Dpd transport tracking. DPD is the worst courier service in Russia, which brazenly fools the citizens of the country

DPD in Russia traces its history back to 1991, becoming a recognized market leader in the express delivery of parcels and cargo throughout the country. DPD tracking by number will allow you not to lose an important package and always know where it is. In a fairly short period of time, the organization has grown from a highly specialized company to a large-scale holding. DPD is notable for its high-quality service, which can meet the level of modern world standards. The DPD representative office in Russia provides a full range of logistics services and pleases thousands of satisfied customers. The company organizes delivery throughout Russia, Armenia, Belarus, Kazakhstan, Kyrgyzstan, as well as around the world.

The DPD representative office in Russia is part of the international DPDgroup network. This is a provider that has knowledge of the specifics of the Russian market for express delivery and cargo transportation. DPD is a world leader. customer orientation and high quality services are the basic principles of work. The company offers customers reliable logistics solutions at affordable prices. DPDgroup unites more than 20 thousand employees, a wide internal and external network for receiving and issuing parcels. This allows 3 million parcels to be delivered worldwide every day.

Simple Solutions

DPD guarantees high quality, advanced technologies, flexible solutions for customers, taking into account the specifics of their business. The company solves customer issues, takes care of all the organization and support of transportation. Checking online DPD tracking by postal ID number is effortless. To carry out the operation, only a track code is needed. Mail ID is an individual parcel number, which consists of Latin letters and numbers. The postal identifier will be reported by the seller in the online store or indicated on the order page.

The company has many online services for convenient work. If you regularly use the services logistics companies, you need to create account. Tracking postal items DPD by identifier by advanced parameters takes a couple of clicks. You must fill in two required fields: “username”, the second - any field of your choice. DPD will allow you to track the status of the package anywhere in the world for free thanks to a convenient mobile version of the service. Connecting automatic notifications will eliminate the need to check the status - changes will be sent to a mobile device or email in SMS format.

Nothing extra

Using the service, you can check the tracking of DPD mailings by track number in a couple of clicks. In case of problems, you can always contact the support service by calling the hotline listed on the official website. With the help of the tracker, you can easily track the status of the cargo at any stage of work - from departure to the final destination. Tracking the DPD parcel by number will allow you to always be aware of the movements of your order. When ordering from online stores, you can also use the online service. Using the site, you can also change the terms of delivery, use the calculator, send requests for international transportation and other services.

Almost every buyer, at least sometimes making purchases in foreign or Russian online stores, has encountered the delivery of their parcels by the transport company DPD Russia. In particular, since 2015, DPD has been delivering parcels from Chinese online stores, including from.

Like most large transport companies, DPD Russia has an extensive Pickup network - points of issue and acceptance of shipments. On a special page of the DPD website, you can find and select a suitable pick-up and drop-off point, postomat or terminal. DPD parcel pick-up points are located in more than 1200 points in 480 cities of Russia.

In addition, on the DPD website, you can manage the movement of the shipment, for example, change the address or delivery date by the order number from the store, or cancel the DPD delivery altogether. And here you can track your order.

Tracking DPD Russia

In order not to make unnecessary gestures, on the main page of the DPD website, cargo tracking is available without additional information with the recipient's phone number. Therefore, it will be more convenient to track DPD delivery here.

After entering the DPD tracking number, the most detailed information about the movement of the parcel, its characteristics (weight, dimensions), destination, full name of the recipient.

It is also possible not only to track by dpd number, but also by store order number, through the advanced tracking option.

What are tracking numbers DPD Russia

For DPD delivery in Russia and neighboring regions, a tracking number is usually assigned in an alphanumeric combination:

  • RU002233445 - with this number DPD delivery is carried out on the territory of Russia
  • RU002294333 - DPD order tracking with delivery in Kazakhstan
  • But from Aliexpress, delivery is carried out with a tracking number in the form of an 11-digit number.

Any DPD Russia numbers are trackable.

On December 11, 2018, I ordered the pickup of cargo from st. Elizabethan city of Krasnodar to Penza. Transported household items, tk. moving to Penza. The operator promised that the cargo would be picked up on 12/12/2018 from 12.00 to 15.00. I bought a train ticket to Penza. for the evening. I ordered movers. On 12/12/2018 at 9.00 a young man called and clarified the volume of the cargo. After the calls did not come. I called the number they called in the morning, it turned out to be a courier but in a passenger car. he said that the application was from another courier who had a truck, but he did not know who exactly. And it can't communicate with the controller.
I started calling the general number. after the umpteenth try and an endless waiting time, the operator answered. He said that he had no idea how to contact the courier and did not know the number of our dispatcher. I explained once again that I had train tickets, to which I was advised to return the tickets and wait for the courier. the car may arrive on another day. He asked to connect with the management or a person with authority to solve this problem, after which the call was interrupted in a strange way. The same story repeated itself the next time. After some time, the courier called who in the morning specified the volume of cargo, and said that he had learned that the car would be with us at 18.00. The car of course did not come and no one warned the call.
FINALLY, I PAID THE LOADERS AN HOURLY PAYMENT (1500 R.) AND URGENTLY LEFT TO THE STATION. TAXI Elizavetinskaya-Krasnodar-1 with luggage 800 rubles.
The courier called only when I was already on the train. Said he would pick it up the next day. I asked my friends to send the cargo. A relative arrived from the other end of Krasnodar (SBS district) and waited all day, but the courier never arrived.
The application was canceled, after which a new one was created. The courier contacted us already on 12/14/2014. My relative again came to Elizavetinskaya and waited until 18.00. At 18.00 the courier arrived and took the goods. I transferred the money to the movers again.
Now I'm waiting for the cargo in Penza.
Never had any problems using your company's services before. last time the courier arrived on time, wrapped the cargo in film and took it to the point of departure. This time the courier said that I had to pack the goods myself and the company did not even wrap the parcels in film. I wonder why I was not warned about this when ordering ....
QUESTION:
1. WHO COMPENSATES for unplanned expenses (taxi, porter services)
2. Who compensates moral damage?
3. Who will apologize for the fact that I called all day and could not get information about the location of the courier? (I called a lot, and the ridiculous excuses of the operators were recorded on the phone.)
4. Will I wait for any solution to the problem from the DPD or sue for compensation?
(I apologize for the mistakes).

DPD is an express delivery service that Russian market is one of the leaders. It provides its customers with logistics services at the level of world standards. You can deliver your cargo both in Russia and neighboring countries (Armenia, Kazakhstan, Kyrgyzstan, Belarus), and around the world.

About DPD

The Russian branch of DPD is part of international company DPDgroup, which in turn belongs to the international holding GeoPost. This group of companies is a leading network with a huge sales volume, which in 2014 amounted to almost 5 billion euros. In this connection, GeoPost occupies a leading position in France and the second in Europe as a whole.

For more than 28 years in the logistics services market in Russia, DPD can rightfully be recognized as a leader in its industry, which is confirmed by a huge number of awards and prizes in various indicators from turnover and quality of services to contribution to IT technologies.

Few numbers:

  • more than 26,000 delivery points in 230 countries of the world;
  • more than 100,000 parcels processed daily;
  • about 3000 cars in the fleet.

DPD Rus is a member of the International Air Transport Association IATA, the Association of Non-State Postal Operators “ANOPS”, and the Association of Express Carriers. This guarantees high-quality and safe delivery of your cargo.

It is also worth noting that DPD is a member of the Anti-Corruption Charter Russian business and in every possible way adheres to the requirements of anti-corruption legislation. So if you become aware of activities among the company's employees, you can report it by calling hotline or by sending an email.

How to track a DPD parcel

Tracking a DPD package is very easy. To do this, you can use two methods:

  • check the track number on the website of the company itself;
  • use universal tracking resources.

In order to find out where your parcel is, on the official website of the company, you will need to click on the "online services" button on the main page. by clicking on them. In the list that appears, select "Parcel tracking". On the page that opens, enter the number of the shipment or fill in the “name of the sender”, “order number”, “package number” and “addressee code” just below. An easier way is to use the quick access panel on the main page of the site.

DPD track numbers look something like this:

  • RU005611983;
  • 05291840LED;
  • OPS00002755;
  • D0000068277.

If you decide to use a universal resource for tracking DPD shipments, such as, then all you need to do is enter the shipment number on the main page. The system itself will determine which service the number belongs to, and in a matter of moments it will give you the result.

The second method is especially convenient when you are expecting several parcels from different postal services: they can be monitored simultaneously from the same site. After registering on the site, you will be able to save up to 30 track numbers of any postal services that can be tracked in personal account Online. It is also worth noting that during registration you will be able to connect notifications about the movement of your package to your email.

DPD and Avito

At the end of last year, Avito and the DPD delivery service announced a partnership. Avito will connect 1,436 DPD Pickup order processing points. You will now be able to track DPD mail orders. In the future, the companies plan to continue cooperation, since DPD has 1,700 pickup points in total.

Using the services of DPD and the site, you will be sure that your parcel will arrive as quickly as possible and in full safety.

DPD international parcel delivery is considered one of the leading express delivery services. The presence of an advanced network of courier delivery, any cargo, to almost all countries, made the company one of the leading in the world.

In Russia, the DPD company positions itself as an international provider and today is one of the leading enterprises among services that are engaged in express delivery.

Delivery to the door of your home is carried out at the level of world standards, and cargo is transported throughout Russia and most other countries of the world.

Our country has a large number of different courier delivery services that provide delivery of any goods to the most short time, without using the Russian Post. But, unfortunately, our compatriots do not have the right to choose a delivery service when, for example, a person makes a purchase via the Internet, all because each store cooperates with a certain cargo delivery company. But here, for example, the Russian version of Aliexpress Tmall, they use it to deliver parcels, I serve my DPD partners.

Courier-delivery service DPD is open at 40 different countries, including: China, USA, Russia. It can be said that this professional service delivery, which has been operating worldwide for more than 20 years.

About 2 million parcels are sent daily to 300,000 people, served by more than 1,500 employees. The DPD brand has established itself as a high quality service.

How to track the parcel

lgl provides quality delivery, flexible schedules, taking into account the time of each client and the specifics of the business. The company will solve all the necessary issues for the delivery of goods, will take care of all the problems of organizing and protecting the cargo. You can easily find out where your parcel is by the postal ID.

To do this, you only need to know the track number of your shipment. The track number is an individual code that is assigned to each parcel, which contains latin numerals and letters. Usually, the parcel numbers are indicated on the order page, but sometimes the seller can tell you in private messages or in the comments to the order.

DPD has a wide range of services to check the location of your purchase online. If you regularly use the company's services, you must create an account. Registration on the site takes just a couple of clicks. You just need to fill in the fields. Write your first and last name - this is the main thing, but as for other information, it is not necessary to fill it out.

You can track the package on the DPD official website for free, anywhere in the world, since the company has its own mobile app. Thanks to the function of automatic notifications that come in case of a change in the location of the parcel to your e-mail or in the form of SMS to your mobile phone.

If you are using the services transport company quite rarely, in order to check the status of your package, you do not need to register on the site. To do this, in the tracking column you need to enter your number mobile phone and the tracking column will be displayed on the main screen almost immediately. In addition, tracking is possible not only by the parcel number, but also by the store order invoice number, through the extended tracking option.

Reviews

Julia, Moscow, 25 years old:
I haven't been familiar with DPD recently. But literally two years ago I moved to a small town, where there are quite a few delivery services, or rather there are only two of them. Until recently, I thought that the Russian Post was hell in all cities, but this is not at all the case. But as they say, everything is known in comparison. Not only did the DPD delivery service not deliver my order to me, but they also completely ignore my messages and requests. I didn’t intend to write a review about this service at all, but they just pissed me off with their attitude towards people. Do not order anything from this service if you want to receive your goods and not lose money.

Irina, Oryol, 28 years old:
A year ago, I ordered sneakers for myself in the Sportmaster online store, because I had accumulated a lot of bonuses and I decided to spend them. I chose the delivery service DPD, which I regretted many times. My purchase was never delivered, although she assured me that in 4 days the courier would bring my sneakers to the door of the apartment. I will never deal with this company again, and I bypass the word DPD. Of course, I do not dissuade anyone from ordering parcels from this service, but I will not contact these deceivers anymore, because it's like playing roulette.

Appola, Kursk, 37 years old:
DPD is just a quiet horror. They were supposed to deliver my purchase on Saturday from 9 am to 6 pm, and I sat like crazy all day and waited for the courier to come. Already at seven o'clock I receive an SMS that today they will not be able to deliver, because there were problems with the courier, and the delivery was postponed for exactly 2 days, that is, on Monday at the same time. As a result, it turned out that I myself went for the parcel on Tuesday, because they could not even deliver the goods to the recipient on the deadline. This is the first time I've encountered such a situation - it's just a terrible service.

Kristina, Omsk, 36 years old:
I ordered a blender for myself in an online store and decided to choose the DPD delivery service. The delivery date was set for July 7th. On the day of delivery, after lunch, an SMS comes in which it was said that the delivery was postponed to the 10th, to say that I was in shock is to say nothing. I think anything can happen, and now on the 10th, again at 4 pm, an SMS arrives with the same content and they write that the parcel will be delivered tomorrow. And then it immediately became clear to me that this is not a global delivery service, but a “sharashka office” that simply fools honest people.

Victoria, Tomsk, 31 years old:
I was disappointed when I used the services of the DPD delivery company, they deceive, constantly postpone delivery dates, and as a result, I have to go to pick up the purchase myself. My parcel from Penza to Moscow has been going for 10 days, I repeatedly called and complained to the operator from whom I found out that my parcel had been at the point of departure all this time. I'm just in shock, now I will always bypass this service.