Reviews about the Internet provider network "smile". Hotline Smile Internet

Smile is a Russian Internet provider that provides residents of the country with television services, Internet and telephone connections to their own homes and office premises. The company has been engaged in this service sector for more than 10 years and is constantly improving the quality of signal transmission, applying innovative discoveries in the field of telecommunications. In addition to the main network services, the organization is engaged in connecting equipment for video filming and installing devices for distributing Wi-fi at the place of residence. The client is given access to create a personal account in the Virgin Connect network operator's system.

Smile - registration and entrance to your personal account

Registration is carried out by the user personally, without the need to involve workers. To create an account, read the authorization steps described below, and then proceed with their implementation.

  1. Registration is carried out on the official website, which you can find at the link http://www.smile-net.ru/. Click on the link to go to the main section.
  2. On the page, find the necessary link for registration, or click on http://support.smile-net.ru/# . In the window that opens, select the "Registration" tab.
  3. Enter the first and last name in the first fields, which will be used in the office for contacting.
  4. Enter your username in the next input field. It can consist of letters and numbers, but must be at least 3 characters long.
  5. Next, enter the password twice, which you will later use to log in. Please note that the password must be longer than 6 characters.
  6. In the line below, enter the email address to which you will receive a message with the code required to complete the registration.
  7. After filling in the indicated fields, pay attention to the picture containing symbols for recognition. Enter them in the signed field.
  8. Confirm registration completion.

The entrance to the site is carried out at the link https://user.smile-net.ru/newpa/. In the window that opens, enter the username and password that you used when registering your account.

The functionality of the personal account of the Internet provider

After registration, the user can connect the services offered by the provider on favorable terms. The client is invited to conduct networks for free, as well as set up a router to distribute a Wi-fi signal. If you have any questions about using the company's services, contact the contact center line, where you will be provided with qualified advice. On the site, an authorized user can change the tariff or connect additional functions to the existing ones.

Smile is a new Internet provider that is gaining more and more respect from the consumer. The new network, which is developing its structure, already now boasts a large number of users who can be confident in the future.

Smile Internet - Personal Account

Just like many other providers, Smile provides access to the user's Personal Account, which simplifies everyone's life hundreds of times. A personal account will allow you to get online access to a number of services, which was previously impossible.


How to log in to your personal account

  • To enter the Smile Personal Account, you will need personal data, namely login and password.
  • We go to the official website of the provider http://www.smile-net.ru/, go to the section " Login to your personal account» Enter your data in the required fields, and get into your personal account.

Personal account functions Smile

The versatility of a personal account will make life easier for every user. What gives its use?

  1. First of all, the receipt by each user of personal information about the state of the account, all transactions that are carried out within the framework of the personal account, access from anywhere in the world, is convenient, isn't it?
  2. The second plus is Replenishment of the account by any means, whether it be a bank card, an online wallet, or even an SMS payment from a telephone account, also here you will find a personal account number and you can replenish the balance through the terminal.
  3. Not satisfied with the tariff? No problem, look through the possible tariffs and change to the one you like best. Or maybe you want to go on vacation? Block your personal account until you return so that your balance remains at its previous level and the subscription fee is not charged.
  4. You can also view all information regarding the contract and connection.
  5. Technical support will help you solve all problems with the Internet connection as quickly as possible.
  6. Too complex password? You can’t remember and you have to carry notebooks with you all the time, change the password to your personal one, which you will like.

Official website of the Internet provider: www.smile-net.ru

The rental of related equipment when ordering Smile services is not provided. But, before you connect the Internet through a provider, you can buy a router from company employees. And when choosing the “Internet + TV” package, the subscriber is provided with a set-top box absolutely free of charge. If the client has a cable from another provider that does not have serious damage, you can connect Smile wired Internet at a zero price through it. A new wire and work on its implementation are provided free of charge.

When using the digital Internet tariff plans of Multiservice Networks LLC, the following nuances should be taken into account:

  • To pay for Internet services online through Smile in Moscow, there is a standard advance system that involves depositing a fixed amount into the account at the beginning of each month.
  • Those who sometimes find it difficult to replenish the balance of their personal account on time can use the "Trust payment" option. It is available for a maximum of 3 nights free of charge on all limited and unlimited plans.
  • There is no connection blocking. But you can simply not pay for the provider's services for 3 months. The company does not charge any fines, commissions, etc. for this. After that, you can even spend wired Internet Smile back to the apartment.
  • Access to the Internet, suspended for non-payment, is resumed within 2-3 minutes after the funds are deposited into the account.
  • To terminate the Smile Internet tariff agreement, you need to call the specialists of the Technical Support Service or contact them through the website.
  • To replenish your account, you can use your Personal Account, using the Sberbank Online option, the Yandex Money and Web-Money systems, in the Svyaznoy and Euroset communication stores.

To find out how to connect Smile unlimited Internet to a private house or an ordinary apartment, customers can contact the Technical Support Service by phone around the clock or the Individual Service Group from 9:00 to 22:00, seven days a week. The provider’s employees will tell you how much it costs to connect the Internet, as well as which tariff plans are the most cost-effective for you specifically.

An application for cable Internet connection Smile involves the provision of a personal Personal Account. Through it, you can replenish the balance, receive information on provider promotions, payment statistics, activate options and much more. A forgotten access password can be restored by calling the Technical Support Service. During the conclusion of an agreement with LLC "Multiservice Networks" for tariff plans for home Internet, each client can optionally activate the service of SMS notifications about the state of the balance.

One of the most reputable domestic providers in the capital region is the Smile company. For many years, this company has been providing telecommunications services to individuals and businesses. "Smile" is engaged in connecting the Internet, digital TV, provides profitable telephone communications, organizes video surveillance systems. In recent years, Smile has been actively developing a virtual PBX and public WiFi networks.

Currently, the company operates in Moscow and the region, but in the foreseeable future, Smile plans to expand the geography of its presence. This can be facilitated by the merger with the largest domestic provider Virgin Connect, which occurred in 2016. After the merger, the quality of Smile's services improved significantly.

smilenet.ru- the official website of the Smile provider

One of the advantages of the provider was the ability to register in the Smile personal account service. The company's clients can use the "Trust Payment" option and receive free information and technical support.

Registration of a personal account

The official web portal of the company "Smile" - smilenet.ru. This is a large resource with a huge amount of useful features, up-to-date information, etc. To log in to the site, thereby obtaining a Smile personal account, the subscriber must fill out an electronic form, the link to which is contained under the "Connect" button. The client will spend no more than 5 minutes filling out the document. The following information must be entered in the form:

  • mobile number;
  • email address.

After receiving and processing the application, the Smile specialist calls the specified phone number and discusses with the potential client the details of the future contract for the provision of telecom services.

Having put his signature under the contract, the user receives the right to a personal account: he is given a memo with a login and password.

http://www.smile-net.ru/orderform- connection request

Login to your personal account

A single login form is provided for all users, but the login prefix varies depending on the type of services provided. So, the logins of telephone subscribers have the prefix tel *, digital television - * iptv. The username of the user using the Internet from "Smile" is completely identical to the username.

The password is given to the client upon signing the contract: the code can be changed at the request of the user during the first login to the Smile personal account.

If the Internet connection was interrupted due to a zero balance, you can use login "1" and password "1" to establish a temporary connection for authorization in the personal account.

Login to your Smile personal account is carried out as follows:

  • open the main page of the web portal;
  • we find on the left side of the page (the first item of the main menu) the plate "Personal account", click on it;
  • Enter your username and password in the login window.

https://user.smile-net.ru— entrance to personal account Smile (Internet)

After completing all the above actions, the full toolkit of the Smile personal account becomes available to us.

Possibilities of a personal account

Users who decide to become Smile subscribers and have access to their personal account receive the following opportunities:

  • remote payment for services through web wallets and bank cards;
  • full access to personal account information;
  • remote amendments to the contract with the company;
  • activation/deactivation of services;
  • changing the tariff plan;
  • access to the "Auto payment" service, which allows you to set up payment in accordance with the wishes of the client;
  • the ability to quickly contact the support service;
  • informing about new tariffs, promotions and bonuses;
  • participation in incentive programs of the provider;
  • disconnection of services for the period of departure of the user;
  • "Promised payment" service.

In your personal account you can find all the information about the activities of the Smile company, find out the latest news about its services. A special page is devoted to billing for residents of the capital region.

For each service - unlimited Internet, digital TV, WiFi, telephony, video surveillance, PBX - a separate page is provided. In addition, in your personal account you can purchase powerful antiviruses at very affordable prices.

https://lkmobile.virginconnect.ru/newpa_mob/?handler=Login
Personal account mobile communication "Smile"

A separate section is devoted to payment for services. There are many options for depositing funds to a personal account: these are auto-payment programs of Sberbank, and Yandex Wallet, and bank cards, and a trust payment. You can deposit money through Qiwi payment terminals, ATMs or mobile applications of banks.

For telephone subscribers from Smile, a personal account will help you get complete information about tariff plans in Moscow and the region, about the conditions for installing phones in remote villages and garden associations. In addition, users will be able to familiarize themselves with the features of making long-distance calls and calls abroad.

"Smile" provides residents of the capital region with high-definition digital television. Using the personal account, the user can learn more about the available tariff plans, the connection procedure, the number of channels and payment features.

The company provides excellent opportunities for business: organizations and enterprises are invited to connect inexpensive and reliable Internet, telephone communications. Smile employees will help organize a corporate network in an office center or a video surveillance system at an enterprise. Legal entities can control all services through their personal account without any restrictions.