I. General provisions

1. Manager trading floor belongs to the professional category.
2. A person who has professional education, additional training (higher; secondary) on the organization of the trading process, without presenting requirements for work experience; At least 1 year experience in trade; 2 years; other)
3. The sales floor manager must know:
3.1. Law of the Russian Federation "On Protection of Consumer Rights", other laws that establish requirements for the implementation of trade.
3.2. Selling Rules certain types goods and other regulatory legal acts on trade services.
3.3. Decrees, orders, orders, other guidelines and regulations higher and other bodies related to the work commercial enterprise.
3.4. The structure of enterprise management, the rights and obligations of employees of the enterprise and the mode of their work.
3.5. Rules and methods of organizing the process of customer service.
3.6. Types of goods sold by the enterprise and services rendered.
3.7. Fundamentals of marketing and advertising organization.
3.8. Basics of laying out (positioning) of goods.
3.9. Principles of layout and design of the trading floor, showcases.
3.10. Fundamentals of aesthetics, ethics and social psychology.
3.11. Fundamentals of economics, organization of labor and management.
3.11. Fundamentals of labor legislation.
3.12. Rules of the internal work schedule.
3.13. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
4. Appointment to the position of the manager of the trading floor and dismissal from the position is carried out by order of the head of the enterprise on the proposal of ____ (official)
5. The manager of the trading floor reports directly to ____ (the head of the trading enterprise; other official)
6. During the absence of the manager of the trading floor (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities sales floor manager

Store manager:
1. Manages the staff of the trading floor (salespeople, sales assistants, cashiers).
2. Prepares and submits an order for the supply of goods from storage locations.
3. Organizes the supply of goods to the trading floor and manages the work of laying out goods.
4. Maintains operational records of the balance of goods on the trading floor and reports (to the head of the trading enterprise, other official) data on goods with a critical minimum of balances, with a critical expiration date, as well as information about goods of increased, uniform and reduced demand.
5. Manages:
- stocks of goods on the trading floor;
- assortment of goods.
6. Carries out control over the observance by the staff of the trading floor:
- proper quality and culture of customer service in the provision of trade services;
- rules for the sale of goods and sanitary and hygienic requirements;
- rules of labor protection and safety, fire safety.
7. Organizes customer service for large purchases.
8. Organizes informing buyers:
- about goods (their consumer properties, assortment, prices, etc.);
- about rendered related services(assembly, connection, delivery, etc.);
- about the mode of operation of the trading enterprise.
9. If necessary, provides assistance to buyers in the selection of goods.
10. Organizes checking the quality and safety of goods entering the sale, their expiration dates.
11. Withdraws from sale substandard goods, goods with expired suitability, faulty and defective goods.
12. Controls the presence of price tags on goods.
13. Supervises the observance by the employees of the trading floor of labor and production discipline, rules and norms of labor protection, safety precautions, sanitary and hygiene requirements.
14. Keeps track of abuse by the staff of the trading floor.
15. Take action to resolve conflict situations with buyers.
16. Informs the management of the trading enterprise about the shortcomings in customer service.
17. Monitors the serviceability of the equipment of the trading floor and informs the management of the trading enterprise about the malfunction of the equipment in order to take the necessary measures.
18. Analyzes the results of the trading floor in the following areas:
- information about the size of sales (by groups of goods, by specific goods);
- information about changes in the range of goods on the trading floor.
19. Serves operations of return, write-off, revaluation and reservation of goods.
20. Uses in work automated systems sales management on the sales floor.
21. Compiles reports on the movement of goods.
22. Takes part in inventories.
23. Organizes in extreme situations the evacuation of customers from the trading floor, calls the police, an ambulance, etc.

III. The rights of the manager of the trading floor

The store manager has the right to:
1. Get acquainted with the documents that define his rights and obligations in his position, the criteria for assessing the quality of performance of official duties.
2. Submit proposals to improve the trading process for consideration by the management.
3. Submit for consideration by the management: submissions on the appointment, transfer and dismissal of employees of the trading floor; proposals to reward distinguished employees and to impose penalties on violators of production and labor discipline.
4. Sign and endorse documents within their competence.
5. Require management to assist in the performance of the duties assigned to him, and the possibility of exercising the rights granted.

IV. Responsibility of the store manager

The store manager is responsible for:
1. For improper performance or non-performance of their official duties provided for by this job description - within the limits established by the current labor law Russian Federation.
2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.
3. For causing material damage to the enterprise - within the limits established by the current labor legislation of the Russian Federation.

1. General part:

1.1. Appointed and dismissed CEO enterprises.

1.2. The main task of receiving goods is a reliable and timely registration of movement, receipts, expenditure invoices in information base 1 "C".

1.3. The main task on the statement of goods, including in a supermarket, is the reliable and timely execution of invoices, transfers, invoices and cash receipts in the information base 1 "C".

1.4. Reports to store manager

1.5. Must have a secondary special education and work experience in the 1 "C" program for at least 1 year.

1.6. During the absence (business trip, vacation, illness, etc.), his duties are performed by another operator in accordance with the order for the enterprise, which acquires the appropriate rights and is responsible for the proper performance of the duties assigned to it.

1.7. Issues that are not within the competence and rights of the employee are resolved by the immediate supervisor.

1.8. The work is guided by the current labor legislation, orders, orders of the immediate supervisor, internal labor regulations, orders for the enterprise, this instruction.

1.9. Assessment of the degree of proper performance of official duties by this employee is carried out by the immediate supervisor.

1.10. The mode of operation is coordinated with the management of the point where the operator works.

2. Job responsibilities:

2.1. At the request of the administrator of the trading floor, he prepares repeated price tags.

2.2. Timely draw up the document "movement" at the request of the merchandiser.

2.3. Make statements to sales representatives, except for the list of clients with debt in excess of the established limit.

2.4. Enter a new client on the basis of an agreement concluded with him (indicate the "Other" tab in the client's card - agreement number).

2.5. At the end of the working day, display the movement of goods for the day, print and transfer it to storekeepers and warehouse accountants.

2.6. Print the register of expenditure invoices and transfer to the accountant.

2.7. On the listing of goods in the store:

2.7.1. Accept applications from the administrator of the trading floor.

2.7.2. Check and set the markup in invoices, according to the established discounts and markups.

2.7.3. Prepare invoices for the store and print out price tags for goods that are released to the trading floor.

2.7.4. Print invoices and send them to the warehouse.

2.7.5. Send invoices to the store in a timely manner.

2.7.6. Timely send information on balances to the store.

2.2.7. Issue invoices for goods at the request of suppliers for stores.

2.2.8. Weekly track the goods with zero movement, and issue to the store.

2.8. Upon arrival of goods:

2.8.1. Timely draw up documents for the arrival, consumption and movement of goods.

2.8.2. Negotiate prices with the merchandiser.

2.8.3. Observe the order in which goods arrive.

2.8.4. Enter the data of a new product in the product directory, according to established rules creating a new card.

2.8.5. Issue the return of goods at the request of merchandisers or according to the warehouse report.

2.8.6. If errors are found, correct the inappropriate position in the invoice of program 1 "C".

2.8.7. Enter a new supplier if it is not in the directory with all the details specified in the invoice.

2.8.8. In the absence of receipt invoices for goods directly assigned to the operator, he is obliged to help the other operator receive goods.

2.8.9. Carry out work with the input of balances, daily transfer information on the re-sorting of goods to the storekeeper.

2.9. Comply with the rules and regulations of labor protection, safety, industrial sanitation and fire protection.

2.10. Preparation of reports for accounting:

2.10.1. On a monthly basis, by the 5th day, reconcile with outlets by mutual settlements.

2.10.2. Conduct quarterly reconciliations with suppliers of alcoholic beverages.

2.10.3. In the 4th quarter of each year, reconcile with all suppliers. According to the results of the reconciliation in without fail sign the relevant document (reconciliation act).

2.10.4. If an error is found in the accounting program after the closing of the period (9th day of the month following the reporting one), report the information to the accounting department for making appropriate corrections in accounting.

3. Must know:

3.1. Decrees, orders, orders concerning the work performed.

3.2. Document circulation on commodity circulation.

3.3. Program 1 "C", and have practical computer skills.

3.4. Discounts and markups on goods.

3.5. The procedure for entering a customer into the product directory.

3.6. The procedure for processing documents for the receipt, consumption and movement.

3.7. Rules for filling out the directory of goods.

3.8. Internal labor regulations.

3.9. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.

3.10. Providing information to non-employees of the company only with the permission of the immediate supervisor (purchase prices, any reports, balances, etc. information).

4. Has the right:

4.1. To receive benefits, bonuses, as well as other forms of incentives, advanced training and obtaining special knowledge provided for this position, subject to the successful fulfillment of their duties and individually assigned tasks.

4.2. Receive from the management and employees of the company the information necessary for the performance of official duties.

4.3. Make proposals to the management on carrying out activities aimed at increasing productivity and improving working conditions.

4.4. Submit proposals to encourage and bring to disciplinary responsibility for violation of labor discipline of employees who are directly subordinate.

4.5. Participate in meetings on issues within its competence.

4.6. Use the necessary technical means to perform the assigned duties.

5. Responsible for:

5.1. Timely and correct registration of price tags, repeated price tags

5.2. Unclear and untimely performance of their duties.

5.3. Illegal actions with documents and information about the activities of the company.

5.4. Safety of confidential information received in the company.

5.5. Liability according to the contract with the employee.

6. Criteria for performance evaluation:

6.1. The criteria for assessing the activities of the Operator are:

Markup formation

Working with sorting

Making invoices without errors

LLC \"ProdMir\" (Miratorg)
up to 33900 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

2 |

Moving goods from the warehouse to the trading floor, assistance in the acceptance of goods; Display of goods on the sales floor; Checking the expiration date and product quality; Monitoring the relevance of price tags; Participation in the inventory. Experience is not required; Desire to grow and develop...

LLC \"ProdMir\" (Miratorg)
up to 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

3 |

Moving goods from the warehouse to the trading floor, assistance in the acceptance of goods; Display of goods on the sales floor; Checking the expiration date and product quality; Monitoring the relevance of price tags; Participation in the inventory. Experience is not required; Desire to grow and develop...

LLC \"ProdMir\" (Miratorg)
Moscow, Moscow region

4 |

Moving goods from the warehouse to the trading floor, assistance in the acceptance of goods; Display of goods on the sales floor; Checking the expiration date and product quality; Monitoring the relevance of price tags; Participation in the inventory. Experience is not required; Desire to grow and develop...

LLC \"APH\"Miratorg\"
up to 33500 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

5 |

Moving goods from the warehouse to the trading floor, assistance in the acceptance of goods; Display of goods on the sales floor; Checking the expiration date and product quality; Monitoring the relevance of price tags; Participation in the inventory. Experience is not required; Desire to grow and develop...

LLC \"APH\"Miratorg\"
up to 33500 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

6 |

OOO \"YOGART\" (Agency)
Moscow, Moscow region

7 |

What you need to do: Work in the Fresh department Monitor the availability, quality and expiration dates of goods in the department Carry out timely display of goods Monitor the availability and correctness of price tags Conduct inventoryRequirements: Special...

OOO \"YOGART\" (Agency)
from 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

8 |

What you need to do: Work in the Fresh department Monitor the availability, quality and expiration dates of goods in the department Carry out timely display of goods Monitor the availability and correctness of price tags Conduct inventoryRequirements: Special...

OOO \"YOGART\" (Agency)
from 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

9 |

What you need to do: Work in the Fresh department Monitor the availability, quality and expiration dates of goods in the department Carry out timely display of goods Monitor the availability and correctness of price tags Conduct inventoryRequirements: Special...

OOO \"YOGART\" (Agency)
from 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

10 |

What you need to do: Work in the Fresh department Monitor the availability, quality and expiration dates of goods in the department Carry out timely display of goods Monitor the availability and correctness of price tags Conduct inventoryRequirements: Special...

OOO \"YOGART\" (Agency)
from 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

11 |

What you need to do: Work in the Fresh department Monitor the availability, quality and expiration dates of goods in the department Carry out timely display of goods Monitor the availability and correctness of price tags Conduct inventoryRequirements: Special...

OOO \"YOGART\" (Agency)
from 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

13 |

Agro-industrial Holding Miratorg, as part of the development of its own retail network of Miratorg grocery supermarkets, invites candidates for the vacancy: Operator trading hall · Display of goods on the sales floor; · Moving goods...

APH MIRATORG
up to 33400 rub. per month
Moscow, Moscow region

15 |

Responsibilities: to control the availability, quality and shelf life of goods in the department; carry out timely display of goods; to control the availability and correctness of registration of all types of price tags, labels; recalculations...

METRO Cash & Carry
from 36000 rub. per month | Schedule: Variable schedule
Moscow, Moscow region

"APPROVE"

General director ______________

"___" _________ 200__

No. __________ dated "___" __________ 200__

General provisions.

1. The sales floor manager is official, designed to carry out all functions related to the promotion of products of the group of companies (group of companies).

2. The sales floor manager carries out its activities in accordance with the current legislation of the Russian Federation, the Company's Charter, the Regulation "On the Sales Policy", the Job Description of the Sales Floor Manager, and the instructions of the management.

3. The sales floor manager is appointed and dismissed by the Head of the Subsidiary Company (Branch).

4. The direct supervisor of the Salesroom Manager is the Head of Sales Subsidiary(Branch).

5. The main task of the Manager of the trading floor is the organization of full interaction between the Client and the Company, the maximum satisfaction of the Client's needs, within the framework of official duties.

Job Responsibilities of a Store Manager.

1. Interaction with the Client on the trading floor: tells about the product, USP of the product, product prices, delivery conditions, certificate support, etc.

2. Receives from the Client. contact information about a potential Client and transfers it to the sales manager, or to the Sales Representative in accordance with the established division by sectors, spheres of influence.

3. In accordance with the technology and methodology adopted by the Company, he personally accepts an order from the Client on the trading floor, except for new ones (who applied for the first time and do not have a Manager assigned to them).

4. Ensuring the availability of a complete set of product samples on the trading floor. Merchandising.

5. The competence of the Manager of the trading floor does not include discussion with the Client of specific terms of cooperation (credits, discounts), except for those specified in the price list. 6. Key and new Clients at the time the client places an order, or at the stage of negotiations with the Client on the terms of sale, switches to the appropriate Manager, pre-recording information about the Client. In case of absence of the Manager, he switches to another Manager of the Head of Sales. If at the moment there is no available Manager of the Head of Sales - switches to the Head of the Subsidiary (Branch).

7. After accepting the order, all other customers are accompanied to the Dispatcher to place the order.

8. When accepting an order, be sure to draw the attention of the Client to new product in assortment, for special, seasonal positions as directed by the Sales Manager. Never finishes accepting an order without offering the Client three more positions in addition to what he has already ordered.

9. If necessary, advises the Client on the optimal composition of the assortment, possible discounts when increasing the order, based on the specifics of the business this Client and from the strategic focus of the Group of Companies on long-term cooperation with this Client.

10. In case of a non-standard situation, he switches the Client to the Sales Manager.

11. If requested by the Client background information, which goes beyond his competence regarding prices, delivery conditions, etc., switches the client to a manager who provides all the necessary information. If necessary, at the direction of the Leading Manager, the Manager of the trading floor ensures that the materials required by the client on the product and the terms of cooperation are sent by fax, e-mail and regular mail.

12. In any case, promptly transfers all the information received about the comments and wishes of the Clients to the Sales Manager, documenting them in the form of job notes.

13. In case of operational need, assists the Dispatchers in their work.

14. In the presence of relevant decisions of the Management, carries out work on the implementation of special programs of discounts and bonuses, other sales promotions.

15. Increases his professional level.

16. Indispensable execution and timely execution of all required reporting and other working documentation.

17. Compliance with the trade secret regime.

18. Ensuring good working relationships within the workforce.

19. Proper execution of current official assignments of managers.

The store manager must know and be able to:

1. A person with a secondary technical, incomplete higher or higher education and at least 1 year of work experience in the field of preparation and sales support.

2. The current financial and business practices in the field of the Company's activities.

3. Rules for the conclusion and execution of contracts for the supply of products.

4. Merchandising.

5. Excellent knowledge of the product range and the Unique Selling Advantage (USP) of the products.

6. Features of personal selling technology

7. Principles of division of spheres of influence, consolidation certain clients behind the managers.

8. The Company's client base, the 1C program, as well as other software tools used by the Company to support the trading process.

The store manager has the right to:

1. Familiarize yourself with the decisions of the Management regarding the procurement and marketing of products.

2. Submit for consideration by the Head of Sales, proposals for improving the sale of products.

3. To perform their job duties, interact with employees of all structural divisions GK.

4. To request through the manager, Head of Sales, information and documents from the Heads of departments and specialists necessary for the performance of their duties.

5. Report to the immediate Supervisor about all the shortcomings in the activities of the Company identified in the course of the performance of their duties and make proposals for their elimination.

Summer begins, many students, having studied at the university, want to find a job for themselves. If they study in Moscow, then of course it is more promising to stay in the capital and find a job, rather than go back to the provinces. Today, many cannot find a job, but still they take students with pleasure. Who can get a student? The best vacancy is a sales floor worker.

To find a free vacancy and a successful one, you need to go through a certain stage. Shopkeeper is a sought-after profession. Many people can't handle it and leave. If a student job seeker opens the newspaper and reads the advertisement, he will definitely find the necessary vacancy. Also, vacancies can be offered directly at the university. Usually in such educational institutions there are bulletin boards, news boards, where you can find interesting work.

I want to be a shop worker!

If you set yourself the goal of finding a job for this particular vacancy, then you will definitely find it. Because summer holidays will soon begin, then you can get a full-time job. An employee of the trading floor does not work 8 hours, but 12 and rests for several days. Even if you are still studying, you can work part-time, for example, only in the evening shift.

What are the responsibilities?

Typically, an employee on the trading floor does not have to perform any complex duties. No experience or education needed. Those who are just getting into the new kind activities, trained at the expense of the enterprise. Then he returns the debt and improves the data that was given to him during training.

Citizenship of the Russian Federation is required;

Sanitary book. Many organizations help her get paid for a medical examination;

Necessarily sociable and friendly;

The responsible person;

Work experience, if any, in retail;

An employee of the trading floor should lay out the goods, maintain an aesthetic appearance on the shelves, try to fill the empty spaces in the windows. They also make sure that there are no expired goods on the windows. Posting price tags is also their responsibility. And also cleaning the premises, but not performing the duties of a cleaner, but cleaning boxes, packaging goods, and so on.

Career

Working on the trading floor may seem boring to you, but it's not. An employee on the trading floor not only does the above work, but he also needs to know a little accounting. If there is no knowledge, you need to get the first skills 1 C. Be a little psychologist, get out of difficult situations. To know the science of marketing, as a result, the specialist becomes the administrator of the hall. Well, further promotion is also possible. The main thing is to improve skills.