Let's imagine the following situation: you "send" to the printer the printing of some document, but it does not want to be printed. Familiar? This article will look at all the possible causes, as well as fixing methods so that the document still prints and everyone is happy.

So, first, let's consider the possible reasons for this behavior of the printer and the computer as a whole.

1) The printer may be simply turned off. Look at it and make sure the network and standby light is on.
If not, then turn it on via the button. If even after that it didn’t light up, then you need to look at the connection wires (network and to the computer). Maybe they moved away or even fell and are not connected.

2) Check if there is paper in the printer. Yes, it happens.

3) It may be that you have several printers or the settings have been changed and the document is sent to another printer. To make sure the settings are correct, look where the document is being sent. Usually in all programs for printing there is a choice of where the document will be sent for printing. For example, this is what it looks like in Notepad:

If this was the problem, then, so that later you don’t suffer and choose your printer every time, you can find “Devices and Printers” in the Control Panel and set the printer in this setting, which will always be used by default, by right-clicking on it and selecting "Set as default"

For a number of other reasons, the computer or printer may tell you the problem directly. For example, make a sound or display a message about a paper jam, damaged cartridge, low ink, etc. Often they will also show how to solve this problem.

Reasons identified? Have you solved the problem? Not? Then let's move on to another most common problem - this is when you sent a document for printing, and it remains "hanging" in the Print Queue (the printer status window in which all documents are displayed) and then it says "Printing in progress", then "Error", but nothing really happens.
Often in this case, many users resend the same document or others for printing. They think they say "What if it helps" and then dozens of documents for printing appear in the Queue, but it still does not happen.

Finally, let's consider what needs to be done with cleaning the print queue by methods, starting from the simple one.

1) The easiest and fastest solution is to restart either the printer or the computer. Usually turns off the printer, and the computer is a pity. You can generally turn it off and on again.
Here you should know that if you turned off the printer and then turned it on (preferably after 10 seconds), then you do not need to send the document for printing again, because. it will already be in the queue (provided that the computer has not been turned off) and can be printed several times.

2) In the window, right-click on the document and select Cancel

3) Go to Start - Control Panel - Printers and Faxes
This is for Windows XP

In Windows 7 and 8, this item is called "Devices and Printers" (if View is set to Large / Small icons)

Here we find our printer and either right-click on it and select the item Clear print queue:

or open this printer and in the window Print Queues select the menu Printer and the item "Clear print queue":

Didn't work? Then let's get serious about deleting the print queue.

4) Right-click on the My Computer icon (in the Start menu or on the Desktop) and select the Manage item:

Here, on the left side of the window, double-click on the “Services and Applications” item, then double-click on the “Services” item, and then on the right side we look for the “Print Spooler” item. Select it, right-click and select "Stop":

In Windows 7, it looks a little different and the items have different names, but the meaning does not change:

Now we need to go to the folder C:\WINDOWS\system32\spool\PRINTERS
and delete all files and folders from there:

If your Windows is not on drive C, then you can insert into the address bar of the explorer %systemroot%\system32\spool\printers\

For those who found all the steps above (in paragraph 4) too difficult, I have prepared a good solution for you - this is a file that will do everything for you - stop the service, delete files, start the service.
You only need to download it, unzip (

Sometimes it happens that when working with any documents, the user accidentally sends them to the print queue. For such cases, there are different solutions to the problem, how to cancel printing. Let's look at them now.

Option 1

To cancel the print queue for documents, you need to open a menu called "Devices and Printers". Then, in the devices, you should select your printer based on the marking or model name. Next, you need to open the printer menu, to which the documents were sent to the print queue. Here you can, depending on the specific printer model, either stop printing before it starts, or interrupt during the printing of the document. In the second case, you will have to wait until the current sheet is printed.

Option 2

If you do not know how to cancel printing a document on a network printer, then study the following algorithm of actions. First of all, you need to make sure that the settings for this printer are correct. To do this, select its model in the devices and, using the method described above, remove the document from the print queue. But, in this case, failures sometimes occur, since network printers are often used by many computers.

Option 3

Often, software installed on printing devices may have a special utility that automatically starts when the printer is running. You can also use it to make any changes to the print queue or delete it altogether. As a rule, such utilities have access to run from the tray located in the lower right corner of the taskbar. Left-click on its icon and select Print Queue.

Option 4

If, using the methods described above, how to cancel printing on the printer, and it was not possible to cancel the print queue through the computer, you should find the "Stop" button on the printer and press it. After that, you need to reboot the system and try to clear the list again. Or, in extreme cases, you need to remove sheets of paper from the feeder, or turn off the power to the printer.

In order to print a document, you need to send a request to the printer. After that, the file is queued and waits until the device starts working with it. But in such a process, there is no guarantee that the file will not be mixed up or that it will be longer than expected. In this case, it remains only to urgently stop printing.

How to cancel printing if the printer has already started? It turns out there are a lot of ways. From the simplest, which helps in a matter of minutes, to quite complex, the implementation of which may not be time. One way or another, it is necessary to consider each of the options in order to have an idea of ​​\u200b\u200ball the possibilities available.

Method 1: Viewing the queue through the "Control Panel"

Quite a primitive way, relevant if there are several documents in the queue, one of which does not need to be printed.

Thus, we have considered one of the easiest ways to stop printing on any printer.

Despite the rather complicated name, this way of stopping printing can be a great option for a person who needs to do it quickly. True, quite often they use it only in situations where the first option could not help.

As a result, it can be noted that the method under consideration quite effectively fulfills the user's need to stop the printing process. In addition, it does not require a lot of actions and time.

Method 3: Manual removal

All files that are sent for printing are transferred to the printer's local memory. It is also natural that she has her own location where you can get to remove all documents from the queue, including the one with which the device is working right now.

It is only important to take into account that all other files will be permanently removed from the queue. You need to think about this if the work is done in a large office.

In the end, we have analyzed 3 ways to quickly and smoothly stop printing on any printer. It is recommended to start with the first one, since using it, even a beginner does not risk making wrong actions, which will entail consequences.

Situations in which you urgently need to stop the print sent to the printer are common. This is a mistakenly opened file, and jammed paper, and errors in the document. The printed version becomes simply unusable. Therefore, so that the task does not go "idle", paper and ink wasted(toner), it would be most logical to stop doing the job. Then the knowledge of how to cancel printing on the printer will come in handy.

You can quickly cancel the execution of the printing mission assigned to the vehicle manually - to do this, just turn off the power to the vehicle. For different devices, this button may be located in different places (for example, for a Samsung printer, it can be found on the rear panel).

But it is not recommended to use this opportunity: nevertheless, there is interference in the operation of a complex apparatus. Such incorrect "behavior" can lead to the corresponding consequences, and the least of them - the paper will jam and the device will have to be disassembled.

How to cancel a process from a computer

Consider how to remove the task directly from a PC (laptop) for any similar device (from Canon to Hp). The commands will be the same for all types of Windows OS. To run them on a computer, do the following.

Sometimes these combinations do not work - in this case, you will need to completely reset and restart everything you started. You should start by simultaneously pressing the Win + R keys. In the dialog box that appears, enter the services.msc command and press Enter. Then it will remain in the new window that opens to find and start the “Print Manager” process.

These rules are valid both when working in Word (the most commonly used program) and when printing from other utilities.

Possible problems

After completing all these steps, the user must understand that the printing process will not stop instantly. This circumstance is due to the fact that the printer has RAM - built-in RAM. It is a kind of buffer in order to store documents arriving at the machine (print queues). Therefore, for some time after the cancellation command is given, the technician is still able to continue working.

Another reason for the delay in command execution is the work of some versions of operating systems with a delay. However, it is not so significant: it is better to follow all the specified instructions and correctly complete the work than to eliminate unpleasant consequences with the printer.

Any action becomes easier when you understand its essence. It is difficult to argue with this postulate, especially when you have to work with modern peripherals. Almost every user has had to deal with a situation where you need to cancel the printing of a printer on a computer. This may be required for various reasons: a “hanging” task, an incorrectly sent file. The solution to the problem also depends on a number of factors, primarily on the category and brand of the printer.

What will be discussed:

New opportunities

The device can be used as a desktop, network for a small workgroup and in a corporate network. If you are dealing with a network terminal, multi-departmental MFP, then canceling the print request on networks in Gigabyte Ethernet will not do anything. The job may be submitted before the user decides to access the jobs.

In this case, you need to cancel the printing of the document on the printer on the computer that directly services the device, or using the control panel available on most modern models. Moreover, this can usually be done by a person with network administrator rights, authentication with a password is required.

Model for home and office purposes: cancel the task

The features of the desktop home or office model include a small amount of memory, so jobs are swapped only at the time of processing. It is quite simple to cancel it in the operating system interface. Regardless of its type, the principle of cancellation in the operating system installed on the computer (Windows, Linux, IOS) is the same; unified processing algorithms are usually used.

Jobs are processed sequentially, on a first-in, first-out basis. During the work of the working group, all requests will be processed as they arrive at the spoiler service.

The request may fail and hang, in which case the handler must be cleared manually. In some cases, there are no visible reasons for incorrect operation, and reinstalling the software will help resolve the issue in its fundamental principle.

You can clean the hardware of your home printer as follows:

• go to the Control Panel in the "Printers and Faxes" section;
• define a job and use the right mouse button and the menu to remove it from the list.

This method usually helps if the job was submitted with errors and has not yet been processed. Provided that the printout has already begun, it is enough to turn off the device from the network, pause for 60 seconds.

To remove the request that led to the logical error and the termination of the operation, you will need to delete the files from the Windows print handler.

This is done in the following sequence (as in the photo):

• select the appropriate printing device and double-click to open printing requests;
• turn off the device from the network and unplug the power cord for a period of more than 60 seconds to clear the memory;
• wait until the printer finishes printing the desired document;
• select "My Computer" in Explorer, right-click on the icon and go to "Manage" and load the snap-in;
• open the "Services and Applications" tab, and then "Services";
• find the "Print Spooler" or "Print Spooler" service and click "Stop" or "Stop";
• clear the system folder \WINDOWS\system32\spool\PRINTERS from files;
• enable the service;
• reboot;
• turn on the printer.

The actions may not restore normal functionality, in which case it is recommended to reinstall the printer driver to update the system components. Also note that this way of clearing the queue is applicable to consumer devices.

Corporate models usually have full-fledged equipment, so memory cleaning cannot be done by a simple shutdown. You will need to remove the file from the toolbar of the device, not the computer.

Cancel printing on an HP printer

You can cancel a print job for an HP brand model using the above method. A similar instruction can be found on the official website of the manufacturer: http://support.hp.com/ua-ru/document/c02231311.

It is possible that after the described operations and a reboot it will not be possible to restore the functionality of the peripherals, then use the special HP Print and Scan Doctor application.

The program is loaded using a web browser. It allows you to diagnose and identify problems. The application will attempt to repair your HP on its own, for this you need to confirm the actions for which permission is requested. The problem is usually fixed.

How to cancel printing on a Samsung printer

Samsung for small workgroups and individual use is restored in a similar way. This brand is characterized by the problem of fast downloading of content. Most Samsung models continue to print despite canceling the job.

• open the paper tray of your Samsung and then turn off the machine;
• disable the print spooler service;
• clear files;
• restart the system and spoiler.

Provided that the functions are not restored and there are no apparent reasons, uninstall the drivers and reinstall them, reboot the system.

Clearing jobs on Canon

Some Canon models are characterized by job duplication. To eliminate double printing, it is better to remove the request from the queue or use the express printout cancel button. Canon will automatically delete the document and empty the buffer for new jobs.

Conclusion

It was mentioned above that modern models store print jobs in their memory, so you may need to delete the print job using the control panel on the printer.