, you need to install mobile app and register yourself in it. Such a platform provides access not only to a huge catalog of goods, but also to the user's personal data. In addition, the main page displays all current offers, promotions and sales.

Advice! With the Decathlon app on your phone, you don't have to carry it everywhere bonus card network, it is enough to provide its electronic version at the checkout. And thanks to additional functions, such as a scanner, you can use the barcode to see the price of the product, its availability in any stores, specifications and other information.

Questions and answers

Sometimes customers of the Decathlon network have some questions regarding online booking, features of the bonus program and other nuances of the company's activities. Answers to some of them will be given in the table below.

1) by phone hotline+74959958844 for Moscow, 88007007766 for other regions;

2) directly on the site, using a special template in the "contact us" section;

3) online using a chat with a decabot - a virtual consultant (in the lower right corner on the main page, the message icon);

So, the Decathlon network is recognized and in demand in 50 countries of the world. Its products are of decent quality at affordable prices. At the same time, every sports connoisseur (both professional and amateur) has the opportunity to purchase everything you need in one place. And in order to make the purchase even more profitable, the network offers customers' accumulative cards of the same name and a variety of other promotions that are held both on a permanent and temporary basis.

Buyers of sports equipment and clothing can participate in the bonus program. With frequent purchases, bonuses are awarded, which are later used as a discount. To do this, you need to register a card in a store or on the Decathlon website.

The card is issued in the store to one customer free of charge. An electronic analogue can be downloaded on the website or through a mobile application and is also free.

How to register a Decathlon card

How to create a Decathlon e-card

If the customer does not have a decathlon card, it can be obtained and activated as follows:

Step 1. Specify email address and password. Click on the "Confirm" button

Step 2 Enter the card number, personal and contact details (phone number and address)

Step 3 Select a store, agree to the terms and click on the "Save Changes" button.

To gain access, you do not need to confirm your phone number or email with an SMS password through a link. A personal account with a card number appears immediately after filling in the blank fields of the questionnaire.

What does the card give

The cardholder receives privileges compared to the ordinary buyer. The program covers Retail Stores and online shopping.

With an activated card, you can:

1. Exchange goods purchased via the Internet within a year. If the product was purchased in a store, the exchange period is extended to 30 days.
2. Control your expenses with electronic form checks in your account.
3. Receive goods without paying delivery from the amount of 5 thousand rubles.
4. Get a free inspection at Decathlon stations within six months of purchase.

For getting electronic version in the mobile application, you will need to download the program and install it on your phone.

Attention! The application is not compatible with some android models. If so, when searching on a mobile device, the program does not appear in the list.

Rules for accumulating and using bonuses

When buying in a store, as well as when buying online, for every 50 rubles in the check, 1 point is awarded. At the same time, bonuses are not accrued if the buyer has arranged delivery to the pickup point or by courier.

Points accumulate over the course of a year and then expire. If during this period the buyer collects 200 bonuses, a discount coupon is formed for the same amount. The buyer is informed about its formation and readiness (within three days) by phone or mail. From this moment on, the time for the coupon realization is made. If the discount is not used during the quarter, the points will expire.

The Decathlon loyalty program is unusual in that by accumulating a certain amount, a discount coupon is formed with a short period of use. Buyers who are accustomed to accumulating points throughout the year, and who do not read the rules, may be disappointed when they lose their accumulated bonuses.

The Decathlon store sells sporting goods for eighty activities. As in other large retail chains, here customers are invited to participate in a bonus program that allows them to make purchases with the maximum benefit. See below for information on how to get a customer card at a Decathlon store.

What is My Decathlon

IN trading network Decathlon operates as one bonus program designed for regular customers. To take part in it, you should get a card called "My Decathlon".

It is used both in retail outlets of the network and in the online store. Every fifty rubles spent on a purchase is one bonus.

If two hundred points have accumulated on the card, they can be exchanged for a discount coupon also worth two hundred rubles. A notification about the provision of a coupon comes to the email address left on the site.

Points allow you to pay the full cost of the item, and only products included in the "Sale" category do not accept participation in the program. The coupon must be used within ninety days, after this period it expires. Accumulated points are stored on the card for a year.

What does the My Decathlon customer card give?

The Decathlon store customer discount card is personalized and completely free. Some customers think that when they buy goods at Decathlon, they are issued discount card, However, it is not. As a rule, after presenting a discount card, the buyer receives a discount immediately and buys the selected product at a reduced price.

With the Decathlon customer card, everything is somewhat different - it works according to a different scheme and is neither a discount nor a gift. For each purchase made, bonuses are awarded, which are necessary to pay for the next purchase in this store (some part of its cost or in full). The more the thing costs, the more points will come to the account.

Registration of a customer card is required. The client performs this procedure when he creates an account on the website decathlon.ru. Up to this point, it is impossible to buy something here.

At the same time, you do not need to register on the portal to receive the card. You just need to come to Decathlon in person and ask an employee to issue it.

What does the My Decathlon customer card give:

• a longer period for the exchange or return of products purchased from Decathlon - one year;
• no need to save sales receipts (all of them are available on the site in electronic form);
• the cardholder receives free delivery of goods if they purchase them for more than five thousand rubles;
• receive notifications about new promotions and other events in the store;
• free technical inspection of goods from certain categories, for example, bicycles. This is possible within six months from the date of purchase.

Instructions for obtaining a discount card

The My Decathlon customer card is obtained very simply and free of charge. The buyer comes to the store, looks for a special counter and takes a questionnaire from the employee, where he enters the necessary information.

The virtual card is also issued easily. You need to do the following:

Important! If the card has already been received in the store, you need to leave it in Personal account its number, and if the client has not yet issued it, a number is assigned that will allow you to start accumulating bonuses. Here you need to specify personal information, contact details and the address of the nearest Decathlon store to the buyer.

Registration and activation of the card

To register a Decathlon client card, you need to go to the official website of the store and find the “Client Card” tab there. It is located at the very bottom of the main page.
If the client has already entered his data into the questionnaire received from the store employee, registration is carried out after indicating the card number and pressing the "Confirmation" button.

You do not need to activate the discount card - this happens by default.

How to check card balance

You can check the balance of the client's card by visiting Decathlon and contacting the cashier, or by going to the website decathlon.ru in the Personal Account. In the latter case, proceed as follows:

1. Go to Personal Account.
2. Select the Loyalty Program tab.
3. Click the "My coupons and points" button.
4. The screen will display the current balance of the client's card, as well as the coupons he has.

In addition, on any sales receipt issued after purchasing items at Decathlon, information is indicated on the number of accumulated bonuses (excluding the last purchase).

How to register a check

If the My Decathlon card is forgotten at home, and the client does not want to allow the bonuses for the purchase made to expire, he should definitely receive a sales receipt, and then register information from it in the Personal Account. Such a receipt can be added to the user account if thirty days have not passed since the date of the purchase.

Also, this procedure can not be performed more than twice a year. Bonuses are credited to the account within twenty-four hours from the moment the required data is entered on the site.

Favorite online store will always be there if the buyer downloads and installs on his mobile phone Decathlon app. Its use will bring a lot of advantages to the client:

• find your nearest Decathlon store. The program contains all contact information: working hours, phone numbers, email and postal addresses;
• the ability to lay a route to the desired outlet;
• instant access to the product catalog and search for the right items;
• the ability to scan a QR code or enter it yourself to quickly find the right thing;
• the ability to find out if the required product is available in a particular store before visiting it;
• the ability to order sporting goods anytime and anywhere;
• constant availability of discount coupons and customer cards;
• simple receipt of detailed information about the item you like: reviews of other buyers, photos, descriptions, technical specifications, video and so on. The client scans the label using the program or enters the data himself.

So, the My Decathlon customer card is a very useful acquisition that brings many benefits to its owner, so it is worth getting it. If the buyer had a card, but he lost it, you should immediately inform the store employees who will block it. After that, the client is given another plastic, on which the points will be restored, and access to the program will reappear.