If you have problems and your MacBook does not read DVDs and CDs, or you have a stuck disk and you don’t know how to remove or remove the disk from your MacBook, just contact us! Our specialized workshop will help you quickly find out: why the MacBook does not see the disk, what caused it, and also what repair will be most effective. All this is fast, profitable and convenient! Remember, the sooner we diagnose a breakdown, the cheaper and easier it will be to fix. Operating a faulty Apple MacBook can lead to many additional problems. Therefore, when the first signs of failure appear - the DVD and CD drive does not work on the MacBook, immediately contact us!

There are two main problems. First, there are situations when the MacBook does not see the DVD ROM drive. The second is when the MacBook laptop does not read disks. Read the following possible reasons problems, draw conclusions about the condition of your device, and still show it to specialists.

If in your case the portable computer does not see the drive and therefore, accordingly, the MacBook does not see DVDs and CDs, the following breakdowns can be assumed:

1. your drive (disk drive) is faulty. This could happen with mechanical or physical damage. Discs could get stuck in it, a laptop could fall with an open drive - all these are quite strong negative effects. And after them, most likely, you will need to replace the drive in your MacBook;

2. DVD and CD drive repair macbook laptop may become necessary due to poor contact between the drive and the motherboard. To find out why the contact is damaged or completely absent, it is necessary to perform diagnostics;

3. Also, problems when the CD-ROM does not work on the MacBook can be caused by driver failures. Make sure that they are correct and that all the rules were followed during their installation and that a proven program was used. After fixing the error in the drivers, the trouble may disappear;

4. errors in the operating system. It can also cause similar troubles. In this case, in order to return the MacBook to its previous normal functioning, it must be reinstalled;

5. The Mac drive may also not see the drives due to the Southbridge failure. This component most often becomes unusable due to overheating of the mechanism. Therefore, if your laptop heats up while working or charging, check the cooling system, it may need to be cleaned. If this is not done in time, the south bridge may be damaged. For repairs in this case, you will need to replace it.

Laptop won't read discs

If your MacBook does not see disks or does not read them, then we assume the following:

1. the drive itself could fail. It can also be caused by falls, bumps, or liquids. In this case, replacing the DVD and CD drive in this case will help restore the device. Macbook Pro, Air;

2. It is also worth checking the previously installed drivers. They could fail or conflict with those already installed;

3. It is possible that your operating system has crashed. It needs to be reinstalled. In this case, use a proven program.

In any case, if you have any problems with the drive: it does not see or refuses to read discs, then we are waiting for you at our service center. With the help of professional diagnostics, we will quickly find out the cause of the breakdown, the nature and extent of the malfunction. This operation is absolutely free. And it won't take you much time. If it turns out that replacement of certain components is necessary, stop getting upset. After all, we constantly have parts for MacBook Pro, MacBook Air in stock. All of them are extremely original. That's why our replacement drive or any other part will return your MacBook laptop to its original quality and reliability.

The first incident happened to me as a “makovod” after 4 months normal operation behind a MacBook...

Dear Reader, if you have an Apple Mac computer (whether laptop or desktop) that is equipped with a slot-loading optical drive, then I strongly recommend that you read this material to prevent such a situation.

So, it all started with the fact that I wanted to write data to disk on a PC computer. The process, for some unknown reason, ended due to an error. After that, Windows refused to read this DVD-RW disc.

Apparently, due to the fact that the disk was only “half-written”, the system cannot identify it.

Usually, in such a situation, I try to erase unwritten data from a disk on another computer. Oddly enough - very often helps!

This time I decided to try to clean up a DVD-RW disc using Mac.

Inserted, as usual, the disk into the drive; the laptop confidently “swallowed” it, but the system refused to read it. Finder did not recognize the connected drive. Mounting it manually did not work either.

I decided that the disk was probably completely damaged and decided to just throw it away.

But not everything is so simple:

MacBook refused to eject it. The disk inside is spinning non-stop and the eject button does not work.

This is where the main problem started...

If you own a MacBook or iMac desktop computer, then you most likely noticed that Apple did not provide mechanical removal of optical drives in their computers.

Compare: on a regular PC laptop, it is possible to eject the disk mechanically. As a rule, there is a small hole, in the presence of which you can, say, using a straightened paper clip, force the tray to open:

Unfortunately, it is not possible to remove a disk mechanically from a MacBook:

(the hole on the left is the Kensington Lock)

Then I realized the full extent of the problem ...

A feverish monitoring of all kinds of forums on the network began in order to search for “colleagues in misfortune” ...

It turned out that this problem is quite common among users of Apple laptops, and often it can not do without a service center ...

However, users are trying to solve it different ways. From quite banal: like manipulating terminal commands, to quite rude: forcibly ejecting the disk physically with tweezers; prying it from below with a credit card, etc.

Naturally, I didn’t want to “act physically” somehow, especially since all these manipulations end, as a rule, with an appeal to a service center. And that didn't appeal to me at all. It's not even that the nearest service center is 400 kilometers away, but that you need to spend a lot of time on it.

The search continued and software methods still found...

I tried to act through the terminal: enter commands to eject the disk - to no avail; I tried to enter OpenFirmware at boot (reference: something like an analogue of BIOS, you can say so) and enter commands to force eject the disk - also to no avail.

A very interesting method helped me, which I did not find right away: to force eject the disk on reboot, you need to press the right touchpad button and hold it until the disk is ejected.

Here it worked! And with great relief, I moved the drive from the MacBook's tray to the trash can.

Dear owners of Apple computers!

And Based on my experience and what I have learned about the problem of building up optical discs in a drive, I want to give you a few practical advice to help you minimize the risk of a problem:

1. Always pay attention to which side you insert the disc. Do not mix up the sides and do not insert the disc in reverse! In this case, extraction problems may occur.

2. Do not insert into the drive discs that are quite severely damaged (obvious scratches or chips)!

3. Do not use optical discs that cannot be read on other computers or are read from with great difficulty(very slowly, with the freezing of individual programs or the operating system as a whole, while accessing the disk)!

4. If the disk is still stuck, do not try to pull it out mechanically: do not shake the laptop, do not put foreign objects in the drive and do not try to insert another disk into the drive!

By doing this, you can permanently damage the drive, and then you can’t do without contacting a service center.

5. Do not try to disassemble the laptop yourself and try to remove the optical drive from the case! These actions can lead to the failure of the laptop!

If no software methods helped, then it is better to contact the service center.

Often from iMac users on thematic forums such questions “sound”: “Why does the device not “read” the USB flash drive? Why can't I delete a file from a flash drive? The answers often lie in the compatibility of the MAC and Windows file systems, but there may be other reasons that can only be identified with professional diagnostics. Let's consider all this in more detail.

Format conflict

In most cases, if the removable drive was formatted in Windows, iMac will not allow you to transfer files to the USB flash drive. This is not a breakdown, but a feature of the two systems. Exactly the same situation will be with the reading of the "Makov" flash drive on the OS from Microsoft. However, there are certain formats that make it possible to use devices on both operating systems.

In the menu for formatting a removable disk, several options are given to choose from, among them:

1. Journaled (Mac OS Extended) - exclusively for Apple products.
2. FAT (MS Dos) - universal format for OS from Microsoft, it is necessary to select it so that the flash drive can be opened on different devices;
3. ExFAT - does not always work without a Windows update or Service Pack installation.

If the iMac does not format the flash drive, it is best to contact the specialists, perhaps the problem lies deep in the system.

Other reasons

In addition to format incompatibilities, iMac does not “read” a flash drive often and for the following reasons:

• removable disk failure
• port failure;
• unlicensed software;
• lack of drivers for reading the disk;
• not enough virtual memory to read;
• the presence of a virus both inside the system and on the flash drive itself.

The last aspect is a fairly common case, especially if the flash drive serves several independent computers, for example, it is used in an office. If there are malicious files on it, the anti-virus system can simply block reading of the entire device or report a damaged file (if the anti-virus has such an opportunity).

The wizard will be able to find out the specific reason when diagnosing a computer. Especially qualified help is needed when a removable disk is successfully read and written on other devices with similar software. Sometimes it is much cheaper and easier to immediately take the equipment to the workshop than to do independent search and troubleshooting.

Choose a professional service that will save you from problems with your iMac!

Free consultation! Free diagnostics! Job Guaranteed!

Choose a section:

Fair, not too high or too low. There should be prices on the Service website. Necessarily! without "asterisks", clear and detailed, where it is technically possible - the most accurate, final.

If spare parts are available, up to 85% percent of complex repairs can be completed in 1-2 days. Modular repairs take much less time. The site indicates the approximate duration of any repair.

Warranty and Liability

A warranty should be given for any repair. Everything is described on the site and in the documents. A guarantee is self-confidence and respect for you. A 3-6 month warranty is good and enough. It is needed to check the quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that you will be helped.

Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and a warehouse with proven spare parts for current models so that you do not have to waste extra time.

Free diagnostics

This is very important and has already become a rule of good form for the service center. Diagnosis is the most difficult and important part of the repair, but you should not pay a dime for it, even if you do not repair the device after it.

Service repair and delivery

Good service appreciates your time, therefore offers free shipping. And for the same reason, repairs are carried out only in the workshop of the service center: it can be done correctly and according to technology only at a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient in order to be in time before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Age and experience of the company

Reliable and experienced service is known for a long time.
If a company has been on the market for many years, and it has managed to establish itself as an expert, they turn to it, write about it, recommend it. We know what we are talking about, since 98% of incoming devices in the SC are restored.
We are trusted and passed on complex cases to other service centers.

How many masters in the directions

If you are always waiting for several engineers for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of immediately.
2. You give Macbook repair to an expert specifically in the field of Mac repairs. He knows all the secrets of these devices

technical literacy

If you ask a question, the specialist must answer it as accurately as possible.
To give you an idea of ​​what you need.
Will try to solve the problem. In most cases, from the description, you can understand what happened and how to fix the problem.