Job description
manager's secretary[name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations in the Russian Federation.

I. General provisions

1.1. The manager's secretary belongs to the category of technical performers.

1.2. A person with a higher professional education, without presenting requirements for work experience, or a secondary vocational education and work experience in the specialty of at least [value] years is appointed to the position of secretary of the manager.

1.3. Appointment to the position of secretary of the manager and dismissal from it are made by order of the head of the enterprise upon submission of [fill in what is required].

1.4. The secretary must know:

Resolutions, instructions, orders, other governing and regulatory documents of higher and other bodies relating to the activities of the enterprise;

Regulations, instructions, other regulatory documents on record keeping;

The structure and management of the enterprise and its divisions;

Charter of the enterprise;

Organization of office work;

Methods of registration and processing of documents;

Archival Affairs;

Typescript;

Rules for using intercoms;

Standards for a unified system of organizational and administrative documentation;

Rules for printing business letters using standard forms;

Fundamentals of ethics and aesthetics;

Rules of business communication;

Rules for the operation of computer equipment;

Fundamentals of administrative law and labor legislation;

Internal labor regulations;

Rules and regulations of labor protection, safety, industrial sanitation and fire protection;

1.5. The secretary reports directly to the head of [enterprise, structural unit].

1.6. During the absence of the secretary (vacation, illness, etc.), his duties are performed by a person appointed in accordance with the established procedure, who acquires the corresponding rights and is responsible for the proper performance of the duties assigned to him.

1.7. [Enter as appropriate].

II. Job responsibilities

Secretary:

2.1. Carries out work on organizational and technical support for the administrative and administrative activities of the manager.

2.2. Accepts correspondence received for consideration by the manager, transmits it in accordance with the decision made to structural units or specific performers for use in the work process or preparation of responses.

2.3. Conducts office work, performs various operations using computer technology designed to collect, process and present information when preparing and making decisions.

2.4. Accepts documents and personal statements for the manager’s signature.

2.5. Prepares documents and materials necessary for the manager’s work.

2.6. Monitors the timely review and submission by structural units and specific performers of documents submitted to the manager for signature, ensures their high-quality editing.

2.7. Organizes telephone conversations of the manager, records the information received in his absence and brings its contents to his attention, transmits and receives information via receiving and intercom devices (telefax, telex, etc.), as well as telephone messages, promptly brings to his attention information received through communication channels.

2.8. On instructions from the manager, he composes letters, requests, and other documents, and prepares responses to the authors of the letters.

2.9. Performs work on preparing meetings and meetings held by the manager (collecting necessary materials, notifying participants about the time and place of the meeting, agenda, their registration), maintains and draws up minutes of meetings and meetings.

2.10. Monitors the execution by employees of the enterprise of issued orders and instructions, as well as compliance with the deadlines for fulfilling the instructions and instructions of the manager, taken under control.

2.11. Maintains a control and registration file.

2.12. Provides the manager’s workplace with the necessary organizational equipment, office supplies, and creates conditions conducive to the manager’s effective work.

2.13. Prints, at the direction of the manager, official materials necessary for his work, or enters current information into the data bank.

2.14. Organizes the reception of visitors, facilitates the prompt consideration of requests and suggestions from employees.

2.15. Forms files in accordance with the approved nomenclature, ensures their safety and submits them to the archives within the established time frame.

2.16. Performs individual official assignments of the manager.

2.17. [Enter as appropriate].

III. Rights

The secretary has the right:

3.1. Get acquainted with draft decisions of the enterprise management concerning its activities.

3.2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

3.3. Within your competence, inform your immediate supervisor about all shortcomings identified in the performance of your official duties and make proposals for their elimination.

3.4. Request personally or on behalf of the enterprise management from structural divisions and specialists information and documents necessary to fulfill their official duties.

3.5. Require the management of the enterprise to provide assistance in the performance of their official duties and rights.

3.6. [Enter as appropriate].

IV. Responsibility

The secretary is responsible:

4.1. For improper performance or failure to fulfill one’s job duties as provided for in this job description, within the limits determined by the labor legislation of the Russian Federation.

4.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage - within the limits determined by the labor and civil legislation of the Russian Federation.

The job description has been developed in accordance with [name, number and date of document].

Head of structural unit

[initials, surname]

[signature]

[day month Year]

Agreed:

Head of the legal department

[initials, surname]

[signature]

[day month Year]

I have read the instructions:

[initials, surname]

[signature]

[day month Year]

What a secretary must know and be able to do is set out in the qualification description.

Qualification characteristics- this is a normative document that establishes what a particular employee should do at his job, what he should know and be able to do for this, and what should be the level of his training.

Job responsibilities (the secretary must be able to) Perform technical functions to support and maintain the work of the head of the enterprise (or division), help plan the manager’s working day. Receive information necessary for the manager from departments or performers, call employees on his instructions. Organize telephone conversations of the manager, receive and transmit telephone messages, record received messages in his absence and bring their contents to the attention of the manager. Organize trips and business trips for the manager. Carry out work on preparing meetings and meetings held by the manager (collecting the necessary materials, notifying participants about the time, place and agenda of the meeting or meeting, registering them), maintaining and drawing up minutes. Provide the manager’s workplace with office supplies, organizational equipment, and create conditions conducive to his effective work. Transmit and receive information via intercoms, quickly print various materials as directed by the manager. Conduct documentation work, accept correspondence addressed to the manager, systematize it in accordance with the procedure adopted at the enterprise and transfer it, after consideration, to the heads of departments or specific performers for use in the process of their work or for preparing a response. Provide information services to the manager and employees (oral, documentary, compile press reviews, provide copies of interesting articles). Monitor the deadlines for completing the manager’s instructions on personal applications from citizens. Organize the reception of visitors, while showing tact and attention to them, facilitate the prompt consideration of requests and suggestions from employees, formulate files in accordance with the approved nomenclature of files, ensure their safety and submit them to the archives within the established time frame. Create and use databases (including Internet information).

The secretary must know: the activities of the company and the job responsibilities and competencies of employees; regulations and instructions for documentation support; typescript; work on a personal computer, modern computer editors (Word, Excel, etc.); spelling and punctuation rules; the order of material arrangement when printing various documents; rules for operating office equipment (faxes, mini-automatic telephone exchanges, photocopiers, voice recorders, tape recorders); rules for using intercoms; standards for a unified system of organizational and administrative documentation; internal labor regulations; fundamentals of the scientific organization of secretarial work; human psychology and the laws of effective communication; office etiquette; rules and regulations of labor protection, safety, industrial sanitation and fire protection; foreign language of clients and partners; Labor Code of the Russian Federation.

To develop and specify qualification characteristics at enterprises (firms), job descriptions are developed.

A job description is the main organizational and legal document that regulates the activities of the secretary, defining his rights, position in the organization, and the nature of his work. The secretary relies on this document in his relationships with employees. What is written in the job description, then the question arises, what rights are given in it, those are the ones the secretary has.

The job description for a secretary is an individual document, since the position of a secretary has many gradations. In a small organization (or company) there will be only one secretary (referent secretary). In larger organizations, the manager and his deputies may have secretaries in each structural unit. There are secretaries of the board, scientific secretaries of scientific councils, etc. Each secretary always, based on the volume and specifics of the organization’s activities, the requirements of the manager and his trust in the secretary, develops his own range of responsibilities and rights, various combinations of creative, logical and technical types of work. At the same time, there is a standard set of management operations for documentary and non-documentary services that are performed by all secretaries. In addition, the peculiarity and complexity of drawing up a secretary’s job description are due to the versatility of his activities. Therefore, it is impossible to talk about any single standard for the job description of a secretary (referent secretary).

However, like any job description, there are general requirements for it. First of all, it has an already established unified structure of the text, namely sections:

1. General Provisions;

2) functions;

3) job responsibilities;

5) responsibility;

6) relationships;

7) connections by position.

A “Work Evaluation” section may be added, and in recent years the “Work Organization (Daily Routine)” section has increasingly appeared.

The “General Provisions” section contains the exact name of the position in accordance with the staffing table, the place in the management system, i.e. the name of the structural unit and subordination, the procedure for appointment and dismissal and the procedure for replacement. In large organizations that have a preschool educational institution service, the secretary has dual subordination - directly to his supervisor and to the head of the preschool educational institution service. Secretaries are appointed and dismissed by order of the head (in a large organization - on the proposal of the head of the preschool educational institution service). This section also specifies requirements for professional training and work experience. Today, the attitude towards the secretary and the requirements for him have changed dramatically. Firms are looking for a secretary with a higher or secondary specialized education, who knows a foreign language and is fluent on a computer. Increasingly, the secretary, as well as abroad, is required to know not one, but two or more foreign languages, since companies have numerous contacts with foreign partners, and the secretary communicates with them. It also contains instructions on the main legislative, normative, methodological, organizational, administrative documents that guide the secretary in his work.

The “Functions” section lists the main areas of activity of the secretary (secretary-assistant), for example: information and documentation support for the manager, organizational support for the manager’s work, participation in the preparation of exhibitions and presentations, etc.

The “Job Responsibilities” section lists all types of work, operations and technologies used in their implementation. It lists the work performed by the secretary in a logical sequence. All types of work are divided into operations indicating the execution technology. For example, the function “information and documentation support” is divided into two parts: documentation and work with documents. Documentation, in turn, includes drawing up letters (invitation letters, reminder letters, etc.), telegrams, etc., on the instructions of the project manager; typing manager documents on a computer; checking the correctness of the documents when presented to the manager for signature (visas, availability and correctness of details in accordance with the requirements of the standard, etc.); making and certifying copies of documents, etc. Working with documents includes receiving incoming documents (hours are indicated, for example: at 09 and 16 hours), receiving faxes and e-mail (during the day); initial processing of received documents in accordance with the requirements of the office management instructions; preliminary review of documents (if entrusted to the secretary); registration of documents according to the rules established in the organization; report of documents to the manager, etc.

The “Rights” section is perhaps the most important. He emphasizes the secretary’s place in the management system, his importance, and position in the organization. It is through rights that the powers delegated by the manager to the secretary and the degree of his independence are visible. This section allows the secretary to free up the manager's time to solve basic strategic and tactical tasks.

It is this section of the job description that gives the secretary (secretary-referent) greater or lesser powers and determines the degree of his capabilities.

The “Responsibility” section is drawn up in strict accordance with the law.

The section “Relationships (connections by position)” is also very important for organizing the work of any employee of the management apparatus, and primarily this is due to the active implementation of automated systems that require detailed indication of what information, in what form, to whom it is transmitted and from whom it is received .

In recent years, a “Job Evaluation” section has often appeared in job descriptions. It usually specifies criteria for the timeliness of work and its quality, for example: absence of complaints, claims and criticisms; no errors in documents; compliance with deadlines for fulfilling instructions from management, etc.

As a rule, the job description ends with an indication of the procedure for its revision. The conditions for revising a job description may be changes in the structure of the organization, resulting in a redistribution of employee responsibilities, a change in the types of work performed by the secretary, or the introduction of computer technology. But much more often they indicate the period for mandatory revision or re-approval of instructions (3 years or 5 years).

An optional section is “Work Organization,” but recently it has been very popular and is becoming more common. It provides an approximate daily routine for a secretary's work. It might look like this.

FIRST HALF OF THE WORKING DAY:

1) come to work 10 minutes before the manager in order to check the condition of the workplace (yours and the manager’s), get yourself in order, draw up or clarify a plan for the coming day;

2) select the necessary documents and files in accordance with the plan;

3) receive correspondence, familiarize yourself with the contents, set aside documents that require a priority decision from the manager;

4) immediately transfer telegrams, urgent faxes and telephone messages to the manager;

5) for the remaining documents, prepare options for possible answers or resolutions, distribute them among the executors;

6) view received reviews, reports, invitations, etc.; write down the dates and times of all events in your calendar diary;

7) keep the documents necessary for current information and reference work;

8) report to the manager about the received correspondence;

9) together with the manager, clarify the content of planned events for the current day;

10) convey the manager’s instructions to the relevant executors by phone and in person and remind them of the expiring deadlines for the execution of documents.

SECOND HALF OF THE DAY:

1) collection and preparation of executed documents for signing;

2) report to the manager about the executed documents, take the documents processed by him from the manager;

3) process and send outgoing documents;

4) schedule activities for the next day.

Throughout the working day the following is carried out:

a) work with visitors, telephone conversations;

b) filing of executed documents in files;

c) performing work on a computer;

d) organizing the copying of documents in accordance with the instructions of the manager.

END OF WORKING DAY:

1) review your diary and inform the relevant departments about the need to prepare for certain events;

2) if the manager remains to work after the end of the working day, it is necessary to provide him with all the necessary information and materials;

3) put your workplace in order, remove documents, lock the safe and all filing cabinets, turn off electronic and technical equipment from the network.

The job description is an integral part of the entire package of documents necessary for organizing the work of the management apparatus.

ADVICE. Organize your work day so that you can get everything done and be useful to everyone. Dedicate yourself to your work, but do not forget that there are issues that are beyond your competence. So do only what you have to do.

To sum it up: It should be noted once again that the job description for a secretary is an individual document, since the position of a secretary has many gradations. Each secretary, based on the volume and specifics of the organization’s activities, the requirements of the manager and his trust in the secretary, develops his own range of responsibilities and rights, various combinations of creative, logical and technical types of work.

The chief engineer of an enterprise is usually considered the director’s right hand, and the deputy for commerce is the left, but when the secretary is absent, the director has no hands at all.

The secretary is called the boss’s faithful assistant and right hand, and for good reason, because the responsibilities of the manager’s secretary include ensuring effective management and administrative activities. The manager's secretary is engaged in the preparation and execution of business papers and documents, helps the boss in business, and resolves many organizational issues.

The position of a secretary-assistant can also be considered a representative position, since he is the face of the company - he meets guests, answers calls and letters. This type of work requires great composure, communication skills and organization. For this reason, the profession of a secretary can promise great prospects - in the future, a specialist can become an office manager, and then one of the directors or top managers.

Places of work

The position of executive secretary is required in almost every company that has an office for clients and visitors. These can be both large enterprises and small business organizations.

History of the profession

The first secretaries can be considered scribes and chroniclers - they wrote down the royal decrees and orders, chronicled current events, and were responsible for maintaining correspondence. Over time, the powers of the secretary have expanded significantly and today they can perform a wide variety of functions. Thus, a need arose for specialists with a narrow specialization, as a result of which the profession of secretary-assistant, clerk, secretary-translator and office manager appeared.

Responsibilities of the secretary

The job responsibilities of the secretary-assistant include:

• reception of visitors;
• receiving phone calls;
• record keeping;
• planning the manager's working day;
• organization of meetings;
• ordering tickets and hotel reservations for the manager and other employees during a business trip;
• ordering stationery for the office;
• fulfilling the manager's requests.

Sometimes the functions of the manager's secretary include correspondence in English.

Requirements for a secretary

Requirements for a secretary assistant include:

• secondary or higher education;
• PC ownership;
• knowledge of the basics of office work;
• knowledge of English (sometimes).

Also, the position of secretary requires the following skills:

• punctuality;
• ability to look good (presentable);
• organization.

Secretary resume sample

How to become a secretary

How to become a secretary? This can be the holder of any higher education who has completed secretarial-assistant courses or received training directly on the job. As a rule, employers do not impose special requirements on the applicant’s acquired specialty, but focus on ensuring that the applicant has the necessary personal qualities and is able to perform duties at the proper level.

Secretary salary

A secretary's salary can vary - from 15 to 45 thousand rubles. Income depends on the employee’s duties and the region in which he works. The average salary of a secretary-assistant is 30 thousand rubles.

Where to get training

In addition to higher education, there are a number of short-term training on the market, usually lasting from a week to a year.

The Institute of Professional Education "IPO" invites you to take distance courses in the direction of "" (there are options 256, 512 and 1024 academic hours) to receive a diploma or state-issued certificate. We have trained more than 8,000 graduates from almost 200 cities. You can undergo external training and receive interest-free installments.

An office can work without a boss, but not without a secretary.

Jane Fonda

The profession of a secretary is one of the most in demand today. Just a few years ago, a company typically only needed one single secretary. One person did everything, including taking calls, distributing work, for example, an entire fleet of vehicles, printing documents, tea and coffee for visitors and organizing the boss’s working day.

Today, it is simply impossible to cope alone with so many responsibilities in large and even medium-sized companies. There are many companies where one employee performs all secretarial duties, while in other organizations there is a whole department of secretaries, which is managed by the head of the secretariat, it all depends on the size of the company, as well as on the specifics of its activities.

We tried to highlight and classify all existing secretarial positions depending on the functions performed and the employee’s place in the organization structure.

If we assume that the company employs the maximum number of secretaries, then the work of the secretariat department may look like this.

A staff of telephone operators calls potential clients offering goods or services. At the same time, there is a stream of calls from clients because the company advertises in the media. These calls are received by a telephone secretary and an appointment is made for the callers. When visitors arrive at the office, they are greeted by a receptionist who escorts clients to a special room. There, an attentive office administrator will offer him tea or coffee while the visitor is waiting to be received. And if at some point the flow of clients stops, the administrator cleans up the room for visitors, lays out magazines, and waters the flowers. At the same time, there is a business office manager, he dispatches couriers and drivers, monitors the availability of office supplies, and controls the functioning of the office. Each manager has a personal secretary, and senior managers also have assistant secretaries and personal assistants. To complete the picture, you can add PC operators who fill out databases, print all documentation, price lists, brochures, booklets with constantly updated information, as well as secretaries and clerks involved in maintaining documentation, accounting and archiving. All secretarial services are managed by the head of the secretariat department.

And this is not a complete list of secretarial positions, so let’s try to combine the closest specializations into certain basic groups that are most often encountered in practice, namely:

phone operator;
reception secretary/administrator/reception secretary;
department secretary;
assistant secretary;
office manager/head of secretariat;
personal assistant/personal assistant.

Telephone operator

This is perhaps the lowest paid, but most in demand position of all office services. There are many other names for this position, for example, employee, often employee, for working on the phone, manager for negotiating, dispatcher on the phone, etc.

The main responsibility of such an employee is to work with incoming or outgoing calls. As a rule, the work does not involve direct customer service or management assignments.

, ability to win over during a telephone conversation
telephone sales skills

Typical features:

Calls from clients and customers of the organization;
- calls to employees of the organization with further forwarding;
- calls from organization employees involved in production cycles.

2. Carrying out sales over the phone with outgoing calls or with incoming calls from clients.

3. Transfer of reference information by telephone.

4. Displaying the results of receiving telephone calls in specialized programs for organizing:

Recording customer information;
- Sales results;
- Advertising sources of calls;
- etc.

A similar position usually exists in large companies or in companies focused on a large flow of clients (service, help desk and other services). The list of requirements for this employee is small and is usually limited to having a pleasant voice and a desire to work.

Reception secretary/administrator/reception secretary

This name comes from the name of the administrative reception desk, behind which the secretary’s workplace is located. Hence the variety of spellings and pronunciations: receptionist, receptionist, as well as the name of the profession itself, receptionist. Initially, such positions, like the reception desks themselves, existed only in hotels and beauty salons. Now, in many offices where they actively work with visitors, such a person is needed. The dispatcher, duty secretary, telephone secretary, etc. have similar responsibilities.

The vacancy of a reception secretary is opened by companies whose offices receive a large number of telephone calls and many visitors. Therefore, girls with good appearance are usually invited to the position of reception secretary.

Basic requirements:

Confident use of computers and office equipment
knowledge of foreign languages ​​is optional
good communication skills

Typical features:

1. Receiving calls in Russian and/or foreign languages:

From clients and customers of the organization
- calls to employees of the organization with further forwarding

2. Meeting and registering visitors at the reception

3. Receiving letters, faxes, electronic documentation
4. Performs some other minor assignments from management. In some cases, he keeps statistics, accepts cash, fills out document forms, and prints letters (without drafting them himself).
Most often, this position is found in foreign companies and Russian firms focused on foreign clients. As a rule, one of the main requirements for candidates for this vacancy is knowledge of a foreign language at least at a good conversational level.

Department Secretary

A secretary working as part of a structural unit of a company (department, division, sector, etc.), often possessing special knowledge regarding the specifics of the work of the corresponding structural unit.

Basic requirements:

Confident use of computers and office equipment

higher education is desirable or special knowledge regarding the specifics of the work of the relevant structural unit
knowledge of foreign languages ​​for foreign companies
good communication skills

Typical features:

1. Receiving calls, answering standard requests within the framework of the work of this structural unit, forwarding calls to specific employees.
2. Meeting visitors.
3. Buying office supplies.
4. Conducting office work of the structural unit.
5. Viewing mail, selecting and structuring the necessary correspondence.

This position is found only in large companies with structural divisions or many departments.

Secretary-assistant

The assistant secretary is more focused on working outside the company, that is, he carries out the orders of his boss regarding communication with clients and partners, so he is required to know foreign languages. The competence of the manager's secretary includes issues related to processes occurring within the company, that is, he performs tasks related to the company itself and its employees.
This secretary, like a personal assistant, works with one person, but these are most often the second persons of the company (deputy directors, vice presidents, heads of departments and departments, etc.). Also, the assistant secretary can work with the first person, without performing representative and some other functions of a personal assistant.

Basic requirements:

higher education
One year of experience in a similar position
diligence, responsibility, learning ability
Confident use of computers and office equipment

Typical features:

1. Independent writing of letters.
2. Monitoring the execution of documents and tasks subordinate to the immediate head of the structural unit(s).
3. Drawing up the manager’s work schedule.
4. Review and preparation of information for the manager.
5. Drawing up analytical notes and certificates for the boss.
6. Preparation and support of negotiations.

Office Manager/Head of Secretariat

An office manager is a kind of office administrator. In addition to the usual secretarial duties, he may be entrusted with coordinating the activities of a number of company services (for example, automotive), and executing orders from employees, both management and ordinary. This position requires more independence than a simple secretary or receptionist position. The office manager has the right to carry out certain projects within his competence (studying new products and services, improving the company’s work systems). And also, it is often this secretary who is entrusted with the responsibilities for organizing corporate events, conferences, delivering lunches to the office, etc.

Basic requirements:
higher education
Confident use of computers and office equipment
responsibility, energy

Typical features:

1. Ensuring the functioning of the office (organizing the purchase of stationery, water delivery, monitoring the availability of paper in printers, copiers, and much more).

2. Solving administrative issues (building rent, cleaners, drivers, secretaries and much more).
3. Introduction of new forms of work organization.
4. Representative powers (in government agencies, etc.).
5. Selection, management and training of subordinate personnel.
The position is more typical for companies with large office spaces.
The head of the secretariat is found only in large companies with at least 58 secretaries in the office.

Personal assistant/personal assistant

One of the most responsible secretarial positions, requiring aerobatics and professionalism. A good assistant, in addition to his professional knowledge and skills, must have very developed analytical abilities, be independent in decision-making, and most importantly, be a very good psychologist and know the characteristic habits of his boss no worse than his close relatives. All documents that pass through the assistant and go to the manager’s desk must be impeccable. Knowledge of business etiquette is highly sought after in this position. The way a personal assistant will behave at business meetings determines how the participants in this meeting will perceive the manager.
In other words, he is an indispensable assistant who is aware of all the working issues and problems of his manager. It is assumed that this secretary works exclusively with the first person. The main task of such a specialist is to become the “right hand” of his boss, saving his very expensive working time, relieving him as much as possible from those routine issues and problems that a professional, qualified secretary can easily handle.

Basic requirements:

psychological compatibility with the leader
higher education
Two years of experience in a similar position
diligence, responsibility, learning ability, exceptional courtesy
Confident use of computers and office equipment

Typical features:

1. Coordinates the actions of the manager.
2. Draws up documents independently.
3. Prepares materials for meetings and negotiations.
4. Prepares analytical notes and certificates.
5. Keeps minutes of meetings, negotiations, meetings of shareholders and the board of directors.
6. Translates from a foreign language as necessary.
7. Prepares business trips for the manager (selection, booking of hotels, transport tickets, taxis, etc.).
8. Submits only to his immediate supervisor. In rare cases, his work may be coordinated by the office manager.

The salary level of secretaries depends on the requirements for knowledge, experience, skills and qualifications imposed on the secretary. It is also impossible not to take into account the financial position of a particular company and the policy pursued by it regarding the salaries of its employees.
The salary level of secretaries is usually influenced by the following factors:

• knowledge of one or more foreign languages;
• experience in a similar position;
• presence of higher education;
• special skills required for a specific position, as well as knowledge of special computer programs;
• requirements for the appearance of candidates.

Below is the average salary for secretaries in Moscow, depending on the position and the above factors influencing the level of salaries.

I APPROVED

___________________________________ (initials, surname)
(name of organization, pre- ________________________
acceptance, etc., its organizational (director or other official)
legal form) official person, authorized
what must be asserted
nal instructions)
" " ____________ 20__

Job description

Secretary of the head
______________________________________________
(name of organization, enterprise, etc.)

" " ______________ 20__ N_________

This job description was developed and approved by
based on an employment contract with __________________________________________
(name of the position of the person for whom
______________________________________________________________ and in accordance with
this job description has been compiled)
provisions of the Labor Code of the Russian Federation and other regulatory
acts regulating labor relations in the Russian Federation.

I. General provisions
1.1. The manager's secretary belongs to the technical category
performers.
1.2. A person who has
higher professional education, without requirements for experience
work, or secondary vocational education and work experience
specialty for at least __________ years.
1.3. Appointment to the position of secretary of the head and dismissal
from her is carried out by order of the head of the enterprise upon presentation

1.4. The secretary must know:
- resolutions, instructions, orders, other governing and
regulatory documents of higher and other bodies concerning
activities of the enterprise;
- regulations, instructions, other regulatory documents for maintaining
office work;
- structure and management of the enterprise and its divisions;
- charter of the enterprise;
- organization of office work;
- methods of registration and processing of documents;
- archival work;
- typewriting;
- rules for using intercoms;
- standards of a unified organizational and administrative system
documentation;
- rules for printing business letters using standard forms;
- fundamentals of ethics and aesthetics;
- rules of business communication;
- rules for operating computer equipment;
- basics of administrative law and labor legislation;
- internal labor regulations;
- rules and regulations of labor protection, safety precautions,
industrial sanitation and fire protection;
1.5. The secretary reports directly to the manager
________________________________________________________________________.
(enterprise, structural unit)
1.6. During the absence of the secretary (vacation, illness, etc.), his
duties are performed by a person appointed in accordance with the established procedure,
which acquires the corresponding rights and bears responsibility for
proper performance of the duties assigned to him.
1.7. ______________________________________________________________.

II. Job responsibilities
Secretary:
2.1. Carries out work on organizational and technical support
administrative and administrative activities of the manager.
2.2. Accepts the submission for consideration by the manager
correspondence, transfers it in accordance with the decision made to
structural units or specific performers for use in
process of work or preparation of answers.
2.3. Conducts office work, performs various operations with
the use of computer technology designed for collecting, processing and
presentation of information when preparing and making decisions.
2.4. Accepts documents and personal statements for the manager’s signature.
2.5. Prepares documents and materials necessary for work
leader.
2.6. Ensures timely review and submission.
structural divisions and specific executors of documents,
submitted to the manager for signature, ensures their quality
editing.
2.7. Organizes telephone conversations with the manager,
records the information received in his absence and brings it to his attention
information its contents, transmits and receives information via
receiving and intercom devices (telefax, telex, etc.), as well as
telephone messages, brings information to his attention in a timely manner,
received via communication channels.
2.8. On behalf of the manager, composes letters, requests, etc.
documents, prepares responses to the authors of letters.
2.9. Performs work on preparing meetings and conferences,
carried out by the manager (collection of necessary materials, notification
participants about the time and place of the meeting, the agenda, their registration),
maintains and prepares minutes of meetings and conferences.
2.10. Monitors the execution by employees of the enterprise
issued orders and instructions, as well as compliance with deadlines
fulfilling the instructions and instructions of the manager, taken under control.
2.11. Maintains a control and registration file.
2.12. Provides the manager’s workplace with the necessary
organizational equipment, office supplies,
creates conditions conducive to the effective work of the leader.
2.13. Prints official materials as directed by the manager,
necessary for its operation, or enters current information into the data bank.
2.14. Organizes the reception of visitors, promotes efficiency
consideration of requests and suggestions from employees.
2.15. Forms cases in accordance with the approved nomenclature,
ensures their safety and submits them to the archives in a timely manner.
2.16. Performs individual official assignments of the manager.
2.17. _____________________________________________________________.

III. Rights
The secretary has the right:
3.1. Get acquainted with the draft decisions of the enterprise management,
relating to his activities.
3.2. Submit proposals for management's consideration
improvement of work related to the responsibilities provided for
this instruction.
3.3. Within the limits of your competence, inform the immediate
to the manager about all the shortcomings identified in the process of fulfilling their
job responsibilities, and make proposals to eliminate them.
3.4. Request personally or on behalf of the company management from
structural units and specialists information and documents,
necessary to perform their job duties.
3.5. Require the management of the enterprise to provide assistance in
performance of their official duties and rights.
3.6. ______________________________________________________________.

IV. Responsibility
The secretary is responsible:
4.1. For improper performance or failure to fulfill their duties
duties provided for in this job description, in
within the limits determined by the labor legislation of the Russian Federation.
4.2. For offenses committed in the course of exercising their
activities - within the limits determined by administrative, criminal and
civil legislation of the Russian Federation.
4.3. For causing material damage - within the limits specified
labor and civil legislation of the Russian Federation.

The job description was developed in accordance with ________________
(Name,
_____________________________.
document number and date)

Head of structural unit (initials, surname)
_________________________
(signature)

" " _____________ 20__

AGREED:

Head of the legal department

(initials, surname)
_____________________________
(signature)

" " ________________ 20__

I have read the instructions: (initials, surname)
_________________________
(signature)