When faced with the issue of cargo transportation, every person understands how important it is that everything is done properly, on time and without losses. Our rating of transport companies will tell you which organizations have been the most reliable in Russia for many years.

A company from St. Petersburg, which is considered the best according to many criteria: tariffs, customer focus, deadlines for completing applications and network development (171 divisions). All this makes it possible to call the Business Lines company the best in the ranking.

They have everything: containers, cars, the ability to transport groupage cargo even on airplanes, insurance and storage of cargo in a warehouse. Area of ​​activity - besides Russia, Belarus and Kazakhstan, almost 2 thousand settlements.

A logistics company from Moscow, with representative offices throughout Russia (53 cities), which for several years in a row became the best cargo carrier in the country. Baggage delivery is carried out using airplanes and trucks.

The company's clients track packages around the clock using SMS or email messages. The goods can be picked up directly from the client, loaded and unloaded, or stored for some time in a warehouse.

A Moscow company that is one of the top three in terms of tariffs, deadlines for completing applications and network development. It has been providing vehicle transportation and warehouse logistics for 16 years.

In addition to the standard range of services, Alsena performs related activities: inventory of warehouses, production of packaging for non-standard cargo, work with heavy equipment and cross-docking.

A company from Yekaterinburg that provides road and air transportation, forwarding to Crimea and Kazakhstan, as well as delivery of goods from Armenia, Kyrgyzstan and Belarus.

There is an order desk through which you can buy goods from Ikea, Hoffa and Biltema.

Keith offers a special service for online stores - a full range of services, from courier arrival to delivery of goods.

A company from Moscow that provides rail transportation services. The company has about 100 branches in all corners of the country, more than 400 trucks and 600 railway cars.

This is the only service in Russia that can create an individual composition for your luggage.

ZhelDorExpedition is responsible for the safety of cargo and operates in accordance with Russian legislation. Applications are not accepted on weekends.

Another Moscow company that uses planes, trains and cars in its arsenal. A separate column includes movers, who can be used for both office and apartment moving. Oversized cargo is also included in the company's range of services.

In total, there are 77 divisions throughout the country, including 4 in Crimea.

The company offers a wide range of services: railway and road transportation, armed escort of cargo, transportation of special equipment, multimodal, dangerous and consolidated cargo.

As well as office and oversized moves, insurance and logistics, a complex for online stores. There is also a “we’ll buy for you” service, which offers to personally come and buy the necessary goods where they cannot be sent by mail.

Delivers to more than 3,000 cities and towns from 118 branches. The car will carry any cargo from 1 kg to several tons. Railway transport is usually used for departures to the Far East and Siberia. Our own wagons and loading equipment allow us to offer our customers attractive prices.

ZhelDorAlliance also cooperates with China, with the possibility of temporary storage in warehouses. Owners of online stores contact the company to ensure that their goods are delivered according to an optimized door-to-door logistics scheme.

There is even a “receipt and delivery of cargo without the client’s participation” service, when a company employee can receive the goods from your supplier and send it to the address.

This company from Vladivostok pays great attention to international transportation. Japan, Korea, China are becoming closer and more accessible with the help of multimodal transportation. The company has been operating for 10 years and carries out both import and export.

Air transportation starts from 50 kg, there is delivery in containers, the possibility of transporting dangerous and oversized cargo. The company's specialists are familiar with all the intricacies of customs clearance, which allows them to shorten the inspection procedure.

Delko

Leader of road transportation in Russia and Kazakhstan, working with legal entities. Cargoes weighing up to 20 tons are transported by refrigerators with the required temperature conditions or tent semi-trailers with a volume of up to 110 m3. In total, the vehicle fleet includes more than 1000 road trains.

The disadvantage is that an individual cannot contact them. Applications are accepted until 17:00, not 24 hours a day.

I don’t know why so many people don’t like this company, but I have a very good opinion about it. I used the services in several cities of Russia and always had the following features of PEC:

- efficiency

- attention to wishes

- SMS notification

- good service and politeness

I checked the reviews in this thread and wrote to the moderators, since most of the reviews that I looked at were negative, written by authors without avatars, and in the long history of their existence on the site they only had one review - these were paid for by other sites or competitors. I hope that the administration will take a closer look at my letter with the listed reviews and correct this situation. Because PEC is an excellent transport company! And I love justice on Airek

So, PEK is one of the transport companies founded in 2001. There are branches of this company in almost every city in the country.

Today, the PEK Company delivers goods throughout the Russian Federation (including Crimea) and the territory of Kazakhstan via road and air transport. Since 2014, it has also been delivering goods from China.

On official website company you can calculate the cost, order a call back, find out the status of the cargo or transportation. The site is quite simple and informative - [link]

I like the fact that everything is described in detail and step by step on the site, so to speak. algorithm (sending and receiving), which will be understandable and clear to everyone

In each of the cities where the PEK Company is represented, an office and warehouse have been opened for receiving, storing and issuing cargo. In large settlements there are several branches of the branch. In addition, all branches have their own sales department, address delivery service, accounting department and call center.

I am familiar with this company for more than 5 years. It was necessary to transfer furniture from one city to another. Also, when ordering in online stores, I choose PEC rather than Russian Post. On average, delivery is 400-600 rubles for small-sized cargo. Delivery time 3-5 days. Also the cost of delivery time depends on the remoteness of the region.

They bring everything is neat, pack as if they were carrying crystal. Very polite girls in offices (I was in more than 5 different offices in different cities), all they'll tell you and will help you fill it out if you do it 1 time. No rudeness or prejudice towards people!

The only negative I can highlight the location of their offices, usually it is a very remote place, an industrial zone in one word.... but this is a minus for residents who go for 1 parcel and who do not have a car. If you have a business, then, of course, it is much more convenient for you to pick up goods not in the city center, but in the surrounding area, where there are huge warehouses, room for maneuvering trucks, etc.

Main to PEC's competitor is Autotrading, unfortunately, I have not had a chance to use his services yet, because I always choose PEC because Complete confidence in this company!

In this review I also want to compare PEC and Business Lines, whose services I also had to use a couple of times, because there were no other options%) I had Disappointed with this transport company because 2 times out of 2 they lost my parcels in the warehouse. I had to come 3 days in a row for the first time until they found my pack. The second time, the next day, they called and said that the goods had been found. A very unpleasant situation; friends also had a similar situation; they couldn’t find a dishwasher in their warehouse for 2 days!!!

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PEC also provides SMS notifications in addition to the usual phone call that the package has arrived and needs to be picked up. Only what the parcel needs to be picked up within 3-5 days, otherwise you will have to pay for daily storage of your cargo (about 20 rubles).

The product (small size) arrives in a polypropylene bag, sealed. The package already contains a box with your order. I have a photo in my review from an order from the Karamelshop store (everything for hair and a review for which I already wrote). Need to come with an invoice to the office PEC (it is usually located in front of the territory with warehouses), fill out the documents, the employees will tell you which warehouse to approach / drive up to pick up the cargo. Then you give the documents to the movers at the specified warehouse and they bring you the goods.

Recently PEK delivers goods from China and has opened branches in Kazakhstan. I wish them further expansion!

Why limit yourself to one city when you can sell and deliver goods to customers countrywide? I don’t know, but for some reason many entrepreneurs deliberately choose to work only in their city. Or they reason like this: I’ll first start developing business in my region, and then I’ll expand to Russia. Why not do it right away? After all, your target audience will increase tens, hundreds, and possibly thousands of times.

If you decide to enter the national market, then, first of all, you will need to answer two questions:

1. How to reach your target audience in other cities?
2. How cheap deliver the goods to the buyer?

Let's assume you know how to answer the first question, so in this article we'll take a closer look at the second.

When does delivering goods across Russia make no sense?

Now logistics in our country is developing very actively. But you need to understand that Russia is a large country, and delivery may cost more than the product itself.

Therefore, unfortunately, it is not advisable to work in every niche for the whole country. Let's see when the game is not worth the candle:

1. Small average check

If the purchase amount usually amounts to several thousand rubles, then it will be unprofitable to deliver the goods: either to you or to the client. Here's the advice: increase the minimum order value for other regions. It's better than nothing.

2. After-sales service required

This is when, after the sale, installation or assembly of the product at the customer’s location is required. For example, you sell children's outdoor complexes that require on-site assembly. You won’t take your team of installers, say, to Sakhalin? And hiring someone on the spot is not that easy.

Conclusion

If you sell at least 5,000 rubles at a time, and your products do not have a regional link, then you should try. To do this, start by calculating your shipping costs.

What determines the transportation costs for delivering goods to the buyer?

The main parameters that affect the cost of delivery are the volume, weight of the goods and the distance of the client. Transportation companies have delivery rates based on the parameters of the cargo and destination. As for the weight and volume of cargo, it is always taken according to the maximum indicator. Typically this is volume unless the item is too heavy.

It is advisable that the value capacity of your product should be as high as possible. Those. the more expensive, smaller and lighter the product, the better. An example of a product with a high value capacity: smartphones (expensive and small), and with a low value – insulation materials (cheap and bulky).

Which delivery companies are right for you?

Courier companies will most likely not be suitable for you because they mainly focus only on large cities and door-to-door delivery. Their branch network is small, and transporting bulk cargo over long distances is very expensive.

Small cargo volume

If your goods are small in weight and volume, you can use EMS express delivery. This is the same Russian post, only fast (well, and more expensive, of course). The main advantage is the most extensive network of branches in the country. Available in every locality.

The site has an online calculator to calculate the approximate cost of delivery.

Medium and large cargo volume

In this case, the best option for delivery of goods throughout Russia cheap- These are federal transport companies. I will give examples of companies with which I have worked over the past six years: Business Lines, PEK, RATEK, etc.

The main principle of their work is the transportation of groupage cargo. Those. They collect a lot of cargo in one place (branch), load it into a truck and transport it to another place (branch). The cost of transportation is reduced due to the fact that cargo is transported from many companies at once, “in bulk.”

If you have chosen a transport company, then use its tariffs or an online calculator to calculate the approximate costs of delivery to various cities. Advice: take the cities farthest from you, because... you don’t know in advance where the order will come from. This way you will ensure maximum transportation costs and avoid the risk of being left at a loss.

What if the order comes from a locality where there is no branch of the transport company?

I advised you to work with federal transport companies because they have a fairly developed branch network. As a rule, there is a terminal in every major city.

If there is a branch in the client’s city, then everything is fine - delivery will not be expensive. But it happens that orders come from small towns or villages where there are no transport companies. How to avoid losing a client?

In this case, the following scheme applies:

1. The cargo arrives in the nearest city where there is a branch;
2. The transport company hires a vehicle specifically for your cargo and takes it to the client’s address in the appropriate locality.

The cost of delivery directly depends on the distance between the branch of the transport company and the destination. Often, this is much more expensive than inter-terminal transportation, because The machine is specially tailored to your order.

1. Deliver the order to the city closest to the buyer, in which there is a branch of the transport company, from where he will pick up the order himself;
2. Increase the cost of the order by a certain percentage in order to deliver to the address.

Clients perceive this as normal.

How to deliver goods to a buyer in very remote regions?

Due to climatic conditions, Russian cities are located closer to the southern border. If we talk about the eastern part of the country, the network of branches of transport companies ends in Khabarovsk and Vladivostok. But what if you have to deliver cargo to Magadan, Kamchatka or Sakhalin? After all, you can get a very large order from there.

Read about this in a separate article.

Is shipping included in the price of the product?

My opinion is yes, include it. Having tested this model in practice, I was convinced that it was very convenient for the client. Of course, you and I understand that “free” delivery for the client is included in the price of the goods, but, judging by the experience of delivery to 50 cities in Russia, the buyer does not like to delve into the intricacies of transportation costs. Somewhere in the back of his mind there is always a fear that shipping might be very expensive.

If your clients are companies that themselves are well versed in logistics, then you can offer them two options: the price including delivery and without.

Conclusion

If your city is small, like mine is, then running a business there can be a rather unpromising endeavor. Especially if the region has a constant budget deficit and low purchasing power.

Don't limit your business to where you live. The main thing here is to start. When you work via the Internet, then, by and large, it makes no difference to you whether the client is calling you from Moscow or Birobidzhan. The only real inconvenience is the time difference. It needs to be taken into account.

After some time, you will perceive different regions of the country the same way you once perceived the areas of your city. And you will rejoice: how good it is that we live in a country with such a large market!

The Gorky Transit company has been specializing in cargo transportation for many years. Our main goals are long-term cooperation with clients and reliable cargo transportation. Due to well-developed logistics schemes, as well as qualified personnel, the company occupies a leading position. Our team consists of qualified specialists who are always ready to provide you with services for the transportation of goods of various sizes and types.

Our transport company provides fast and guaranteed delivery of cargo both throughout Russia, especially in Vladivostok and the Nizhny Novgorod region, and to neighboring countries at an attractive price. Now you don’t need to spend days looking through advertisements to find suitable transport. Our company will provide the required type of transport depending on what item needs to be transported.

Road transportation of goods is available to customers. “Gorky Transit” has an extensive modern vehicle fleet, so it is ready to provide various vehicles with different modifications and carrying capacity for cargo transportation.

Our company is ready to pick up the goods from the sender and deliver it to the recipient cheaply. This way you won’t have to spend extra money and you will save your time. Transportation is carried out within the specified time frame, express delivery is possible.

The most convenient service process

We strive to create the most convenient service process for our customers. You can use the calculation form to calculate the cost and time of transportation of a certain cargo. You can contact us for advice either on the website, by contacting us, or by calling the number provided. A specialist will be happy to answer all your questions and select the best option taking into account your wishes.

If you need high-quality cargo transportation at an excellent price, then contact Gorky Transit right now! We will deliver your cargo safe and sound, and the cost of this operation will be quite acceptable, which is good news!

When opening an online store, in addition to connecting the most popular payment systems, it is important for the service owner to solve the problem of delivering goods to the buyer. Implementing your own logistics system is associated with huge costs and is not always accessible to small and medium-sized businesses. In this article we will talk about the main criteria for choosing a delivery service for a website, their capabilities and features.

Freight carriers offer a wide variety of service rates, which greatly affects the cost of goods in the online store. To reduce costs from complex commissions, we will analyze the rules for setting prices for cargo transportation in Russia, or you can calculate the cost of delivering cargo by a transport company from the TOP10 online using the Main Mine calculator.

1. Services and options

Tariff formation

Often, logisticians with the most interesting tariffs do not provide a full package of additional services or do not deliver from your city. Historically, a situation has developed in which about 70% of online stores locate warehouses in Moscow, and some in St. Petersburg or both capitals. Accordingly, if your warehouse is not located in these cities, it is worth further checking with a potential logistics partner about the possibilities of delivery from your locality.

It is important to choose the most significant option for you from those listed above and compare delivery services that offer the best conditions for your business based on your preferred delivery configuration. In addition, it is necessary to take into account not only the delivery of goods, but also the functions that will facilitate the transport processes of the online store.

Services and options

1. Packing and repacking

It is not always possible for an online store to open a fully functional warehouse. For owners of small and medium-sized businesses, transport companies offer packaging services. For reliable packaging, a fee of up to 100 rubles per delivery unit is charged. In case of insufficient or damaged packaging, logisticians will repackage your order for an additional fee. The same service includes sticking labels - a barcode with order data, according to which the cargo carrier’s employees will carry out delivery.

The final weight, size and delivery cost depend on the type of packaging, respectively. Let's look at cargo packaging options:

• Pallet board (pallets)- the most reliable option. Suitable for fragile orders, machinery and complex equipment and used in any type of transportation. Maximum dimensions within 1.5×1×2m. The design is collapsible.
• Rigid packaging (crate)- used to protect fragile and valuable cargo, transport bicycle goods and auto parts. The structure consists of boards and nails.
• Rigid box- a completely closed design that protects the cargo from unauthorized access and damage. Quite a voluminous packaging option.
• Bag- a method of delivering goods that are more resistant to damage. This packaging method prevents disruption of the order.
• Bubble wrap- a method of packaging goods susceptible to scratches. Due to its low weight, it slightly increases the cost of the order.
• Stretch film- also lightweight packaging material. Protects cargo from scratches and chips, but is not suitable for ultra-fragile goods.
• Packages and envelopes- for small orders, it is logical to use high-strength packaging bags, combined with other methods of protection.
• Cardboard- a regular cardboard box. Best choice for unbreakable orders less than 30kg.

2. Pick-up of cargo around the city and pickup

The delivery service can come to pick up orders at your warehouse at a separate rate - about 300 rubles per car. Or your employees can bring all orders to a transport company warehouse convenient for you, which is almost always free of charge.

3. Return to the store warehouse

If the buyer for some reason does not accept the order, the transport service can bring it back to you at the next pickup or give it to you at the next pickup. You can pick up returns from the logistics warehouse for free, but delivery to the store often requires additional costs, just under 100 rubles per order. The return of accompanying documents is carried out by the logistics company. It is possible to issue a “return” parcel with a new tracking number - it depends on the operating methods of the selected delivery service.

4. Sorting

If you simultaneously transfer orders to the carrier for several dates, cities or delivery methods, you can use paid sorting services so as not to burden your employees. In this case, inter-terminal transportation is carried out by the delivery service.

5. Storage of returns (excessive storage)

Since small online stores do not ship new orders every day, so as not to send the car again specifically for returns, they can be stored in the logistics warehouse, but at a separate rate - usually 40-100 rubles per day per parking space.

6. Waiting for the courier

Standard practice is to wait for the courier at the recipient's address free of charge, usually up to 15 minutes. However, in order to increase the number of successfully delivered orders, you can supplement the service with a paid wait, up to 30-60 minutes.

7. Cash on delivery

When paying online, delivery services do not accept funds from the buyer for the goods, only payment for delivery upon receipt is possible. However, if your client is not sure about the selected product or wants to check the package contents, it is logical to place orders with payment on the spot. Some carriers have a partial payment option at checkout. After delivery is completed, funds for the order are transferred by the transport company to your account.

8. Delivery times from/to door

For some types of businesses, it is essential to deliver goods same day or around the clock. Not all transport companies can offer such a service. It is convenient for the buyer to receive the goods within 1-3 hours, otherwise it is impossible to plan personal time. Avoid companies that deliver goods throughout the day without specifying an exact interval.

The service is equally relevant for the collection of your orders by transport company employees. Prefer logisticians who offer short time slots when orders will be collected and work on weekends.

9. Pre-mail preparation

To send orders by Russian Post, it is necessary to pack the box in a special way and prepare a number of accompanying documents according to strict standards. Often, an online store does not have the equipment and the ability to perform these actions. Transport companies cooperating with Russian Post come to the rescue. Please note that Post is the only delivery method to extremely hard-to-reach regions. Sometimes the Post Office is also the only point of communication with the world for small settlements in the outback.

10. Declaration of value

Insuring cargo against damage or loss costs money, but it reduces the risk of theft and damage to the package. The declared value is indicated at the time of purchase and is refunded in the event of force majeure. However, delivery services charge a small percentage of the amount to compensate for their own risks.

11. Terms for transferring funds

Pay attention to the terms of the contract relating to the timing of financial settlements. The most common problem: the order is delivered within several weeks, and the funds for it are transferred after some time. Give preference to cargo carriers that transfer money weekly, regardless of delivery completion.

12. Cargo tracking

Delivery of goods using transport companies is associated with high risks: human factor, technical errors, losses, accidents, etc. To simplify interaction on delivery of specific orders, make sure that the selected logistics partner provides a personal account.

Mandatory functions of the personal account:

• viewing a list of orders with details and current delivery status;
• uploading a register of completed deliveries;
• editing an order;
• Cancellations;
• return initiation;
• downloading the financial register;
• contacting support;
• application for tariff changes and calculator;
• creating an order manually;
• delivery statistics by region, time interval, etc.

13. Delivery of fragile and perishable goods

Most delivery services try to refuse to transport goods that may be damaged in transit. Therefore, for such categories of goods, when working with them, special, very high tariffs are assigned. If it is important for you to transport non-standard items, check the possibilities in this regard separately - websites rarely provide complete information.

14. Technical integration

As with connecting payment systems, in order to start sending orders, it is necessary to carry out technical integration, or integration via API, or through a module for CMS. For small businesses, it is possible to create orders only through the delivery service’s personal account, which will greatly reduce the time for integration.

The minimum functionality of the delivery service API must contain methods for creating, updating and canceling an order. However, APIs often contain many optional methods and difficult-to-understand documentation.

The parameters of the created order contain all the delivery conditions for a specific product, and sometimes the contents of the basket. In response, the logistics system returns the delivery cost. After confirming the order, you must prepare accompanying documents and transfer the order to the transport company. Next, the online store only needs to check the delivery status.

The main difficulty of technical integration lies in the close connection between online and offline processes. In addition to direct integration with the site, it is necessary to establish interaction with the warehouse system, implement a form for creating an order on the site, and perform a lot of other actions.

Choosing a transport company

1. Decide on the main tariff parameter. Geography, speed, dimensions, in person.
2. Select freight companies that pick up orders from your city.
3. Compare rates for the most popular destinations for your business.
4. Decide on the type of integration.
5. Make a list of the additional options you need.

When choosing a delivery service for an online store, you can independently compare the tariffs of transport companies for the delivery of goods and choose the ideal logistics partner. Give preference to large and proven companies. A delivery cost calculator in Russia will help with this: we have regularly updated tariffs of such transport companies as Business Lines, PEK, KIT.