Many people try to understand how a regular ticket differs from an electronic one, spend a lot of time on it, but they never find an answer. Because they are exactly the same. Today, many passengers use this service and do not experience any difficulties. In addition, it should be noted that there are many advantages for those who decide to buy an electronic plane ticket.

Advantages of e-tickets

The most important advantage of such a purchase is that it can be obtained without leaving your home or office. Also, such a transaction does not require cash, it is possible to choose any type of payment, and the price of such a ticket will be much lower than usual. Such a purchase will save a lot of time and effort. It is this feature that attracts modern users who are trying to save every minute of their precious time.

What to do after purchase?

Many, after they have purchased an electronic plane ticket, do not know how to use it at all. For this, you do not need to have special knowledge and skills. After all, in fact, this is an itinerary receipt, which is simply located in in electronic format. It can also be printed on plain paper and on the simplest printer. The document itself is stored in a special reservation system. That is why he is so reliable. E-ticket You can print on the plane several times, so you don’t have to be afraid to spoil or lose it. Many people doubt its authenticity. After all, it looks like an ordinary piece of paper. But in fact, it is an official document that confirms the legality of the contract between the air carrier and the passenger. This A4 sheet is a genuine guarantee for the person who purchased it.

Pickup and return procedure

It should be noted that it is not necessary to purchase an electronic plane ticket at all. It's just that a corresponding entry is made in the database of a certain airline, which indicates a certain transaction. In fact, it is a regular mark in the database of the air carrier that was chosen for the trip. To receive an itinerary-receipt, you just need to enter your email address. This can be done in the "Payment" tab at the time of booking.

After the money is transferred to the company's account, it will be possible to receive all the details of the upcoming flight. This information can be printed. It is rather problematic to hand over an electronic ticket for a plane. Although such a service has existed for more than ten years, this procedure has not yet been established. And many airlines do not even undertake it. Those who make such transactions charge quite a large commission.

How to make a profitable purchase?

Today, it is quite simple to purchase an electronic plane ticket online. How to use it, many already know. But how to buy it at the best price? Indeed, today a lot of companies provide such services, and how to do it right choice? It is necessary to give preference to already proven organizations that have great experience work.

In order to make a purchase, you need to decide on the route, date and time of departure. After that, enter these data into a certain form and select the option that has the lowest cost. Next, you need to place an order and pay for the purchase itself. Usually, this procedure can be done using MasterCard or Visa cards. They allow you to perform various operations on the Internet. But today, many sites accept payment with Yandex.Money, WebMoney and other electronic money. You can also transfer money using electronic system. Some companies ask you to show the presence of a plastic card with which the payment was made. All this is due to the next security measures. Therefore, the card with which the payment was made must be available. However, you should not immediately be upset about this. After all, at any time there is an opportunity to check the electronic ticket for the plane and the data that are indicated in it.

In case of lost receipt

Do not be sad if the route suddenly disappeared somewhere. If payment for the ticket has already been made, then it can be printed an unlimited number of times. After all, it is stored in the airline's database. To do this, just follow the link "Get an itinerary receipt" and click on the "Print" tab. In case of any difficulties, you can always contact the support service for help. To obtain detailed information, you just need to have a reservation number. It is sent to the phone number that was indicated during the ordering process. The technical service can provide very detailed information on all questions of interest. You can also see the letter that was sent to the email address after purchasing the ticket. Therefore, you should not immediately delete all information about the transaction from the computer and mobile phone until the trip is completed.

Check-in for the plane

In order for the registration to be successful, it is not at all necessary to have an electronic plane ticket with you. How to use the route-receipt, you can understand quickly enough. But if it is not, then there is nothing to worry about either. Often one passport is enough. All ticket information is in one database and can be easily checked. Also, you do not need to stand in long queues, just go to a special kiosk, which is designed for this. If a family with small children goes on a trip, it is necessary to bring their birth certificates with them.

Important details regarding booking a ticket

So, we have already seen what advantages an electronic plane ticket has. We have already figured out how to use such a document. Although many argue that it is not at all necessary to have it available, it is still better to have it with you. Indeed, at the time when passport control will take place, it is proof that a return ticket is also available. Some countries impose a similar condition. It may also be of interest to security personnel at the airport. If the itinerary receipt is on hand, then the registration process will be much faster. For those who go on a business trip on a business trip, it is imperative to keep your boarding passes. After that, you should add to them what will become proof that you used an electronic ticket. It would be useful to clarify the requirements that apply to such documents. Many companies insist that they be certified by a seal.

Thus, we see that by paying attention to some points, many unexpected problems can be avoided.

Most airlines provide services for the purchase of electronic plane tickets.

An e-ticket is a digital version of a paper ticket. In fact, this is an electronic contract between a passenger and an air carrier.

Losing an e-ticket is impossible: the electronic record is visible anywhere in the world. Ticket information is stored electronically in a secure database of the airline.

An electronic plane ticket is just a number in the carrier's database, which contains information about the passenger's flight.

All information is printed on the itinerary receipt, which does not have a universal form: each airline or air ticket agency has the right to use its own form.

Note! Passenger data must match passport data. Check your itinerary receipt as soon as you receive it.

If you notice an error, immediately call the feedback numbers or write to email air carrier.

An electronic plane ticket is just a record in the computer’s memory, so you can only print an itinerary receipt that will be sent to the passenger’s mail.

The itinerary receipt can also be found in your account on the order page. To access the order, you need to log in Personal Area or follow the link in the flight booking email and enter the access code.

It is not necessary to print the itinerary. However, practice shows that it is still better to have it with you when traveling, especially abroad.

An itinerary receipt may be needed at the entrance to the airport to present to the security services, as well as during customs or passport control.

It will also come in handy if you are going on a business trip, as it will become reporting document For accounting.

The itinerary receipt is printed out on a conventional printer, on standard office paper. No special forms are required for this.

Advice! If you couldn’t print it, at least take a picture of the itinerary receipt on your phone. In most cases, it is not required anywhere, but the situations are different.

The indisputable advantage of an electronic ticket is that its purchase is made very quickly, without too much fuss.

Other benefits:

• "E-ticket" is impossible to lose, like a paper counterpart.
• Can be purchased from anywhere and for anyone.
• You can save money, because the cost of the paper version of the ticket includes the price of the form and other expenses.
• The service allows you to pre-select and book a seat on the plane.

The first thing you need to make an online booking is a computer with internet access. It is enough to enter a key phrase into the search, and a lot of resources with this service will immediately pop up.

For the current 2019, the most famous and reliable services are considered to be:

These services collect information from many airlines and offer the user the most convenient option.. It remains only to enter the date of departure, the number of passengers and select a ticket by cost and conditions.

The advantage of such services is that they allow the buyer to compare the offers of different air carriers.

You can also book an e-ticket for a plane on the website of airlines. For example, you can go to the Aeroflot website (https://www.aeroflot.ru) and easily select a ticket for the required date.

Note! Electronic booking on the airline's website allows you to buy a ticket without extra charges. In addition, various promotions are often announced on the sites, information about which is not indicated on the ticket services.

After selecting the appropriate ticket, confirm its purchase and follow the further instructions. Enter your passport details and pay for the purchase.

After the purchase, an itinerary receipt will be sent to your email address, which is better to print.

Passengers usually have to go through the check-in procedure already at the airport, even if they have an e-ticket. But this can be avoided if you first go through the online check-in procedure for the flight.

This will eliminate the need to stand in long queues and arrive at the airport long before departure.

Electronic check-in starts approximately one day and ends 1 hour before departure. To check in online, you need to enter your passport details, ticket number or booking code on the airline's website.

When registering online, you can select and book seats on the plane.

The passenger assigns the seats he likes to himself, then prints out the boarding pass. Baggage can also be checked in online.

Can I book an e-ticket without payment?

Yes, you can. Some services provide time (up to 10 days) after ticket confirmation, which allows the passenger to accurately determine the date.

After the expiration of this time, the passenger confirms or cancels the reservation.

Note! You can choose a specific seat on the plane only after payment. At the same time, the service of choosing a seat before online check-in is provided for a fee.

To become the owner of an itinerary receipt, you must specify your e-mail when booking a ticket online on the "Payment" page.

As soon as the funds for the ticket are paid, an itinerary receipt with all the details of the upcoming flight will be sent to your email address.

Methods of payment for an electronic ticket:

• bank cards MasterCard/Visa;
• electronic payment systems (WebMoney, Yandex Money, etc.).

Important! Some sites selling air tickets for security reasons may require the presentation of a card that is used to pay for the ticket.

How to use an electronic plane ticket?

To use the ticket, you must arrive at the airport on time and check in (if you did not check it online).

To check in at the airport you will need:

• the passport;
• birth certificate (if you have children).

Important! It is best to keep the printed itinerary receipt and boarding pass. Those who fly on a business trip will need them to present to an accountant as a reporting document.

The boarding pass is issued to passengers after check-in for the flight.

When checking in online, the boarding pass is sent to your email address, after which you need to print it out and take it with you to the airport.

Some airlines allow you to check in with your boarding pass sent to mobile phone through a special application.

How to find out the number of an electronic ticket for a plane?

This information can be found in the itinerary receipt and in the "My ticket" section..

The ticket number is indicated in the upper right corner of the receipt and is a 13-digit code. In addition, the ticket number is duplicated on the boarding pass.

The return of an electronic ticket is carried out according to the same scheme as the return of a paper counterpart.

Important! Before returning a ticket, pay attention to the presence of marks like “NON REF” (non refundable).

Such a mark is located in the "Restrictions" column and means that this ticket is non-refundable and the money for it will not be returned to you.

The conditions regarding the exchange and return must be posted on the airline's website in the section on buying tickets. Each air carrier has its own return policy, taking into account applicable law.

As a rule, the more expensive the ticket, the easier it is to return it, and with the least financial losses.. If the ticket was purchased under a promotion or at a special fare with restrictions, then most likely it will not be possible to return it; can only be exchanged for another flight.

It should also be taken into account general condition refund: the less time left before departure, the greater the amount of the air carrier's commission and the less money you will return for the ticket. Namely:

• When returning a ticket more than 1 day before departure, the entire cost of the ticket will be refunded minus fines, fees and commissions of the payment system (subject to its inclusion in the ticket price).
• If you return a ticket less than 1 day before departure, you will be refunded only 75% of the ticket price plus fines, fees and commissions of the payment system.
• Request for an urgent refund can be sent at least 4 hours before the start of the check-in procedure for the flight. After the start of registration, increased penalty fees for the return of the ticket will already be in effect.

You need to apply for a refund to where the ticket was purchased: to the airline, to the travel agency, to the server of the intermediary.

To issue an e-ticket refund, prepare the booking, flight, ticket numbers, date and exact time of departure.

The timing of the refund for the ticket depends on the method of payment and the timing of the application for a refund. Money for canceling an e-ticket can be returned to:

• checking account;
• bank card;
• online wallet;
• in cash.

To return money to the current account you will need:

To return to an electronic wallet, you must specify:

• Name of the sender of the payment.
• Type of payment system (Yandex money, etc.).
• E-wallet number

To return to a bank card:

• Order number.
• Bank card details.

As soon as you confirm your consent to a refund, the seats booked for the flight will be automatically canceled by the booking system on all unused sections of the route. This action is not retroactive.

So, now you know how to purchase an e-ticket and what to do with it next.. We hope that the information will help you avoid unnecessary fuss when buying a ticket and save a lot of time.

23.10.2017, 15:25

After you find and book a ticket, the information will be entered into the database of the airline and the airport and will be duplicated by a letter to your e-mail. But this letter is not an electronic plane ticket, but only a confirmation of purchase, the so-called itinerary receipt.

What information will be in the itinerary receipt

• Full name and passport details of the passenger
• airline name
• Reservation number*
• flight number
• ticket issue date
• departure and arrival points
• date and time of departure
• booking class
• baggage allowance
• total ticket price.

An example of an itinerary receipt website

What does an e-ticket look like?

How to print an e-ticket for a plane

The itinerary receipt can also be found in your personal account on the booked order page. To get access to the order, log in to your personal account, or follow the link in the flight booking email and enter the access code from the same email.

Itinerary receipt - when you need it

We recommend that you carry your itinerary receipt with you throughout your trip. You may need to present it to the aviation security services at the entrance to the airport, as well as during passport control or customs inspection, as proof that you have a return ticket or are traveling further.

A printed itinerary receipt is required for flights abroad. It will also come in handy if you are flying on a business trip (according to the law, this is a full-fledged reporting document for accounting).

You can print the itinerary receipt on a regular printer, on ordinary office paper. No special forms required!

How to use an e-ticket

Benefits of an electronic plane ticket

• E-ticket saves you time. because you can buy it without leaving your home, at any time of the day.
• An electronic ticket will cost you less than a paper one, because with this option of booking an air ticket, you do not use the airline's ticket sales services.
• An electronic ticket cannot be lost, forgotten or torn.
• An e-ticket can be booked first and paid later.

To date, electronic tickets have become very common, although this is just a replacement for their usual, paper version. They have become popular due to their ease of use and design. Any adult who knows how to use the Internet can buy them.

With its help, the passenger can book a ride in any mode of transport: plane, bus or train. After that, the electronic base reserves a place for him. Information about booking a seat is not entered in the form, but it will be present in the database of the company where the ticket was ordered.

In the article, we will find out in detail how to use an electronic plane ticket.

Advantages of electronic tickets

The described modern ticket has a huge plus: multiple receipt. Imagine you spilled water on your ticket, lost it, forgot it at home, etc. What to do in such cases?

It turns out that an electronic ticket, or rather an itinerary receipt, can be printed out repeatedly or even come to check-in before boarding with only a passport. Agree, this is a huge advantage over the usual, paper travel document. You can also buy it without leaving your home, without a queue.

Buying an e-ticket online

Before we figure out how to use electronic plane tickets, let's see where you can buy them.

On the Internet there are now a huge number of sites where you can very quickly order a ticket. For this, in any search engine you need to type the request: “buy an electronic ticket”, and you will be offered a huge number of sites that do this. Through such Internet companies, you can choose a route, transport, place, time and book a ticket. Then you confirm the order, and all data is transferred to the company for booking a seat.

There are several ways to pay for an e-ticket. Transport companies accept money from bank cards, WebMoney, Yandex-money, etc. Alternatively, you can pay for the service by transferring money to the bank account of this site.

At the register

You can also pay for your e-ticket in cash or bank card, through the terminal. After payment, you should be given an itinerary receipt and a check that confirms the purchase of a ticket.

You can use the help of consultants - they will help you choose the right flight for the direction for which you buy an electronic plane ticket.

How to use?

"Aeroflot" best company on air transportation, and if you have any difficulties in ordering a ticket, contact any airline operator. Here you will always be happy to help you choose a tour and order an electronic ticket.

After shopping, pack your bags and get ready for the trip. But still, how to use electronic plane tickets? Everything is pretty simple here. Main advice, despite the fact that it is not necessary to have an itinerary receipt with you, it is better if you always have it with you. The fact is that it can be checked at any time by the security service at the entrance to the airport or the service that conducts passport control.

How to use an electronic ticket you remember, but suddenly you are not satisfied with the form? What to do in this case? At the box office, you can ask to change an electronic ticket to a regular ticket, but you should be aware that you will need to pay extra for this.

How to use electronic plane tickets? No need to throw it away as soon as they sat down in their place. Remember that it may include a two-way trip, in which case it must be saved for the return trip.

Business trip with e-ticket

If you plan to go on a business trip, you will need to report to the accounting department. For a trip on a business trip electronic ticket, you need to give the following documents:

• Receipt for the air ticket or check if you purchased it at the box office.
• Original boarding passes.
• And of course, a document that will confirm the purchase of a ticket.

Also, if necessary, you can ask the company where you buy an electronic ticket via the Internet for a document confirming its purchase. To get it, you need to contact the operators through feedback on the site. Do not forget that, as in the box office, you can consult with tour operators for all questions.

Boarding passes are issued in a single copy for a specific electronic plane ticket. How to use them, we have already considered. Unfortunately, if you lose them, it will be impossible to get a duplicate. And so, if you have a business trip, it is extremely important to keep this document safe and sound.

How to use an e-ticket if you still lost your boarding passes? Or rather, how to confirm your trip? Contact the transport company, and, perhaps, for an additional fee, they will give you a duplicate of them or a certificate of successful air travel.

The trip failed: how to return the money for the ticket?

Return or exchange of electronic tickets is carried out according to procedures similar to paper options. To do this, you need to contact the transport company from which you ordered the ticket and arrange a refund.

It is important to note that the itinerary receipt does not carry any legal force, it is not a document.

To return your e-ticket, you must show your passport. Refunds are made in the same way as you paid for this service.

To clarify all the details of how to use electronic plane tickets, we will give some more useful tips:

1. Arrive at the airport 2 hours before departure, no later. This is necessary so that all procedures are carried out without haste, since check-in closes 40 minutes before departure. If you are late for registration, you will not fly anywhere.
2. Next, you need to check in your luggage, go through customs control, passport control, to security and board the plane itself.
3. You do not need to get all the documents at once, so you will get confused and, possibly, lose something. You only need to have a passport (if necessary) and an electronic ticket with you. How to use the ticket, we have already figured out.
4. You don't need to put on various metal objects to get through security control faster, you still have to take them off.
5. In foreign countries, you may be asked to lay out all electronics. We usually don't do that.
6. Water is allowed to be taken in hands up to 100 ml, but baby food and various mixtures can be taken in any quantity when traveling with a child.
7. Before departure, make sure that all devices are charged, as although airports have a point for recharging, they often go wrong.
8. In the event that the flight is delayed, you must remember your rights. If the flight is delayed by 4 hours, you must be given a hot meal. With a delay of 6 hours, the transport company will provide a free hotel for rest.

Conclusion

Electronic tickets have greatly simplified the life of tourists. Now there is no need to go to the ticket office and stand in line to choose and order a travel document. To buy an electronic plane ticket (how to use it, we hope, is now clear), just go to the desired site and select a route.

If you are confused about something, use the help of a consultant who will answer all questions online. If you lose your travel document, contact transport company so that they can restore the ticket.

E-ticket

Example of an e-ticket

E-ticket or e-ticket is an electronic document certifying the contract of air transportation between the passenger and the airline. Unlike a paper ticket, an e-ticket is a digital entry in an airline's database.

Disadvantages of paper ticket technology

Technologies for the use of traditional paper tickets were created in the first half of the 20th century, taking into account the capabilities of the technologies used at that time for storing, transmitting and processing information. In particular, paper media were used to store information, telegraph and telephone voice channels were used for transmission, and large storages of paper media were looked through with the eyes to search for information. The technologies used did not allow to carry out in large numbers in an acceptable short time even a selective check of air tickets presented by passengers to receive transportation services or to return money in case of refusal of transportation. Thus, the issued air ticket had to be in itself a carrier of complete information that is necessary for the provision of services and the corresponding monetary payments. However, on various stages the process of selling tickets and transporting a passenger, deliberate malicious actions are theoretically possible to falsify information about concluded transportation contracts in order to illegally obtain any financial gain. (For example, in a legally purchased ticket, information about the route and ticket price was corrected for a higher one, after which such a ticket was presented for a refund. There are also known cases of issuing fake tickets on stolen forms and other types of fraud). As a result of these and many other factors, special measures have been developed for the sale of air tickets. In particular, there were the following restrictions:

1. The air ticket must be issued on a special form, which is equipped with counterfeit protection (for example, watermarked paper).

2. Forms of air tickets must be forms strict accountability for which there are special rules for accounting, storage, transfer for use, disposal.

3. The procedure for issuing an air ticket should have included copying the information from the ticket to other information media (for example, tear-off ticket coupons) and transferring these media to other enterprises for accounting, use, acceptance for execution, archiving and other purposes.

All this made the procedure for issuing an air ticket quite expensive. There is evidence that the costs of airlines for the issuance of blank tickets and other costs associated with the actual organization of the sale of tickets on paper forms, reached 10 dollars for each ticket sold.

Benefits of an e-ticket

At the end of the 20th century, the situation with the storage, transmission, processing and retrieval of information has changed significantly. The speed of transmission and processing of information, as well as the capacity of information storages and the speed of information retrieval, have increased significantly. All this made possible the emergence of electronic ticket technology. Unlike a paper ticket, an electronic ticket is a collection of records in databases of various computer systems. An electronic ticket does not require a special form - all information is stored in the memory of computers and, if necessary, is quickly transferred from one computer to another. Accordingly, the costs of airlines for the production of forms and their circulation are reduced. Further, with the development of e-commerce and electronic payments, it becomes possible to pay for an air ticket using automated devices (ATMs, payment terminals, bank computer systems). Thus, the costs of airlines and ticketing agents for the organization of cash flow are reduced. In addition, the introduction of electronic ticket technologies can reduce some other costs.

Booking e-tickets

Booking of electronic tickets can be carried out both in the traditional way (through operators and computer booking systems), and independently by passengers through the websites of airlines and agencies. Payment for the ticket can also be made both in the traditional way (in cash to the cashier) and by means of electronic payments.

e-ticket sales websites

You can buy an electronic ticket on the Internet on special sites. The advantages of buying a ticket online are that the booker receives full information about all possible flights offered by airlines on a given route, and also sees the structure of the formation of the ticket price, indicating the fee for the transportation itself and airport taxes. The purchase is made much faster than a standard purchase through a travel agency. The purchase and payment of an electronic ticket is carried out on sites that are connected to the airline ticket sales resources. Accepted for payment credit card. Purchase confirmation is sent to your email address.

Itinerary receipt

An itinerary receipt is information about the fact of booking and paying for an electronic ticket, printed on paper. Unlike paper tickets, itinerary receipts do not require special forms. The itinerary receipt is printed on plain paper on a conventional computer printer. If a passenger books a ticket on his own, he is given the opportunity to independently print the itinerary receipt.

check-in

Technology development in Russia

The development of electronic ticket technology in Russia is somewhat hampered due to the relatively low (in relation to European countries) level of development of data transmission systems (especially in the Asian part of the country). However, these difficulties fall into the category of technical problems that can be solved with a sufficient level of investment in their solution.

On December 5, 2006, CJSC Sirena-Travel (the operator of the Sirena-Travel automated distribution system and the customer of its development) announced that the first electronic ticket for a UTair flight was sold through this system.

As of November 2008, sales of e-tickets through the Sirena-Travel ADS are carried out for flights of 22 airlines, in particular for Transaero, UTair, Sibir, Aeroflot, and Ural Airlines.

Notes

Links

• Patents for electronic ticket technology
• An updated list of airlines for whose flights the sale of electronic tickets is open at Sirena-Travel GDS has been published

Wikimedia Foundation. 2010 .

• Electronic document management
• Electronic generator

See what "Electronic ticket" is in other dictionaries:

e-ticket- [Department of Linguistic Services of the Sochi 2014 Organizing Committee. Glossary of terms] Sports topics ( commercial activity) EN etiquette… Technical Translator's Handbook

E-ticket - Electronic forms transportation documents used to draw up a contract for the carriage of passengers and baggage and related services … Lexicon of a tourist